System and Method for Workflow Integration

• US 20120095585A1
• Filed: 10/15/2010
• Published: 04/19/2012
• Est. Priority Date: 10/15/2010
• Status: Abandoned Application

• Current Assignee: Invensys Systems Incorporated (Invensys PLC)
• Original Assignee: Invensys Systems Incorporated (Invensys PLC)
• Inventors: Troy, Thomas A., Agarwal, Arvind, Shah, Sanjay M.
• Application Number:
  US12/906,064
• Publication Number:
  US 20120095585A1
• Time in Patent Office: Days
• US Class Current: 700/109
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/0633 Workflow analysis
• CPC Class Codes: G06Q 10/103 Workflow collaboration or project management

Abstract

A system is provided. The system comprises a computer system, an at least one memory; and a first application stored in the at least one memory. When executed by the computer system, the first application automatically executes a workflow that receives a first input from a human machine interface (HMI) in a first plant, in response to the first input generates a first event that assigns a first task associated to a first functional role performed at the first plant, receives a second input associated with the first task, in response to the second input generates a second event that assigns a second task associated to a second functional role, receives a third input associated with the second task, in response to the third input transmits information to the human machine interface that changes the process mediated by the human machine interface in the first plant.

Claims

1. A system, comprising:

a computer system;

an at least one memory;

a first application stored in the at least one memory that, when executed by the computer system,

automatically executes a workflow that receives a first input from a human machine interface (HMI) in a first plant, in response to the first input generates a first event that assigns a first task associated to a first functional role performed at the first plant, receives a second input associated with the first task, in response to the second input generates a second event that assigns a second task associated to a second functional role performed at an office separate from the first plant, receives a third input associated with the second task, in response to the third input transmits information to the human machine interface that changes the process mediated by the human machine interface in the first plant.

2. The system of claim 1, wherein the first input is a request to change a process specification.

3. The system of claim 1, wherein the first input indicates that a job has been completed.

4. The system of claim 1, wherein the human machine interface presents a first context and wherein the first input is based on the first context, wherein the first task is handled in a second interface that presents a second context and wherein the second input is based on the second context.

5. The system of claim 4, wherein the first context comprises a first plurality of information items associated with a process controlled at least in part by the human machine interface, wherein the second context comprises a second plurality of information items associated with the process, and wherein at least some of the second plurality of information items are not comprised in the first plurality of information items.

6. The system of claim 5, wherein the second task is presented in a third interface that provides a third context, wherein the third input is based on the third context, wherein the third context comprises a third plurality of information items associated with the process, and wherein at least some of the third plurality of information items are different from both the first plurality of information items and the second plurality of information items.

7. The system of claim 1, further comprising an interface to a second application, wherein the second application is different from the first application and the interface to the second application provides controls for designing the workflow.

8. A method of managing a workflow, comprising:

receiving a first input from a human machine interface (HMI) in a first plant;

in response to the first input, generating a first event that launches a first task, wherein the first task is assigned to a first functional role associated with the first plant;

receiving a second input associated with the first task;

in response to the second input, generating a second event that launches a second task, wherein the second task is assigned to a second functional role associated with an office separate from the first plant;

receiving a third input associated with the second task; and

in response to the third input, transmitting information to the human machine interface that affects a process in the first plant mediated by the human machine interface.

9. The method of claim 8, wherein the process is controlled at least in part by the human machine interface, wherein the first input is a request to change a process specification associated with the process, and wherein the information transmitted to the human machine interface defines a change to a specification for controlling the process by the human machine interface.

10. The method of claim 8, further comprising

receiving a fourth input indicating that a quality control hold is applied to a production run workflow;

in response to the fourth input, generating a third event that launches a third task associated with resolving the quality control hold, wherein the third task is assigned to a first functional role;

receiving a fifth input, wherein the fifth input recommends release of the quality control hold and comprises information in support of the recommended release;

in response to the fifth input, generating a fourth event that launches a fourth task associated with review of the recommended release of the quality control hold;

receiving a sixth input, wherein the sixth input approves the release of the quality control hold; and

in response to the sixth input, releasing the quality control hold and completing the production run workflow.

11. The method of claim 8, wherein the human machine interface presents a first context and wherein the first input is based on the first context, wherein the first task is handled in a second interface that presents a second context and wherein the second input is based on the second context.

12. The method of claim 11, wherein the first context comprises a first plurality of information items associated with the process, wherein the second context comprises a second plurality of information items associated with the process, and wherein at least some of the second plurality of information items are not comprised in the first plurality of information items.

13. The method of claim 12, wherein the second task is presented in a third interface that provides a third context, wherein the third input is based on the third context, wherein the third context comprises a third plurality of information items associated with the process, and wherein at least some of the third plurality of information items are different from both the first plurality of information items and the second plurality of information items.

14. The method of claim 8, further comprising:

a business process management (BPM) application dynamically associating a first employee to the first functional role;

the business process management application sending a notification of the first task to an interface preferred by the first employee;

the business process management application dynamically associating a second employee to the second functional role; and

the business process management application sending a second notification of the second task to an interface preferred by the second employee.

15. A method of managing a workflow, comprising:

automatically receiving a notification of a first task to be completed in a first interface associated with a first application, the first task being a portion of a first workflow managed by a business process management application executed on a first computer system and the first task assigned to a first role;

presenting a first plurality of information items about the first task in the first interface, wherein the first plurality of information items is selected from a second plurality of information items about the first task based on the first role and wherein the second plurality of information items comprises the first plurality of information items and other information items not comprised in the first plurality of information items;

receiving a first input related to the first task from the first interface;

in response to the first input, sending notification of a second task to be completed to a second interface associated with a second application, the second task being a portion of the first workflow managed by the business process management application and the second task assigned to a second role;

presenting a third plurality of information items about the first task in the second interface, wherein the third plurality of information items is selected from the second plurality of information items based on the second role, wherein the second plurality of information items comprises the third plurality of information items and other items not comprised in the third plurality of information items, and wherein the first plurality of information items and the third plurality of information items are not identical;

receiving a second input related to the second task; and

completing the workflow.

16. The method of claim 15, wherein the first application is different from the second application.

17. The method of claim 16, wherein the first application and the second application are selected from one of the group consisting of an electronic mail application, a short message service message (SMS) application, a web browser application, an enterprise resource planning (ERP) application, a business process management (BPM) application, and a manufacturing execution system (MES) application.

18. The method of claim 15, wherein the first plurality of information items and the first interface comprise a first context and wherein the third plurality of information items and the second interface comprise a second context.

19. The method of claim 15, wherein the second plurality of information comprises one of a specification of an assembly line set-up and a manufacturing data store.

20. The method of claim 15, wherein the second plurality of information comprises a recipe for one of a food manufacturing process, a beverage manufacturing process, a chemical manufacturing process, or a crude oil refinery process.