COLLABORATION AGENT
First Claim
Patent Images
1. A collaboration agent associated with a user of a communication service, the collaboration agent comprising:
- a conference bridge;
a contextual information interface operable to receive contextual information associated with the user; and
a control system operable to;
receive a request to establish a communications session with the user via the conference bridge; and
determine whether to establish the communications session based on the contextual information and at least one rule.
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Accused Products
Abstract
A collaboration agent for facilitating real-time communications on behalf of a user. The collaboration agent includes a conference bridge that anchors calls to the conference bridge. The collaboration agent uses contextual information associated with the user to manage the real-time communications. The collaboration agent can communicate with other collaboration agents associated with other users.
41 Citations
20 Claims
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1. A collaboration agent associated with a user of a communication service, the collaboration agent comprising:
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a conference bridge; a contextual information interface operable to receive contextual information associated with the user; and a control system operable to; receive a request to establish a communications session with the user via the conference bridge; and determine whether to establish the communications session based on the contextual information and at least one rule. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A method of operating a collaboration agent associated with a user of a communication service, the collaboration agent comprising a conference bridge, the method comprising:
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receiving contextual information associated with the user; and receiving a request to establish a communications session with the user via the conference bridge; and determining whether to establish the communications session based on the contextual information and at least one rule. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
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Specification