MOBILE APPLICATION PERFORMANCE MANAGEMENT

• US 20120036498A1
• Filed: 05/11/2011
• Published: 02/09/2012
• Est. Priority Date: 08/04/2010
• Status: Active Grant

• Current Assignee: Malikie Innovations Limited (Key Patent Innovations Limited)
• Original Assignee: BoxTone Incorporated (Blackberry Limited)
• Inventors: AKIREKADU, Ashwath Narayan, BHAT, Dinesh Harischandra, GAFFNEY, Michael J., BERK, Mitchell F., Fiste, William R. III, Snyder, Carey Alan
• Granted Patent: US 9,158,650 B2
• Time in Patent Office: Days
• US Class Current: 717/124
• CPC Class Codes: G06F 11/0742 in a data processing system embedded in a mobile device, e.g. mobile phones, handheld devices
• CPC Class Codes: G06F 11/0748 in a remote unit communicating with a single-box computer node experiencing an error/fault remote testing G06F11/2294
• CPC Class Codes: G06F 11/0781 Error filtering or prioritizing based on a policy defined by the user or on a policy defined by a hardware/software module, e.g. according to a severity level
• CPC Class Codes: G06F 11/0793 Remedial or corrective actions recovery from an exception in an instruction pipeline G06F9/3861; by retry G06F11/1402; for recovering from a failure of a protocol instance or entity H04L69/40
• CPC Class Codes: G06F 11/3013 where the computing system is an embedded system, i.e. a combination of hardware and software dedicated to perform a certain function in mobile devices, printers, automotive or aircraft systems testing or monitoring of control systems or parts thereof G05B23/02
• CPC Class Codes: G06F 11/3082 the data filtering being achieved by aggregating or compressing the monitored data
• CPC Class Codes: G06F 11/3409 for performance assessment
• CPC Class Codes: G06F 11/3495 for systems

Abstract

In one embodiment, a non-transitory processor-readable medium stores code representing instructions that when executed cause a processor to receive, at a mobile device, a first signal including a performance datum associated with a first mobile application resident at the mobile device. The code can further represent instructions that when executed cause the processor to receive, at the mobile device, a second signal including a performance datum associated with a second mobile application resident at the mobile device. The code can further represent instructions that when executed cause the processor to send, based on the first signal and the second signal, a third signal including at least one performance metric based at least in part on the performance datum associated with the first mobile application and the performance datum associated with the second mobile application.

Claims

1. A non-transitory processor-readable medium storing code representing instructions that when executed cause a processor to:

receive, at a mobile device, a first signal including a performance datum associated with a first mobile application resident at the mobile device;

receive, at the mobile device, a second signal including a performance datum associated with a second mobile application resident at the mobile device; and

send, based on the first signal and the second signal, a third signal including at least one performance metric based at least in part on the performance datum associated with the first mobile application and the performance datum associated with the second mobile application.

2. The non-transitory processor-readable medium of claim 1, wherein the performance datum associated with the first mobile application includes information associated with at least one of:

availability of the first mobile application;

performance speed of the first mobile application;

feature usage associated with the first mobile application;

debug information associated with the first mobile application;

advertisement information associated with the first mobile application;

business metrics associated with the first mobile application;

one or more errors associated with the first mobile application; and

network connectivity of the first mobile application.

3. The non-transitory processor-readable medium of claim 1, wherein the first signal is sent according to a predetermined schedule.

4. The non-transitory processor-readable medium of claim 1, wherein the first signal is sent in response to an error associated with the first mobile application.

5. The non-transitory processor-readable medium of claim 1, wherein the performance metric is based at least in part on a correlation between the performance datum associated with the first mobile application and the performance datum associated with the second mobile application.

6. The non-transitory processor-readable medium of claim 1, wherein the third signal is sent to a server configured to define one or more metrics associated with one or more mobile applications, the one or more mobile applications executing at one or more mobile devices.

7. The non-transitory processor-readable medium of claim 1, wherein the first signal is received at a first time, the performance datum associated with the first mobile application is a first performance datum associated with the first mobile application, and the code further represents instructions that when executed cause the processor to:

receive, at a second time, from the first mobile application, a fourth signal including a second performance datum associated with the first mobile application; and

send a fifth signal, the fifth signal being based at least in part on a correlation between the first performance datum associated with the first mobile application and the second performance datum associated with the first mobile application.

