COMPUTER-BASED SYSTEM FOR AUTOMATING ADMINISTRATIVE PROCEDURES IN AN OFFICE

• US 20120059665A1
• Filed: 11/04/2011
• Published: 03/08/2012
• Est. Priority Date: 01/09/1998
• Status: Active Grant

• Current Assignee: Millermed Software, Inc.
• Original Assignee: Millermed Software, Inc.
• Inventors: MILLER, Geoffrey Marc
• Granted Patent: US 8,751,260 B2
• Time in Patent Office: Days
• US Class Current: 705/2
• CPC Class Codes: G06Q 10/06311 Scheduling, planning or task assignment for a person or group
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G16H 15/00 ICT specially adapted for medical reports, e.g. generation or transmission thereof

Abstract

A computer-based system for automating administrative procedures in an office is described. According to an embodiment, the system may include a control module in communication with a management tracker module, a provider tracker module and an administrative tracker module, as well as a database accessible by the management tracker module, a provider tracker module and an administrative tracker module.

Claims

1. A system for automating administrative procedures in a medical office, comprising:

A. a database;

B. a management tracker module;

C. a provider tracker module;

D. an administrative tracker module; and

E. a control module;

F. wherein the tracker modules are configured to operate under control of the control module and to share data with one another via access to the database;

G. wherein the management tracker module is configured to;

(1) automatically generate a report showing the number of charts assigned to each department in the medical office;

(2) automatically generate a report showing an age of charts assigned to each department so that an office administrator may ascertain a workload status for each department;

(3) automatically generate a report identifying no-show patients;

H. wherein the provider tracker module is configured to;

(1) maintain information in the database relating to provider workload to enable an office administrator to assess current workloads when determining to whom to assign new patients;

I. wherein the administrative tracker module is configured to;

(1) provide access to management reports for each department;

2. The system of claim 1, wherein the management tracker module is configured to provide statistical administrative information relating to office management.

3. The system of claim 2, wherein the management tracker module is configured to automatically generate a report showing listings of past, present and/or future appointments.

4. The system of claim 3, wherein the management tracker module is configured to automatically generate a chart that requires specific action to be taken.

5. The system of claim 4, wherein at least one of the reports generated by the management tracker module is generated daily and automatically printed.

6. The system of claim 4, wherein a report generated by the management tracker module includes age of a chart representing how long the chart has been in a given department.

7. The system of claim 4, wherein the specific action to be taken in the chart generated by the management tracker module includes attachment of a pain drawing.

8. The system of claim 4, wherein reports generated by the management tracker module include database maintenance listings identifying duplicate entries and database/file archiving information.

9. The system of claim 8, wherein the database/file archiving information includes tape backups generated during overnight processing.

10. The system of claim 1, wherein the provider tracker module is configured to provide a report of all outstanding dictations.

11. The system of claim 10, wherein the provider tracker module is configured to provide a report of all outstanding reports.

12. The system of claim 1, wherein the administrative tracker module is configured to provide access to reports of on-site and/or off-site data availability.

13. The system of claim 12, wherein the administrative tracker module is configured to provide access to provider workload, tape status, and chart location information.

14. The system of claim 13, wherein the administrative tracker module is configured to maintain an administrator mailbox for receiving e-mails of pertinent communications sent by other employees.