REAL-TIME POINT REDEMPTION IN A MERCHANT REDEMPTION NETWORK

• US 20120101894A1
• Filed: 10/21/2010
• Published: 04/26/2012
• Est. Priority Date: 10/21/2010
• Status: Abandoned Application

• Current Assignee: Maritz Holdings Inc. (InMoment, Inc.)
• Original Assignee: Maritz Incorporated
• Inventors: Sterling, Jacob Matthew, Peterson, Thad David
• Application Number:
  US12/909,007
• Publication Number:
  US 20120101894A1
• Time in Patent Office: Days
• US Class Current: 705/14.38
• CPC Class Codes: G06Q 20/20 Point-of-sale [POS] network systems
• CPC Class Codes: G06Q 20/322 Aspects of commerce using mobile devices [M-devices]
• CPC Class Codes: G06Q 30/0238 at point-of-sale [POS]

Abstract

The invention includes methods and systems for use with a redemption campaign of an issuer implemented via a real-time redemption network (“RRN”), with RRN being connected to a credit/debit transaction network, and implemented via a mobile message system for an account of a cardholder having a mobile device connected to the mobile messaging system. The cardholder receives marketing engagements of a redemption campaign via a cardholder mobile device based on an approved credit/debit card transaction and having a points account associated with the card.

Claims

1. A computer-executed method for use with a redemption campaign of an issuer implemented via a real-time redemption network (“

RRN network”

), said RRN network being connected to a credit/debit transaction network, and implemented via a mobile messaging system for an account of a cardholder having a mobile device connected to the mobile messaging system, said method comprising;

receiving, by a RRN computing device connected to the RRN network via the RRN network from an authorization computing device, information identifying an authorized transaction at a point-of-sale, said authorized transaction involving the account of the cardholder, said authorization computing device being associated with an issuer of the account of the cardholder, said account of the cardholder having a points account associated therewith;

determining, at the RRN computing device, whether the authorized transaction identified by the received information qualifies for a redemption campaign of the issuer of the card of the cardholder; and

in the event that the authorized transaction identified by the received information qualifies for the redemption campaign of the issuer of the card of the cardholder, then;

sending, by the RRN computing device via the mobile messaging system to the mobile device, a message indicating a marketing engagement to the cardholder wherein the marketing engagement requests a response from the cardholder;

receiving, by the RRN computing device via the mobile messaging system from the mobile device, a response accepting the marketing engagement presented to the cardholder;

transmitting, by the RRN computing device via the RRN network to the points account of the cardholder, an adjustment to be applied to the points account based on the marketing engagement and the received response accepting the engagement; and

transmitting, by the RRN computing device via the RRN network to the issuer of the card of the cardholder, an adjustment to the approved transaction amount based on the transmitted point adjustment.

2. The method of claim 1, wherein the marketing engagements indicate satisfying at least a portion of the transaction amount by converting points in the points account associated with the card of the cardholder, wherein the conversion of points is based on an adjustable conversion ratio defining the ratio of points to currency at the time of conversion, said conversion rate being adjustable to include a convenience premium, wherein the converted points are decremented from the points account associated with the card of the cardholder without a corresponding offset to the transaction amount for the convenience premium.

3. The method of claim 1, wherein presenting the marketing engagements includes transmitting a plurality of marketing engagements to a device of the cardholder.

4. The method of claim 1, wherein the authorized transaction qualifies for a plurality of redemption campaigns of the issuer of the card of the cardholder.

5. The method of claim 1, wherein the mobile messaging system comprises at least one of a SMS messaging system, a MMS messaging system, a WAP messaging system, and a messaging system based on other mobile communication protocols.

6. The method of claim 1, said method further comprising:

a computer-readable storage medium storing records of cardholder information, wherein each record comprises a number associated with a card of the card holder and a cardholder device identifier associated therewith;

a computer-readable storage medium storing records of points account information, wherein each record comprises a number associated with a card of the card holder and a points account of the cardholder associated therewith;

a computer-readable storage medium storing redemption campaigns associated with the issuers, said computer-readable storage medium further storing marketing engagements associated with the stored redemption campaigns; and

a computer-readable storage medium storing computer-executable instructions for execute the steps of claim 1.

