SOCIAL NETWORKING IN AN ASSET PERFORMANCE MANAGEMENT SYSTEM
First Claim
1. A system that facilitates social networking between an automation asset owner and a consultant, comprising:
- a consultant repository configured to store information relating to a plurality of consultants; and
an asset performance management (APM) data receiving component configured to receive APM data identifying at least one asset performance anomaly and to identify a subset of the plurality of consultants having sufficient expertise to address the asset performance anomaly.
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Abstract
Systems and methods are provided that link automation asset analytics with social networking. Automation asset performance is monitored and analyzed in view of one or more asset application models, and asset performance anomalies or inefficiencies are identified. Asset performance management data generated by the analysis is used to search a repository of expert consultants, and one or more suitable consultants having requisite expertise to assist with the identified asset performance issues are identified. In some embodiments, the asset performance management data is forwarded to the selected consultants in order to convey the nature of the asset performance issue.
99 Citations
20 Claims
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1. A system that facilitates social networking between an automation asset owner and a consultant, comprising:
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a consultant repository configured to store information relating to a plurality of consultants; and an asset performance management (APM) data receiving component configured to receive APM data identifying at least one asset performance anomaly and to identify a subset of the plurality of consultants having sufficient expertise to address the asset performance anomaly. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A method for discovering and interacting with one or more expert consultants, comprising:
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receiving asset performance management (APM) data identifying at least one asset performance problem; searching a repository of consultant information relating to a plurality of consultants using at least a portion of the APM data as search criteria; identifying a subset of the plurality of consultants whose corresponding consultant information indicates an ability to assist with the at least one asset performance problem; and providing a list identifying the subset of the plurality of consultants. - View Dependent Claims (15, 16, 17, 18, 19)
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20. A system for soliciting for assistance with an asset performance issue, comprising:
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means for monitoring performance data for one or more automation assets in accordance with at least one automation asset model; means for generating asset performance management (APM) data identifying an asset performance issue based on the performance data and the at least one automation asset model; means for submitting the APM data to a consultant repository; means for receiving a list of one or more consultants selected from the consultant repository based on an automated determination of the one or more consultants'"'"' level of expertise with respect to the asset performance issue.
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Specification