METHOD AND SYSTEM FOR THE REAL TIME SYNTHESIS OF INTERACTIONS RELATING TO A USER

• US 20120054271A1
• Filed: 02/18/2010
• Published: 03/01/2012
• Est. Priority Date: 03/04/2009
• Status: Abandoned Application

• Current Assignee: Alcatel-Lucent SA (Nokia Corporation)
• Original Assignee: Alcatel-Lucent SA (Nokia Corporation)
• Inventors: Leroy, Jean-François, Abou-Chakra, Rabih
• Application Number:
  US13/254,420
• Publication Number:
  US 20120054271A1
• Time in Patent Office: Days
• US Class Current: 709/203
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 12/1831 Tracking arrangements for later retrieval, e.g. recording contents, participants activities or behavior, network status
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
• CPC Class Codes: H04L 51/234 for tracking messages
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04L 67/54 Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
• CPC Class Codes: H04L 67/55 Push-based network services
• CPC Class Codes: H04L 67/56 Provisioning of proxy services store-and-forward switching systems in data switching networks H04L12/54
• CPC Class Codes: H04L 67/75 Indicating network or usage conditions on the user display

Abstract

A method for the synthesis of a user'"'"'s interactions associated with a user, characterized in that it comprises the following steps:

• • aggregating a user'"'"'s interactions from interaction means (10, 20, 30, 41, 40) associated with a user;
  • identifying the users concerned by said actions;
  • identifying the interaction means associated with each concerned user;
  • recovering the information received to establish at least one interaction via the identified interaction means;
  • checking the availability of the identified interaction means;
  • caching inside the user'"'"'s terminal retrieved information related to said identified users'"'"' available interaction means;

presenting interaction notifications to the user.

Claims

1. A method for the synthesis of a user'"'"'s interactions associated with a user, wherein it comprises the following steps:

aggregating a user'"'"'s interactions from interaction means (10, 20, 30, 41, 40) associated with a user;

identifying the users concerned by said actions;

identifying the interaction means associated with each concerned user;

recovering the information received to establish at least one interaction via the identified interaction means;

checking the availability of the identified interaction means;

caching inside the user'"'"'s terminal retrieved information related to said identified users'"'"' available interaction means;

presenting interaction notifications to the user.

2. A method according to claim 1, wherein the aggregation of interactions is carried out based on remote means of interaction (10, 20, 30) associated with the user.

3. A method according to claim 1, wherein the aggregation of interactions is carried out based on local interaction means (41, 40, 30) associated with the user.

4. A method according to any one of the preceding claims, wherein the aggregation of user interactions is carried out via interfaces appropriate to the interaction means (10, 20, 30;

41, 40).

5. A method according to claim 1, wherein the aggregation of user interactions takes into account intermediary interaction means (110).

6. A method according to claim 1, wherein the user retrieves information related to other users having a common interaction means with him or her.

7. A method according to claim 1, wherein an interaction notification (140) comprises descriptive elements (120) and active elements (130).

8. A method according to claim 7, wherein the active elements are associated with interaction means (10, 20, 30;

40, 41).

9. A method according to claim 1, wherein the information related to the user interactions is temporarily saved in a database (501).

16. A computer program product implemented on a memory medium, which may be implemented within a computer processing unit, and comprises instructions to implement a method according to claim 1.

10. A summarizer of user interactions associated with a user, wherein it comprises:

an aggregator (50) of user interactions drawn from interaction means associated with the user;

a user interaction processing module (51);

a user interaction processing module (52);

11. A summarizer of user interactions according to claim 10, wherein it comprises an application programming interface (53).

12. A summarizer of user interactions according to claim 10, wherein the aggregator (50)-server (10, 20, 30) link comprises client interfaces (111, 112, 113) and server interfaces (11, 12, 13).

13. A summarizer of user interactions according to claim 10, wherein the aggregator (50) takes into account the intermediary interaction means (110).

14. A summarizer of user interactions according to claim 10, wherein it comprises a database (501) for temporarily saving information related to the interactions.

15. A summarizer according to claim 10, wherein the processing module makes it possible to:

identify the users concerned by these interactions;

identify the interaction means associated with each concerned user;

retrieve the information needed to establish at least one interaction via the identified interaction means;

check the availability of the identified interaction means;

caching inside the user'"'"'s terminal retrieved information related to said identified users'"'"' available interaction means;