MANAGEMENT OF ACTIONS BASED ON PRIORITY LEVELS AND CALENDAR ENTRIES

• US 20120011035A1
• Filed: 07/08/2010
• Published: 01/12/2012
• Est. Priority Date: 07/08/2010
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Hintermeister, Gregory Richard, Calcaterra, Jeffrey Alan, Lection, David Bruce, Seid, Alan David
• Granted Patent: US 8,494,931 B2
• Time in Patent Office: Days
• US Class Current: 705/34
• CPC Class Codes: G06F 11/0709 in a distributed system consisting of a plurality of standalone computer nodes, e.g. clusters, client-server systems
• CPC Class Codes: G06F 11/0793 Remedial or corrective actions recovery from an exception in an instruction pipeline G06F9/3861; by retry G06F11/1402; for recovering from a failure of a protocol instance or entity H04L69/40
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting
• CPC Class Codes: G06Q 10/1093 Calendar-based scheduling for persons or groups

Abstract

A management application implemented in a computational device maintains priorities corresponding to a plurality of resources coupled to the computational device. Indications for actions to be performed corresponding to occurrences of events are stored to a calendar, wherein the calendar is configurable by a user. A selected indication for an action to be performed is stored to the calendar. In response to an occurrence of an event associated with a selected resource, a priority of the selected resource is determined. The action is performed, based on at least the determined priority of the selected resource and the selected indication for the action stored in the calendar, wherein different actions are performed in response to occurrences of a selected event at different times.

Claims

1. A method, comprising:

maintaining, by a management application implemented in a computational device, priorities corresponding to a plurality of resources coupled to the computational device;

storing, to a calendar, indications for actions to be performed corresponding to occurrences of events, wherein the calendar is configurable by a user;

storing, to the calendar, a selected indication for an action to be performed;

in response to an occurrence of an event associated with a selected resource, determining a priority of the selected resource; and

performing the action, based on at least the determined priority of the selected resource and the selected indication for the action stored in the calendar, wherein different actions are performed in response to occurrences of a selected event at different times.

2. The method of claim 1, wherein the indication for the action indicates which action is to be performed or how the action is to be performed, and wherein the action is a notification action, the method further comprising:

indicating at least an electronic communication address of the user in the calendar, to notify the user during a selected time period; and

indicating, an alternate user to send the notification action if the user is unavailable during the selected time period, the method further comprising;

in response to an occurrence of an event during the selected time period and unavailability of the user during the selected time period, sending the notification action to the alternate user.

3. The method of claim 1, wherein the selected resource is a first resource, wherein the first resource is of a higher priority than a second resource, wherein the event is a failure event, the method further comprising:

in response to the failure event associated with the first resource, continuing to maintain the first resource and sending a telephonic message to an administrator indicating the failure event associated with the first resource; and

in response to another failure event associated with the second resource, suspending operation of the second resource and sending an electronic mail to report the suspending of the operation of the second resource.

4. The method of claim 1, the method further comprising:

maintaining customer contract information details in the calendar; and

in response to exceeding contracted customer services for a customer, sending a notification to the customer for additional payments in response to an occurrence of an event associated with a resource owned or leased by the customer.

5. The method of claim 1, wherein:

the plurality of resources include a server, a client, a storage device, an operating system, and a network;

the priorities are maintained in a resource priority data structure maintained in the computational device;

a selected plurality of resources are grouped into a resource group, wherein all resources of the resource group have the same priority; and

actions to be performed are determined based on a plurality of predetermined policies stored in the computational device, wherein different actions are performed in response to a selected event associated with the selected resource based on a relationship of the selected resource to other resources.

6. A system, comprising:

a memory; and

a processor coupled to the memory, wherein the processor performs operations, the operations comprising;

maintaining, by a management application, priorities corresponding to a plurality of resources;

storing, to a calendar, indications for actions to be performed corresponding to occurrences of events, wherein the calendar is configurable by a user;

storing, to the calendar, a selected indication for an action to be performed;

in response to an occurrence of an event associated with a selected resource, determining a priority of the selected resource; and

performing the action, based on at least the determined priority of the selected resource and the selected indication for the action stored in the calendar, wherein different actions are performed in response to occurrences of a selected event at different times.

7. The system of claim 6, wherein the indication for the action indicates which action is to be performed or how the action is to be performed, and wherein the action is a notification action, the operations further comprising:

indicating at least an electronic communication address of the user in the calendar, to notify the user during a selected time period; and

indicating, an alternate user to send the notification action if the user is unavailable during the selected time period, the method further comprising;

in response to an occurrence of an event during the selected time period and unavailability of the user during the selected time period, sending the notification action to the alternate user.

8. The system of claim 6, wherein the selected resource is a first resource, wherein the first resource is of a higher priority than a second resource, wherein the event is a failure event, the operations further comprising:

in response to the failure event associated with the first resource, continuing to maintain the first resource and sending a telephonic message to an administrator indicating the failure event associated with the first resource; and

in response to another failure event associated with the second resource, suspending operation of the second resource and sending an electronic mail to report the suspending of the operation of the second resource.