8. A non-transitory processor-readable medium storing code representing instructions that when executed cause a processor to:

receive, from a mobile device, a first signal including performance information associated with an instance of a first mobile application executing at the mobile device;

receive, from the mobile device, a second signal including performance information associated with an instance of a second mobile application executing at the mobile device; and

send a third signal configured to cause a correlation between the performance information associated with the instance of the first mobile application and the performance information associated with the instance of the second mobile application to be stored at a memory.

9. The non-transitory processor-readable medium of claim 8, wherein the code further represents instructions configured to cause the processor to:

send a fourth signal configured to cause information associated with the correlation to be displayed at an output device.

10. The non-transitory processor-readable medium of claim 8, wherein the code further represents instructions that when executed cause the processor to:

receive, from the mobile device, a fourth signal including information associated with the mobile device, the information associated with the mobile device being based at least in part on at least one of;

one or more configuration changes associated with the first mobile application;

one or more configuration settings of the first mobile application;

one or more configuration changes associated with the mobile device;

one or more configuration settings of the mobile device;

available storage space of the mobile device;

identifier information of the mobile device;

power usage of the mobile device;

network connectivity of the mobile device; and

a network throughput speed associated with the mobile device.

11. The non-transitory processor-readable medium of claim 8, wherein the code further represents instructions that when executed cause the processor to:

define a baseline normal mobile application performance level for the first mobile application;

calculate a mobile application performance level for the instance of the first mobile application; and

send a fourth signal configured to cause an output device to display (1) the baseline normal application performance level for the first mobile application and (2) the mobile application performance level for the instance of the first mobile application.

12. The non-transitory processor-readable medium of claim 8, wherein the code further represents instructions that when executed cause the processor to:

calculate, based at least in part on the second signal, a value of a usage metric for the instance of the second mobile application; and

send, to the mobile device, a fourth signal including the value of the usage metric.

13. The non-transitory processor-readable medium of claim 8, wherein the mobile device is a first mobile device, and the code further represents instructions that when executed cause the processor to:

receive a fourth signal including an alert, the alert being based at least in part on an error associated with the instance of the first mobile application; and

send, to a device, a fifth signal including at least one of;

a short message service (SMS) message,

a multimedia message service (MMS) message,

an e-mail,

an instant message, and

a graphical message,

the device being one of;

the first mobile device,

the second mobile device, and

a server device.

14. The non-transitory processor-readable medium of claim 8, wherein the mobile device is a first mobile device and the code further represents instructions that when executed cause the processor to:

receive, from a second mobile device, a fourth signal including information associated with a second instance of the first mobile application executing at the second mobile device; and

define performance information for the first mobile application based at least in part on the performance information associated with the first instance of the first mobile application and the performance information associated with the second instance of the first mobile application; and

send a fifth signal configured to cause the performance information for the first mobile application to be stored at a database.

15. A non-transitory processor-readable medium storing code representing instructions configured to cause a processor of a mobile device to:

receive, at a first module, performance information associated with a first mobile application stored at a memory of the mobile device;

receive, at a second module, performance information associated with a second mobile application stored at the memory of the mobile device;

send, from the first module, a first signal based at least in part on the performance information associated with the first mobile application; and

send, from the second module, a second signal based at least in part on the performance information associated with the first mobile application.

16. The non-transitory processor-readable medium of claim 15, wherein the first signal is sent according to a reporting schedule associated with the first mobile application and the second signal is sent according to a reporting schedule associated with the second mobile application, the reporting schedule associated with the first mobile application being different from the reporting schedule associated with the second mobile application.

17. The non-transitory processor-readable medium of claim 15, wherein the first signal is sent for evaluation at an application executing at a remote server, the remote server being at least one of:

a cloud-based server;

an enterprise application server; and

a hosted network server.

18. The non-transitory processor-readable medium of claim 15, wherein the second mobile application is configured to execute in stealth mode.

19. The non-transitory processor-readable medium of claim 15, wherein the code further represents instructions configured to cause the processor of the mobile device to:

define, at the first module, a performance anomaly report associated with the first mobile application; and

send, in response to a user request, at least a portion of the performance anomaly report to an output device.

20. The non-transitory processor-readable medium of claim 15, wherein the first signal is sent in response to a user input signal.