IDENTIFIER-BASED COUPON REDEMPTION

• US 20120066049A1
• Filed: 09/26/2011
• Published: 03/15/2012
• Est. Priority Date: 09/09/2010
• Status: Abandoned Application

• Current Assignee: Quotient Technology Inc.
• Original Assignee: Quotient Technology Inc.
• Inventors: Muthugopalakrishnan, Manickababu, Boal, Steven R., Pilli, Emmanuel R., Desaraju, Durgamba, Nayak, Gayathri Uday, Singhal, Sarika
• Application Number:
  US13/244,783
• Publication Number:
  US 20120066049A1
• Time in Patent Office: Days
• US Class Current: 705/14.26
• CPC Class Codes: G06Q 20/387 Payment using discounts or coupons relating to marketing G06Q30/02
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0207 Discounts or incentives, e.g. coupons or rebates
• CPC Class Codes: G06Q 30/0225 Avoiding frauds
• CPC Class Codes: G06Q 30/0238 at point-of-sale [POS]

Abstract

Users may save coupon offers in association with account identifiers tied to user accounts, such as identifiers for customer loyalty cards, phones, or personal computing devices. Users may present the account identifiers, or physical items associated with the account identifier, while completing transactions. Retailers may utilize the account identifiers to determine which coupon offers have been saved in association with the corresponding user accounts. The saved coupon offers may then be applied against the transactions. Coupon offers saved in this manner may be counted as distributed for the purposes of producing a distribution count for reports or for applying distribution limits. For example, a user'"'"'s request to print a coupon for a coupon offer may be denied if the coupon offer is saved in association with an account identifier associated with the user.

Claims

1. A system comprising:

one or more computing devices that collectively implement coupon distribution server logic, the one or more computing devices coupled by one or more communication networks to retail computing devices operated by a plurality of retailers and user computing devices operated by one or more users;

a data store coupled to the one or more computing devices;

wherein the coupon distribution server logic is configured to cause performance of;

based on coupon distribution data received from a plurality of coupon providers, maintaining, in the data store, coupon data describing coupon offers for distribution via the coupon distribution server, including distribution parameters for the coupon offers;

based on the coupon data maintained in the data store, providing to the plurality of retailers terms for the coupon offers and identifiers for the coupon offers;

receiving save requests to provide digital coupons of the coupon offers;

in response to a first set of the save requests, generating in the data store user account data that associates accounts corresponding to the first set of the save requests with loyalty card identifiers and digital coupons for the coupon offers;

based on the user account data, providing to the plurality of retailers coupon availability data indicating, for each loyalty card identifier of a plurality of loyalty card identifiers, one or more digital coupons that are available for use upon the loyalty card identifier being provided in a transaction without the one or more digital coupons having been printed;

responsive to receiving, from a retailer of the plurality of retailers, coupon usage data indicating that a particular digital coupon has been used in a transaction, updating the user account data by disassociating the particular digital coupon from any loyalty card identifier with which the particular digital coupon is associated, including at least one loyalty card identifier, and sending updated coupon availability data reflecting the updated user account data to the plurality of retailers;

receiving print requests to provide printable coupons of the coupon offers;

providing one or more printable coupons in response to one or more of the print requests;

refusing to provide a printable coupon for a first coupon offer in response to at least a first request associated with a first account, based at least in part on determining that a digital coupon for the first coupon offer is, at the time of the first request, associated with the first account; and

refusing to provide a digital coupon for a second coupon offer in response to at least a second request, based at least in part on at least one of;

determining that a printable coupon for the second coupon offer has been printed by a user associated with the second request, or determining that a printable coupon for the second coupon offer has been printed at a client associated with the second request.

2. The system of claim 1, wherein the coupon distribution server logic is configured to cause performance of:

subsequent to the second request, providing a printable coupon of the first coupon offer in response to a third request associated with the first account, based on determining that no digital coupon for the first coupon offer is, at the time of the third request, associated with the first account.

3. The system of claim 1, wherein the coupon distribution server logic is configured to cause performance of:

refusing to provide a printable coupon in response to at least a third request, based on determining that a third account associated with the third request has already been provided a maximum number of digital coupons and printed coupons, in aggregate, for a third coupon offer specified in the third request; and

refusing to provide a digital coupon in response to at least a fourth request, based on determining that a fourth account associated with the fourth request has already been provided a maximum number of digital coupons and printed coupons, in aggregate, for a fourth coupon offer specified in the fourth request.

4. The system of claim 1, wherein the at least one of:

determining that a printable coupon for the second coupon offer has been printed by a user associated with the second request, or determining that a printable coupon for the second coupon offer has been printed at a client associated with the second request, comprises;

determining that the printable coupon for the second coupon offer has been printed within a certain period of time.

5. The system of claim 1, wherein the coupon distribution server logic is configured to cause performance of:

causing, based on the coupon data, displays of information about the coupon offers, the displays including one or more interface components for requesting digital coupons or printable coupons for particular coupon offers from the coupon offers.