9. The system of claim 6, the operations further comprising:

maintaining customer contract information details in the calendar; and

in response to exceeding contracted customer services for a customer, sending a notification to the customer for additional payments in response to an occurrence of an event associated with a resource owned or leased by the customer.

10. The system of claim 6, wherein:

the plurality of resources include a server, a client, a storage device, an operating system, and a network;

the priorities are maintained in a resource priority data structure;

a selected plurality of resources are grouped into a resource group, wherein all resources of the resource group have the same priority; and

actions to be performed are determined based on a plurality of predetermined policies, wherein different actions are performed in response to a selected event associated with the selected resource based on a relationship of the selected resource to other resources.

11. A computer program product, the computer program product comprising:

a computer readable storage medium having computer readable program code embodied therewith, the computer readable program code configured to perform operations, the operations comprising;

maintaining, by a management application implemented in a computational device, priorities corresponding to a plurality of resources coupled to the computational device;

storing, to a calendar, indications for actions to be performed corresponding to occurrences of events, wherein the calendar is configurable by a user;

storing, to the calendar, a selected indication for an action to be performed;

in response to an occurrence of an event associated with a selected resource, determining a priority of the selected resource; and

performing the action, based on at least the determined priority of the selected resource and the selected indication for the action stored in the calendar, wherein different actions are performed in response to occurrences of a selected event at different times.

12. The computer program product of claim 11, wherein the indication for the action indicates which action is to be performed or how the action is to be performed, and wherein the action is a notification action, the operations further comprising:

indicating at least an electronic communication address of the user in the calendar, to notify the user during a selected time period; and

indicating, an alternate user to send the notification action if the user is unavailable during the selected time period, the method further comprising;

in response to an occurrence of an event during the selected time period and unavailability of the user during the selected time period, sending the notification action to the alternate user.

13. The computer program product of claim 11, wherein the selected resource is a first resource, wherein the first resource is of a higher priority than a second resource, wherein the event is a failure event, the operations further comprising:

in response to the failure event associated with the first resource, continuing to maintain the first resource and sending a telephonic message to an administrator indicating the failure event associated with the first resource; and

in response to another failure event associated with the second resource, suspending operation of the second resource and sending an electronic mail to report the suspending of the operation of the second resource.

14. The computer program product of claim 11, the operations further comprising:

maintaining customer contract information details in the calendar; and

in response to exceeding contracted customer services for a customer, sending a notification to the customer for additional payments in response to an occurrence of an event associated with a resource owned or leased by the customer.

15. The computer program product of claim 11, wherein:

the plurality of resources include a server, a client, a storage device, an operating system, and a network;

the priorities are maintained in a resource priority data structure maintained in the computational device;

a selected plurality of resources are grouped into a resource group, wherein all resources of the resource group have the same priority; and

actions to be performed are determined based on a plurality of predetermined policies stored in the computational device, wherein different actions are performed in response to a selected event associated with the selected resource based on a relationship of the selected resource to other resources.

16. A method for deploying computing infrastructure, comprising integrating computer-readable code into a computational device, wherein the code in combination with the computational device performs operations, the operations comprising:

maintaining, by a management application implemented in the computational device, priorities corresponding to a plurality of resources coupled to the computational device;

storing, to a calendar, indications for actions to be performed corresponding to occurrences of events, wherein the calendar is configurable by a user;

storing, to the calendar, a selected indication for an action to be performed;

in response to an occurrence of an event associated with a selected resource, determining a priority of the selected resource; and

performing the action, based on at least the determined priority of the selected resource and the selected indication for the action stored in the calendar, wherein different actions are performed in response to occurrences of a selected event at different times.

17. The method for deploying computing infrastructure of claim 16, wherein the indication for the action indicates which action is to be performed or how the action is to be performed, and wherein the action is a notification action, the operations further comprising:

indicating at least an electronic communication address of the user in the calendar, to notify the user during a selected time period; and

indicating, an alternate user to send the notification action if the user is unavailable during the selected time period, the method further comprising;

in response to an occurrence of an event during the selected time period and unavailability of the user during the selected time period, sending the notification action to the alternate user.

18. The method for deploying computing infrastructure of claim 16, wherein the selected resource is a first resource, wherein the first resource is of a higher priority than a second resource, wherein the event is a failure event, the operations further comprising:

in response to the failure event associated with the first resource, continuing to maintain the first resource and sending a telephonic message to an administrator indicating the failure event associated with the first resource; and

in response to another failure event associated with the second resource, suspending operation of the second resource and sending an electronic mail to report the suspending of the operation of the second resource.

19. The method for deploying computing infrastructure of claim 16, the operations further comprising:

maintaining customer contract information details in the calendar; and

in response to exceeding contracted customer services for a customer, sending a notification to the customer for additional payments in response to an occurrence of an event associated with a resource owned or leased by the customer.

20. The method for deploying computing infrastructure of claim 16, wherein:

the plurality of resources include a server, a client, a storage device, an operating system, and a network;

the priorities are maintained in a resource priority data structure maintained in the computational device;

a selected plurality of resources are grouped into a resource group, wherein all resources of the resource group have the same priority; and

actions to be performed are determined based on a plurality of predetermined policies stored in the computational device, wherein different actions are performed in response to a selected event associated with the selected resource based on a relationship of the selected resource to other resources.