Methods, Systems, and Computer-Readable Media for Placing Orders

• US 20120072301A1
• Filed: 11/29/2011
• Published: 03/22/2012
• Est. Priority Date: 07/23/2007
• Status: Active Grant

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Glasgow, Jay Oliver
• Granted Patent: US 9,530,159 B2
• Time in Patent Office: Days
• US Class Current: 705/26.5
• CPC Class Codes: G06Q 10/101 Collaborative creation, e.g. joint development of products or services
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0603 Catalogue ordering
• CPC Class Codes: G06Q 30/0621 Item configuration or customization
• CPC Class Codes: G06Q 30/0643 Graphical representation of items or shoppers

Abstract

Included are embodiments for customized ordering. At least one embodiment of a method includes receiving an indication to send a previously created customized order to a vendor and retrieving at least one component of the customized order according to the indication. Some embodiments include determining the vendor associated with the customized order and sending the at least one component of the customized order to the vendor in a first manner, the vendor being configured to receive the customized order.

Claims

1. A method for customized ordering, comprising:

receiving browser captured data corresponding to an order submitted by a user to a vendor and saving order details within the browser captured data as a previously created customized order;

sending the previously created customized order to the vendor;

determining, by at least one computer, whether the previously created customized order is processed; and

in response to determining that the previously created customized order has not been processed, determining, by the at least one computer, a second manner to send the previously created customized order and sending the previously created customized order in the second manner.

2. The method of claim 1, further comprising:

determining whether the vendor has established an agreement with a customized order service provider; and

in response to determining that the vendor has established the agreement with the customized order service provider, determining a format for sending the previously created customized order to the customized order service provider.

3. The method of claim 1, further comprising:

determining whether the vendor has established an agreement with a customized order service provider; and

in response to determining that the vendor has not established the agreement with the customized order service provider, navigating a website associated with the vendor to place the previously created customized order.

4. The method of claim 1, further comprising:

receiving an instruction to send the previously created customized order to the vendor; and

in response to determining that the previously created customized order has been processed, sending a confirmation to a user device that sent the instruction to place the previously created customized order.

5. The method of claim 4, further comprising:

receiving a current progress from the vendor on expected delivery of the order; and

sending a notification of the current progress to the user device.

6. The method of claim 4, further comprising:

receiving a current status from the vendor on preparing the order; and

sending a notification of the current status to the user device.

7. The method of claim 1, wherein sending the previously created customized order in the second manner includes at least one of the following:

sending the previously created customized order in a format associated with the vendor, navigating a website associated with the vendor, sending a facsimile message, and placing a telephone call.

8. A non-transitory computer readable medium having a computer program for customized ordering, the computer program when executed by a computer causes the computer to:

receive browser captured data corresponding to an order submitted by a user to a vendor and saving order details within the browser captured data as a previously created customized order;

send the previously created customized order to the vendor;

determine whether the previously created customized order is processed; and

in response to determining that the previously created customized order has not been processed, determine a second manner to send the previously created customized order and send the previously created customized order in the second manner.

9. The non-transitory computer readable medium of claim 8, the computer program further causing the computer to:

determine whether the vendor has established an agreement with a customized order service provider; and

in response to determining that the vendor has established the agreement with the customized order service provider, determine a format for sending the previously created customized order to the customized order service provider.

10. The non-transitory computer readable medium of claim 8, the computer program further causing the computer to:

determine whether the vendor has established an agreement with a customized order service provider; and

in response to determining that the vendor has not established the agreement with the customized order service provider, navigate a website associated with the vendor to place the previously created customized order.

11. The non-transitory computer readable medium of claim 8, the computer program further causing the computer to:

receive an instruction to send the previously created customized order to the vendor; and

in response to determining that the previously created customized order has been processed, send a confirmation to a user device that sent the instruction to place the previously created customized order.

12. The non-transitory computer readable medium of claim 11, the computer program further causing the computer to:

receive a current progress from the vendor on expected delivery of the order; and

send a notification of the current progress to the user device.

13. The non-transitory computer readable medium of claim 11, the computer program further causing the computer to:

receive a current status from the vendor on preparing the order; and

send a notification of the current status to the user device.

14. The non-transitory computer readable medium of claim 8, wherein sending the previously created customized order in the second manner includes at least one of the following:

sending the previously created customized order in a format associated with the vendor, navigating a website associated with the vendor, sending a facsimile message, and placing a telephone call.

15. A server for customized ordering, comprising:

computer processor;

first memory logic to receive browser captured data corresponding to an order submitted by a user to a vendor and saving order details within the browser captured data as a previously created customized order;

second memory logic to send the previously created customized order to the vendor;

third memory logic to determine whether the previously created customized order is processed;

fourth memory logic to in response to determining that the previously created customized order has not been processed, determine a second manner to send the previously created customized order and then send the previously created customized order in the second manner.

16. The server of claim 15, further comprising:

fifth memory logic to determine whether the vendor has established an agreement with a customized order service provider; and

sixth memory logic to, in response to determining that the vendor has established the agreement with the customized order service provider, determine a format for sending the previously created customized order to the customized order service provider.

17. The server of claim 15, further comprising:

seventh memory logic to determine whether the vendor has established an agreement with a customized order service provider; and

eighth memory logic to, in response to determining that the vendor has not established the agreement with the customized order service provider, navigate a website associated with the vendor to place the previously created customized order.

18. The server of claim 15, further comprising:

ninth memory logic to receive an instruction to send the previously created customized order to the vendor; and

tenth memory logic to, in response to determining that the previously created customized order has been processed, send a confirmation to a user device that sent the instruction to place the previously created customized order.

19. The server of claim 15, wherein sending the previously created customized order in the second manner includes at least one of the following:

sending the previously created customized order in a format associated with the vendor, navigating a website associated with the vendor, sending a facsimile message, and placing a telephone call.

20. The server of claim 18, further comprising:

eleventh memory logic to receive a current status from the vendor on preparing the order; and

twelfth memory logic send a notification of the current status to the user device.