OPERATION SUPPORT APPARATUS, OPERATION SUPPORT METHOD, AND COMPUTER PROGRAM
First Claim
1. An operation support apparatus performing processing using a computer for giving guidance to a worker carrying out an operation in which execution timings for respective tasks are determined in advance, the apparatus comprising:
- a proficiency storage unit storing, for each of workers, proficiencies with respect to tasks performed in the operation and determined corresponding to a difference between an output time of guidance related to a task and a task record time for the task;
a guidance output unit obtaining a proficiency of a worker with respect to a task to be performed from the proficiency storage unit, controlling corresponding to the proficiency of the worker a base output timing of guidance with respect to the task determined based on an operation schedule and determining a control output timing corresponding to the proficiency of the worker, and instructing an output device to output the guidance to the worker at the control output timing;
a task record collecting unit creating task record information containing a task content and a task time of a task performed by the worker; and
a proficiency determining unit correcting the proficiency of the worker with respect to the task based on the control output timing of the guidance and the task time contained in the task record information, and updating the proficiency of the worker with respect to the task stored in the proficiency storage unit,wherein the guidance output unit obtains a latest proficiency from the proficiency storage unit when the proficiency of the worker with respect to the task to be performed is updated by the proficiency determining unit.
3 Assignments
0 Petitions
Accused Products
Abstract
For each of tasks performed in an operation of manufacturing equipment, a proficiency of a worker with respect to a task to be performed is obtained from a proficiency DB (120) storing proficiencies of workers with respect to the tasks. A guidance base time (314) determined based on a manufacturing schedule is controlled corresponding to the proficiency of the worker, a guidance control time (334) corresponding to the proficiency of the worker is determined, and guidance is outputted at the guidance control time (334). The proficiency of the worker with respect to the task is corrected based on task record information (340) including a task content and a task time of a task performed by the worker and on the guidance control time (334), and the proficiency of the worker with respect to the task stored in the proficiency DB (120) is updated.
10 Citations
9 Claims
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1. An operation support apparatus performing processing using a computer for giving guidance to a worker carrying out an operation in which execution timings for respective tasks are determined in advance, the apparatus comprising:
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a proficiency storage unit storing, for each of workers, proficiencies with respect to tasks performed in the operation and determined corresponding to a difference between an output time of guidance related to a task and a task record time for the task; a guidance output unit obtaining a proficiency of a worker with respect to a task to be performed from the proficiency storage unit, controlling corresponding to the proficiency of the worker a base output timing of guidance with respect to the task determined based on an operation schedule and determining a control output timing corresponding to the proficiency of the worker, and instructing an output device to output the guidance to the worker at the control output timing; a task record collecting unit creating task record information containing a task content and a task time of a task performed by the worker; and a proficiency determining unit correcting the proficiency of the worker with respect to the task based on the control output timing of the guidance and the task time contained in the task record information, and updating the proficiency of the worker with respect to the task stored in the proficiency storage unit, wherein the guidance output unit obtains a latest proficiency from the proficiency storage unit when the proficiency of the worker with respect to the task to be performed is updated by the proficiency determining unit. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. An operation support method performing processing using a computer for giving guidance to a worker carrying out an operation in which execution timings for respective tasks are determined in advance, the method comprising:
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obtaining a proficiency of a worker with respect to a task to be performed from a proficiency storage unit storing, for each of workers, proficiencies with respect to tasks performed in the operation and determined corresponding to a difference between an output time of guidance related to a task and a task record time for the task; controlling corresponding to the proficiency of the worker a base output timing of guidance with respect to the task determined based on an operation schedule and determining a control output timing corresponding to the proficiency of the worker; instructing an output device to output the guidance to the worker at the control output timing; creating task record information containing a task content and a task time of a task performed by the worker; correcting the proficiency of the worker with respect to the task based on the control output timing of the guidance and the task time contained in the task record information; and updating the proficiency of the worker with respect to the task stored in the proficiency storage unit, wherein in the obtaining of a proficiency, a latest proficiency is obtained from the proficiency storage unit when the proficiency of the worker with respect to the task to be performed is updated.
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9. A computer program causing a computer to execute processing for giving guidance to a worker carrying out an operation in which execution timings for respective tasks are determined in advance, the computer program causing the computer to execute:
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obtaining a proficiency of a worker with respect to a task to be performed from a proficiency storage unit storing, for each of workers, proficiencies with respect to tasks performed in the operation and determined corresponding to a difference between an output time of guidance related to a task and a task record time for the task; controlling corresponding to the proficiency of the worker a base output timing of guidance with respect to the task determined based on an operation schedule and determining a control output timing corresponding to the proficiency of the worker; instructing an output device to output the guidance to the worker at the control output timing; creating task record information containing a task content and a task time of a task performed by the worker; correcting the proficiency of the worker with respect to the task based on the control output timing of the guidance and the task time contained in the task record information; and updating the proficiency of the worker with respect to the task stored in the proficiency storage unit, wherein in the obtaining of a proficiency, a latest proficiency is obtained from the proficiency storage unit when the proficiency of the worker with respect to the task to be performed is updated.
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Specification