ASSESSING PROCESS DEPLOYMENT

• US 20120089983A1
• Filed: 09/20/2011
• Published: 04/12/2012
• Est. Priority Date: 10/11/2010
• Status: Abandoned Application

• Current Assignee: TATA Consultancy Services Limited (Tata Sons Pvt Ltd.)
• Original Assignee: TATA Consultancy Services Limited (Tata Sons Pvt Ltd.)
• Inventors: Chandra, Arunava, Pradhan, Pradip, Subramani, Balakrishnan, Tyagi, Kamna, Modi, Nina, Mohile, Jyoti, Chawla, Alka, Rekhi, Sandeep, Kakkar, Sandhya, Padmanabhan, Vasu
• Application Number:
  US13/236,745
• Publication Number:
  US 20120089983A1
• Time in Patent Office: Days
• US Class Current: 718/100
• CPC Class Codes: G06Q 10/0639 Performance analysis of employees; Performance analysis of enterprise or organisation operations

Abstract

System and methods for assessing process deployment are described. In one implementation, the method includes collecting at least one metric value associated with at least one operating unit within an organization. Further, the method describes normalizing the at least one collected metric value to a common scale to obtain normalized metric values. The method further describes analyzing the metric value to calculate a process deployment index which indicates the extent of deployment of the one or more processes within the organization.

Claims

1. A computer implemented method for calculating a process deployment index, the method comprising:

collecting at least one metric value associated with at least one operating unit within an organization;

normalizing the at least one collected metric value to a common scale to obtain normalized metric values; and

calculating the process deployment index based on the normalized metric values, wherein the process deployment index is indicative of the extent of deployment of different processes within the organization.

2. The computer implemented method as claimed in claim 1, wherein the at least one metric value is associated with at least one process area implemented within the organization.

3. The computer implemented method as claimed in claim 1, wherein the at least one metric value is associated with at least one operating unit type.

4. The computer implemented method as claimed in claim 1, wherein the process deployment index is displayed to one or more stakeholders associated with the organization.

5. The computer implemented method as claimed in claim 1, further comprises verifying the correctness of the collected metric values based on a set of predefined rules.

6. The computer implemented method as claimed in claim 5, wherein the verifying comprises generating a request to re-enter the at least one of the collected metric value.

7. The computer implemented method as claimed in claim 1, further comprises comparing the process deployment index with one from a group consisting of pre-defined threshold limits and historically collected data.

8. The computer implemented method as claimed in claim 1, further comprises associating the process deployment index with visual indicators to represent poor, average, and acceptable performance of an underlying process.

9. The computer implemented method as claimed in claim 8, further comprises generating a critical indication using the visual indicator when the process deployment index exceeds at least one threshold limit.

10. The computer implemented method as claimed in claim 8, further comprises providing an indication when the process deployment index of a current reporting period varies with respect to process deployment index of a previous reporting period.

11. The computer implemented method as claimed in claim 8, further comprises generating a comparative analytics of the process deployment index for the at least one metric value over a predetermined time period based on statistical techniques.

12. A system for evaluating different processes comprising:

a processor;

a memory coupled to the processor, wherein the memory comprises,

a conversion module configured to convert metrics, associated with at least one operating unit within an organization, to a standard unit of measurement; and

an analysis module configured to analyze the metrics based on a set of rules.

13. The system as claimed in claim 12, wherein the conversion module is further configured to convert the metrics to a scale of 1-10.

14. The system as claimed in claim 12, wherein the analysis module is further configured to determine, based on rules and historical data, a process deployment index.

15. The system as claimed in claim 12, wherein the analysis module is further configured to display the process deployment index as one from a group consisting of bar graphs, pie charts, and color indications.

16. The system as claimed in claim 12, wherein the analysis module is configured to calculate the process deployment index value for a predetermined time period.

17. A computer-readable medium having embodied thereon a computer program for executing a method comprising:

collecting at least one metric value associated with at least one operating unit within an organization;

normalizing the at least one collected metric value to a common scale to obtain normalized metric values; and

calculating the process deployment index based on the normalized metric values, wherein the process deployment index is indicative of the extent of deployment of different processes within the organization.

18. The computer-readable medium as claimed in claim 17, wherein the process deployment value is calculated for a predetermined time period.

19. The computer-readable medium as claimed in claim 17, wherein the process deployment index is associated with visual indicators to represent poor, average, and acceptable performance of an underlying process.

20. The computer-readable medium as claimed in claim 17, wherein the calculating further comprising determining the process deployment index based on rules and historical data.