7. The method of claim 1 wherein said determining comprises at least one of:

determining whether the cardholder of the authorized transaction identified by the received information qualifies for a redemption campaign of the issuer of the card of the cardholder, and determining whether an element of the authorized transaction identified by the received information qualifies for a redemption campaign of the issuer of the card of the cardholder.

8. A computer-executed method for use with a redemption campaign of an issuer implemented via a real-time redemption network (“

RRN network”

), said RRN being connected to a credit/debit transaction network, and implemented via a mobile messaging system for an account of a cardholder having a mobile device connected to the mobile messaging system, said method comprising;

receiving, by a RRN computing device connected to the RRN network via the RRN network from an authorization computing device, information identifying an authorized transaction at a point-of-sale device, said approved transaction involving the account of the cardholder, said authorization computing device being associated with an issuer of the account of the cardholder, said account of the cardholder having a points account associated therewith;

determining, at the RRN computing device, whether the authorized transaction identified by the received information qualifies for the redemption campaign of the issuer of the card of the cardholder; and

in the event that the authorized transaction identified by the received information qualifies for the redemption campaign of the issuer of the card of the cardholder, then;

when the point-of sale device is capable of displaying the redemption campaign of the issuer, transmitting, by the RRN computing device via a network to the point-of-sale device, the redemption campaign for presenting to the cardholder; and

when the point-of-sale device is not capable of displaying the redemption campaign of the issuer, transmitting, by RRN computing device via a mobile messaging system to the mobile device, the redemption campaign for presenting to the cardholder.

9. The method of claim 8, wherein transmitting further comprises transmitting a message indicating a marketing engagement of the redemption campaign to the cardholder, wherein the marketing engagement requests a response from the cardholder.

10. The method of claim 8, wherein when the point-of sale device is capable of displaying the redemption campaign of the issuer, the method further comprises:

receiving, by the RRN computing device via the mobile messaging system from the point-of-sale device, a response accepting the marketing engagement presented to the cardholder;

transmitting, by the RRN computing device via the RRN network to the issuer, an adjustment to be applied to the points account of the cardholder based on the marketing engagement and the received response accepting the engagement; and

transmitting, by RRN computing device via the RRN network to the issuer of the card of the cardholder, said adjustment corresponding to the adjustment to the purchase price based on the transmitted point adjustment.

11. The method of claim 8, wherein the marketing engagements indicate satisfying at least a portion of the transaction amount by converting points in the points account associated with the card of the cardholder, wherein the conversion of points is based on an adjustable conversion ratio defining the ratio of points to currency at the time of conversion, said conversion rate being adjustable to include a convenience premium, wherein the converted points are decremented from the points account associated with the card of the cardholder without a corresponding offset to the transaction amount.

12. The method of claim 8, wherein presenting the one or more marketing engagements includes transmitting, by the RRN computing device, a plurality of marketing engagements to the device of the cardholder.

13. The method of claim 8, wherein the authorized transaction qualifies for a plurality of redemption campaigns of the issuer of the card of the cardholder.

14. The method of claim 8, wherein the mobile messaging system comprises at least one of a SMS messaging system, a MMS messaging system, a WAP messaging system, and a messaging system based on other mobile communication protocols.

15. The method of claim 8, said method further comprising:

a computer-readable storage medium storing records of cardholder information, wherein each record comprises a number associated with a card of the card holder and a cardholder device identifier associated therewith;

a computer-readable storage medium storing records of points account information, wherein each record comprises a number associated with a card of the card holder and a points account of the cardholder associated therewith;

a computer-readable storage medium storing redemption campaigns associated with the issuers, said computer-readable storage medium further storing marketing engagements associated with the stored redemption campaigns; and

a computer-readable storage medium storing computer-executable instructions for execute the steps of claim 8.