6. The system of claim 5, wherein at least a particular display of the displays of information do not include interface components for requesting printable coupons for the first coupon offer, based at least in part on determining that an account associated with the particular display is, at the time the particular display was requested, associated with a digital coupon for the first coupon offer.

7. The system of claim 1, wherein the coupon distribution server logic is configured to cause performance of receiving, in association with a particular save request, a selection of a first loyalty card identifier, from a plurality of loyalty card identifiers associated with a particular account, with which a requested digital coupon is to be associated.

8. The system of claim 1, wherein the distribution parameters indicate, for a same coupon offer, separate distribution parameters for digital coupons and printed coupons.

9. The system of claim 1, wherein the coupon distribution server logic is configured to cause performance of automatically associating loyalty card identifiers with digital coupon offers for any newly available coupon offer that matches one or more predefined criteria.

10. The system of claim 1, wherein the coupon distribution server logic is configured to cause performance of refusing to provide a digital coupon for a third coupon offer in response to at least a third request associated with a third account, based at least in part on determining that a digital coupon for a fourth coupon offer is, at the time of the first request, associated with the fourth account, wherein the fourth coupon offer is in a same group as the third coupon offer.

11. One or more non-transitory computer-readable media storing instructions that, when executed by one or more computing devices, cause:

based on coupon distribution data received from a plurality of coupon providers, maintaining, at a coupon distribution server, coupon data describing coupon offers for distribution via the coupon distribution server, including distribution parameters for the coupon offers;

based on the coupon data maintained at the coupon distribution server, providing to a plurality of retailers terms for the coupon offers and identifiers for the coupon offers;

receiving, at the coupon distribution server, save requests to provide digital coupons of the coupon offers;

in response to a first set of the save requests, the coupon distribution server generating user account data that associates accounts corresponding to the first set of the save requests with loyalty card identifiers and digital coupons for the coupon offers;

based on the user account data, the coupon distribution server providing to the plurality of retailers coupon availability data indicating, for each loyalty card identifier of a plurality of loyalty card identifiers, one or more digital coupons that are available for use upon the loyalty card identifier being provided in a transaction without the one or more digital coupons having been printed;

responsive to the coupon distribution server receiving, from a retailer of the plurality of retailers, coupon usage data indicating that a particular digital coupon has been used in a transaction, updating the user account data by disassociating the particular digital coupon from any loyalty card identifier with which the particular digital coupon is associated, including at least one loyalty card identifier, and sending updated coupon availability data reflecting the updated user account data to the plurality of retailers;

receiving, at the coupon distribution server, print requests to provide printable coupons of the coupon offers;

providing one or more printable coupons in response to one or more of the print requests;

refusing to provide a printable coupon for a first coupon offer in response to at least a first request associated with a first account, based at least in part on determining that a digital coupon for the first coupon offer is, at the time of the first request, associated with the first account;

refusing to provide a digital coupon for a second coupon offer in response to at least a second request, based at least in part on at least one of;

determining that a printable coupon for the second coupon offer has been printed by a user associated with the second request, or determining that a printable coupon for the second coupon offer has been printed at a client associated with the second request;

wherein the method is performed by one or more computing devices.

12. The one or more non-transitory computer-readable media of claim 11, wherein the instructions, when executed by the one or more computing devices, further cause:

subsequent to the second request, providing a printable coupon of the first coupon offer in response to a third request associated with the first account, based on determining that no digital coupon for the first coupon offer is, at the time of the third request, associated with the first account.

13. The one or more non-transitory computer-readable media of claim 11, wherein the instructions, when executed by the one or more computing devices, further cause:

refusing to provide a printable coupon in response to at least a third request, based on determining that a third account associated with the third request has already been provided a maximum number of digital coupons and printed coupons, in aggregate, for a third coupon offer specified in the third request; and

refusing to provide a digital coupon in response to at least a fourth request, based on determining that a fourth account associated with the fourth request has already been provided a maximum number of digital coupons and printed coupons, in aggregate, for a fourth coupon offer specified in the fourth request.

14. The one or more non-transitory computer-readable media of claim 11, wherein the at least one of:

determining that a printable coupon for the second coupon offer has been printed by a user associated with the second request, or determining that a printable coupon for the second coupon offer has been printed at a client associated with the second request, comprises;

determining that the printable coupon for the second coupon offer has been printed within a certain period of time.

15. The one or more non-transitory computer-readable media of claim 11, wherein the instructions, when executed by the one or more computing devices, further cause:

causing, based on the coupon data, displays of information about the coupon offers, the displays including one or more interface components for requesting digital coupons or printable coupons for particular coupon offers from the coupon offers.

16. The one or more non-transitory computer-readable media of claim 15, wherein at least a particular display of the displays of information do not include interface components for requesting printable coupons for the first coupon offer, based at least in part on determining that an account associated with the particular display is, at the time the particular display was requested, associated with a digital coupon for the first coupon offer.

17. The one or more non-transitory computer-readable media of claim 11, wherein the instructions, when executed by the one or more computing devices, further cause receiving, in association with a particular save request, a selection of a first loyalty card identifier, from a plurality of loyalty card identifiers associated with a particular account, with which a requested digital coupon is to be associated.

