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EXTENDING A CUSTOMER RELATIONSHIP MANAGEMENT EVENTING FRAMEWORK TO A CLOUD COMPUTING ENVIRONMENT IN A SECURE MANNER

  • US 20110307948A1
  • Filed: 06/15/2010
  • Published: 12/15/2011
  • Est. Priority Date: 06/15/2010
  • Status: Active Grant
First Claim
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1. A computer-implemented method of extending a customer relationship management (CRM) eventing framework to a cloud computing environment, comprising:

  • registering, by a computer, service information for a service in the cloud computing environment, the cloud computing environment further comprising a service bus and an authenticating service, wherein a listening channel is opened between the service and the service bus prior to registering the service information;

    receiving, by the computer, a request made by a requester, the request triggering a request processing pipeline in an eventing framework;

    posting, by the computer, event data responsive to the request to the service bus; and

    sending, by the computer, a response to the requester.

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