AUTOMATIC SELECTION OF AGENT-BASED OR AGENTLESS MONITORING

• US 20120016706A1
• Filed: 09/14/2010
• Published: 01/19/2012
• Est. Priority Date: 09/15/2009
• Status: Active Grant

• Current Assignee: Micro Focus LLC (Open Text Corporation)
• Original Assignee: Micro Focus LLC (Open Text Corporation)
• Inventors: Pargaonkar, Vishwanath Bandoo, Ramakrishnan, Krishna Mahadevan
• Granted Patent: US 10,997,047 B2
• Time in Patent Office: Days
• US Class Current: 705/7.11
• CPC Class Codes: G06F 11/3006 where the computing system is distributed, e.g. networked systems, clusters, multiprocessor systems multiprogramming arrangements G06F9/46; allocation of resources G06F9/50
• CPC Class Codes: G06F 11/3051 Monitoring arrangements for monitoring the configuration of the computing system or of the computing system component, e.g. monitoring the presence of processing resources, peripherals, I/O links, software programs verification or detection of system hardware configuration G06F11/2247
• CPC Class Codes: G06F 11/3093 Configuration details thereof, e.g. installation, enabling, spatial arrangement of the probes
• CPC Class Codes: G06Q 10/063 Operations research, analysis or management
• CPC Class Codes: H04L 41/142 using statistical or mathematical methods
• CPC Class Codes: H04L 41/5032 Generating service level reports
• CPC Class Codes: H04L 43/0805 by checking availability

Abstract

Presented is a method and system for automatically selecting agent-based or agentless monitoring using a configuration management database (CMDB). The method includes determining whether a system is business critical or business non-critical, selecting agent-based monitoring if the system is business critical and selecting agentless monitoring if the system is business non-critical.

Claims

1. A computer-implemented method for automatically selecting agent-based or agentless monitoring, the method comprising:

determining whether a system is business critical or business non-critical;

selecting agent-based monitoring if the system is business critical; and

selecting agentless monitoring if the system is business non-critical.

2. A method according to claim 1, wherein determining whether a system is business critical or business non-critical, comprises:

determining whether the system is part of a business service topology, wherein the business service topology is stored in a configuration management database (CMDB).

3. A method according to claim 2, further comprising:

determining whether the system impacts a business service, revenue or a Service Level Agreement (SLA).

4. A method according to claim 3, further comprising:

selecting agent-based monitoring, if the system is part of a business topology and impacts a business service, revenue or a Service Level Agreement (SLA).

5. A method according to claim 3, further comprising:

evaluating configuration item (CI) properties of the CMDB.

6. A method according to claim 5, further comprising:

selecting agent-based monitoring, if the evaluation of configuration item (CI) properties indicate the system is business critical.

7. A method according to claim 5, further comprising:

determining from the configuration item (CI) properties whether the system is manageable with agentless monitoring.

8. A method according to claim 7, further comprising:

selecting agentless monitoring, if the determination of configuration item (CI) properties indicate the system is manageable with agentless monitoring.

9. A method according to claim 7, further comprising:

selecting agent-based or agentless monitoring based on modeling the existing deployment.

10. A method according to claim 5, wherein configuration item properties include type of the system and/or location of the system.

14. A computer program comprising computer program means adapted to perform all of the steps of claim 1 when said program is run on a computer.

15. A computer program according to claim 14 embodied on a computer readable medium.

11. A system for automatically selecting agent-based or agentless monitoring, the system comprising:

a plurality of information technology systems, and

a configuration management database (CMDB) coupled to the plurality of information technology systems, wherein the program instructions are executable by the CMDB to;

determine whether a system is business critical or business non-critical;

select agent-based monitoring if the system is business critical; and

select agentless monitoring if the system is business non-critical.

12. A system according to claim 11, further comprising program instructions to determine whether the system is part of a business service topology, wherein the business service topology is stored in a configuration management database (CMDB).

13. A system according to claim 12, further comprising program instructions to determine whether the system impacts a business service, revenue or a Service Level Agreement (SLA).