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SYSTEM AND METHOD FOR IDENTIFYING A STORED RESPONSE TO A SUBJECT QUERY

  • US 20120095999A1
  • Filed: 10/14/2011
  • Published: 04/19/2012
  • Est. Priority Date: 10/15/2010
  • Status: Abandoned Application
First Claim
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1. A method of identifying a stored response relevant to a current query, comprising:

  • identifying a plurality of terms in a current query;

    assigning a plurality of respective query relevance rankings for each of said plurality of terms in said current query;

    identifying a stored term related to one of said plurality of terms in said current query;

    identifying a plurality of stored responses in an electronic data base, said stored responses including said stored term;

    assigning a plurality of respective response relevance rankings for a relevance of said stored term to each of said plurality of stored responses; and

    ranking said plurality of stored responses bysaid query relevance rankings;

    said response relevance rankings; and

    said relation of said stored term to one of said plurality of terms in said current query.

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