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SYSTEM AND METHOD FOR ASSISTING A CONTRACTOR TO EFFICIENTLY SERVICE AN EQUIPMENT

  • US 20120016779A1
  • Filed: 07/13/2010
  • Published: 01/19/2012
  • Est. Priority Date: 07/13/2010
  • Status: Abandoned Application
First Claim
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1. A method for assisting a contractor to efficiently service an equipment, the method being implemented by a computing device including a processor and a memory, the method comprising:

  • receiving a request for equipment information from a contractor servicing an equipment at a job site, wherein the contractor requests the equipment information using the computing device;

    accessing, through the computing device and using a network and a manufacturer web server, manufacturer application servers located in a private network, wherein the equipment information is related to the equipment to be serviced and includes distributor data stored in a manufacturer database;

    providing the requested equipment information to the contractor from one source using the network;

    locating a nearby distributor using the computing device;

    checking inventory of the nearby distributor using the computing device;

    reserving a part or replacement equipment using the computing device; and

    updating the distributor data related to the equipment in the manufacturer database using the network and a manufacturer database server.

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