16. The method of claim 8 wherein said determining comprises at least one of:

determining whether the cardholder of the authorized transaction identified by the received information qualifies for a redemption campaign of the issuer of the card of the cardholder, and determining whether an element of the authorized transaction identified by the received information qualifies for a redemption campaign of the issuer of the card of the cardholder.

17. A computer-executed method for use with a redemption campaign of an issuer implemented via a real-time redemption network (“

RRN network”

), said RRN being connected to a credit/debit transaction network, and implemented via a mobile messaging system for an account of a cardholder having a mobile device connected to the mobile messaging system, said method comprising;

receiving, by a RRN computing device connected to RRN network via RRN network from an authorization computing device, information identifying an authorized transaction at a point-of-sale, said authorized transaction involving the account of the cardholder, said authorization computing device being associated with an issuer of the account of the cardholder, said account of the cardholder having a points account associated therewith;

determining, at the RRN computing device, whether the authorized transaction identified by the received information qualifies for the redemption campaign of the issuer of the card of the cardholder; and

in the event that the authorized transaction identified by the received information qualifies for the redemption campaign of the issuer of the card of the cardholder, then;

sending, by the RRN computing device via the mobile messaging system to the mobile device, a message indicating a marketing engagement to the cardholder wherein the marketing engagement requests a response from the cardholder;

receiving, by the RRN computing device via the mobile messaging system from the mobile device, a response accepting the marketing engagement presented to the cardholder;

transmitting, by the RRN computing device via RRN network to the issuer, an adjustment to be applied to the points account of the cardholder based on the marketing engagement and the received response accepting the engagement; and

transmitting, by the RRN computing device via RRN network to the issuer of the card of the cardholder, said adjustment corresponding to the adjustment to the purchase price based on the transmitted point adjustment.

18. The method of claim 17, wherein the marketing engagements indicate satisfying at least a portion of the transaction amount by converting points in the points account associated with the card of the cardholder, wherein the conversion of points is based on an adjustable conversion ratio defining the ratio of points to currency at the time of conversion, said conversion rate being adjustable to include a convenience premium, wherein the converted points are decremented from the points account associated with the card of the cardholder without a corresponding offset to the transaction amount.

19. The method of claim 17, wherein presenting the marketing engagements includes transmitting a plurality of marketing engagements to the device of the cardholder.

20. The method of claim 17, wherein the authorized transaction qualifies for a plurality of redemption campaigns of the issuer of the card of the cardholder.

21. The method of claim 17, said method further comprising:

a computer-readable storage medium storing records of cardholder information, wherein each record comprises a number associated with a card of the card holder and a cardholder device identifier associated therewith;

a computer-readable storage medium storing records of points account information, wherein each record comprises a number associated with a card of the card holder and a points account of the cardholder associated therewith;

a computer-readable storage medium storing redemption campaigns associated with the issuers, said computer-readable storage medium further storing marketing engagements associated with the stored redemption campaigns; and

a computer-readable storage medium storing computer-executable instructions for execute the steps of claim 17.

22. The method of claim 17 wherein said determining comprises at least one of:

determining whether the cardholder of the authorized transaction identified by the received information qualifies for a redemption campaign of the issuer of the card of the cardholder, and determining whether an element of the authorized transaction identified by the received information qualifies for a redemption campaign of the issuer of the card of the cardholder.

23. A computer-executed method for use with a redemption campaign of an issuer implemented via a real-time redemption network (“

RRN network”