18. The one or more non-transitory computer-readable media of claim 11, wherein the distribution parameters indicate, for a same coupon offer, separate distribution parameters for digital coupons and printed coupons.

19. The one or more non-transitory computer-readable media of claim 11, wherein the instructions, when executed by the one or more computing devices, further cause automatically associating loyalty card identifiers with digital coupon offers for any newly available coupon offer that matches one or more predefined criteria.

20. The one or more non-transitory computer-readable media of claim 11, wherein the instructions, when executed by the one or more computing devices, further cause refusing to provide a digital coupon for a third coupon offer in response to at least a third request associated with a third account, based at least in part on determining that a digital coupon for a fourth coupon offer is, at the time of the first request, associated with the fourth account, wherein the fourth coupon offer is in a same group as the third coupon offer.

21. A method comprising:

based on coupon distribution data received from a plurality of coupon providers, maintaining, at a coupon distribution server, coupon data describing coupon offers for distribution via the coupon distribution server, including distribution parameters for the coupon offers;

based on the coupon data maintained at the coupon distribution server, providing to a plurality of retailers terms for the coupon offers and identifiers for the coupon offers;

receiving, at the coupon distribution server, save requests to provide digital coupons of the coupon offers;

in response to a first set of the save requests, the coupon distribution server generating user account data that associates accounts corresponding to the first set of the save requests with loyalty card identifiers and digital coupons for the coupon offers;

based on the user account data, the coupon distribution server providing to the plurality of retailers coupon availability data indicating, for each loyalty card identifier of a plurality of loyalty card identifiers, one or more digital coupons that are available for use upon the loyalty card identifier being provided in a transaction without the one or more digital coupons having been printed;

responsive to the coupon distribution server receiving, from a retailer of the plurality of retailers, coupon usage data indicating that a particular digital coupon has been used in a transaction, updating the user account data by disassociating the particular digital coupon from any loyalty card identifier with which the particular digital coupon is associated, including at least one loyalty card identifier, and sending updated coupon availability data reflecting the updated user account data to the plurality of retailers;

receiving, at the coupon distribution server, print requests to provide printable coupons of the coupon offers;

providing one or more printable coupons in response to one or more of the print requests;

refusing to provide a printable coupon for a first coupon offer in response to at least a first request associated with a first account, based at least in part on determining that a digital coupon for the first coupon offer is, at the time of the first request, associated with the first account;

refusing to provide a digital coupon for a second coupon offer in response to at least a second request, based at least in part on at least one of;

determining that a printable coupon for the second coupon offer has been printed by a user associated with the second request, or determining that a printable coupon for the second coupon offer has been printed at a client associated with the second request;

wherein the method is performed by one or more computing devices.

22. The method of claim 21, further comprising:

subsequent to the second request, providing a printable coupon of the first coupon offer in response to a third request associated with the first account, based on determining that no digital coupon for the first coupon offer is, at the time of the third request, associated with the first account.

23. The method of claim 21, further comprising:

refusing to provide a printable coupon in response to at least a third request, based on determining that a third account associated with the third request has already been provided a maximum number of digital coupons and printed coupons, in aggregate, for a third coupon offer specified in the third request; and

refusing to provide a digital coupon in response to at least a fourth request, based on determining that a fourth account associated with the fourth request has already been provided a maximum number of digital coupons and printed coupons, in aggregate, for a fourth coupon offer specified in the fourth request.

24. The method of claim 21, wherein the at least one of:

determining that a printable coupon for the second coupon offer has been printed by a user associated with the second request, or determining that a printable coupon for the second coupon offer has been printed at a client associated with the second request, comprises;

determining that the printable coupon for the second coupon offer has been printed within a certain period of time.

25. The method of claim 21, further comprising:

causing, based on the coupon data, displays of information about the coupon offers, the displays including one or more interface components for requesting digital coupons or printable coupons for particular coupon offers from the coupon offers.

26. The method of claim 25, wherein at least a particular display of the displays of information do not include interface components for requesting printable coupons for the first coupon offer, based at least in part on determining that an account associated with the particular display is, at the time the particular display was requested, associated with a digital coupon for the first coupon offer.

27. The method of claim 21, further comprising receiving, in association with a particular save request, a selection of a first loyalty card identifier, from a plurality of loyalty card identifiers associated with a particular account, with which a requested digital coupon is to be associated.

28. The method of claim 21, wherein the distribution parameters indicate, for a same coupon offer, separate distribution parameters for digital coupons and printed coupons.

29. The method of claim 21, further comprising automatically associating loyalty card identifiers with digital coupon offers for any newly available coupon offer that matches one or more predefined criteria.

30. The method of claim 21, further comprising refusing to provide a digital coupon for a third coupon offer in response to at least a third request associated with a third account, based at least in part on determining that a digital coupon for a fourth coupon offer is, at the time of the first request, associated with the fourth account, wherein the fourth coupon offer is in a same group as the third coupon offer.