Methods, Systems, and Products for Reflective Maintenance
First Claim
1. A method for reflective maintenance of a network, comprising:
- mirroring test results from different testing applications to a centralized testing database;
associating the test results to circuit identifiers;
receiving notification of trouble associated with a circuit identifier;
prior to performing a test of a circuit to resolve the trouble, querying the centralized testing database for the circuit identifier; and
retrieving a test result associated with the circuit identifier.
1 Assignment
0 Petitions
Accused Products
Abstract
Methods, systems, and products maintain reflective maintenance records for a network. Test results are mirrored from different testing applications to a centralized testing database. The test results are associated to circuit identifiers. A work order is received that identifies trouble associated with a customer. A circuit identifier associated with the customer is retrieved and, prior to performing a test of a circuit to resolve the trouble, the centralized testing database is queried for the circuit identifier. A test result associated with the circuit identifier is retrieved and the work order is updated with the test result.
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Citations
20 Claims
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1. A method for reflective maintenance of a network, comprising:
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mirroring test results from different testing applications to a centralized testing database; associating the test results to circuit identifiers; receiving notification of trouble associated with a circuit identifier; prior to performing a test of a circuit to resolve the trouble, querying the centralized testing database for the circuit identifier; and retrieving a test result associated with the circuit identifier. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 13, 14, 15)
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9. A system, comprising:
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a processor executing code stored in memory that causes the processor to; mirror test results from different testing applications to a centralized testing database; associating the test results to circuit identifiers; receiving notification of trouble associated with a circuit identifier; prior to performing a test of a circuit to resolve the trouble, querying the centralized testing database for the circuit identifier; retrieving a test result associated with the circuit identifier; and updating a work order with the test result. - View Dependent Claims (10, 11, 12)
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16. A computer readable medium storing processor executable instructions for performing a method, the method comprising:
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mirroring test results from different testing applications to a centralized testing database; associating the test results to circuit identifiers; receiving notification of trouble associated with a circuit identifier; prior to performing a test of a circuit to resolve the trouble, querying the centralized testing database for the circuit identifier; retrieving a test result associated with the circuit identifier; and updating a work order with the test result. - View Dependent Claims (17, 18, 19, 20)
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Specification