), said RRN being connected to a credit/debit transaction network, and implemented via a mobile messaging system for an account of a cardholder having a mobile device connected to the mobile messaging system, said method comprising;

receiving, by a RRN computing device connected to RRN network via RRN network from an authorization computing device, information identifying an authorized transaction at a point-of-sale, said approved transaction involving the account of the cardholder, said authorization computing device being associated with an issuer of the account of the cardholder, said account of the cardholder having a points account associated therewith;

determining, at the RRN computing device, whether the authorized transaction identified by the received information qualifies for the redemption campaign of the issuer of the card of the cardholder; and

in the event that the authorized transaction identified by the received information qualifies for the redemption campaign of the issuer of the card of the cardholder, then;

sending, by the RRN computing device via the mobile messaging system to the mobile device, a message indicating a marketing engagement to the cardholder wherein the marketing engagement requests a response from the cardholder;

receiving, by the RRN computing device via the mobile messaging system from the mobile device, a response accepting the marketing engagement presented to the cardholder;

transmitting, by the RRN computing device via the RRN network to the points account of the cardholder, an adjustment to be applied to the points account of the cardholder based on the marketing engagement and the received response accepting the engagement, wherein the points account of the cardholder is maintained by the RRN computing device; and

transmitting, by the RRN computing device via the RRN network to the issuer of the card of the cardholder, said adjustment corresponding to the adjustment to the purchase price based on the transmitted point adjustment.

24. The method of claim 23, said method further comprising:

a computer-readable storage medium storing records of cardholder information, wherein each record comprises a number associated with a card of the card holder and a cardholder device identifier associated therewith;

a computer-readable storage medium storing records of points account information, wherein each record comprises a number associated with a card of the card holder and a points account of the cardholder associated therewith;

a computer-readable storage medium storing redemption campaigns associated with the issuers, said computer-readable storage medium further storing marketing engagements associated with the stored redemption campaigns; and

a computer-readable storage medium storing computer-executable instructions for execute the steps of claim 23.

25. The method of claim 23 wherein said determining comprises at least one of:

determining whether the cardholder of the authorized transaction identified by the received information qualifies for a redemption campaign of the issuer of the card of the cardholder, and determining whether an element of the authorized transaction identified by the received information qualifies for a redemption campaign of the issuer of the card of the cardholder.

26. A real-time redemption network (“

RRN network”

) system comprising;

a computer-readable storage medium having stored thereon records of points account information, wherein each record comprises a number associated with a card of the card holder, points account of the cardholder associated therewith, and a cardholder mobile device identifier;

a data communication network interface for communicating with a mobile message delivery device;

a data communication network interface for communicating with a campaign computing device storing a redemption campaign for an issuer;

a data communication network interface for communicating with an authorization computing device of the issuer in a credit/debit transaction network, said authorization computing device authorizing credit/debit transactions at a point-of-sale;

a data communication network interface for communication with a computing device storing redemption program cardholder records, said records identifying cards of cardholders participating the redemption program of the issuer; and

a RRN network server, said server configured to execute computer-executable instructions for;

receiving, via the authorization computing device data communication network interface, information identifying an authorized transaction at a point-of-sale, said authorized transaction involving an account of a cardholder, said account of the cardholder having a points account associated therewith;

determining, at the RRN network server, whether the authorized transaction identified by the received information qualifies for the redemption campaign of the issuer stored on the campaign computing device; and

in the event that the authorized transaction identified by the received information qualifies for the redemption campaign stored on the campaign computing device, then;

sending, by the RRN network server via the mobile message delivery device data communication network interface to the mobile device based on the cardholder mobile identifier associated with the points account, a message indicating a marketing engagement to the cardholder wherein the marketing engagement requests a response from the cardholder;

receiving, by the RRN network server via the mobile message delivery device data communication network interface from the mobile device, a response accepting the marketing engagement presented to the cardholder;

applying, by the RRN network server, an adjustment to the points account based on the marketing engagement and the received response accepting the engagement; and

transmitting, by the RRN computing device via a data communication network to the issuer of the card of the cardholder, an adjustment to the approved transaction amount based on the transmitted point adjustment.

27. The system of claim 26, wherein the marketing engagements indicate satisfying at least a portion of the transaction amount by converting points in the points account associated with the card of the cardholder, wherein the conversion of points is based on an adjustable conversion ratio defining the ratio of points to currency at the time of conversion, said conversion rate being adjustable to include a convenience premium, wherein the converted points are decremented from the points account associated with the card of the cardholder without a corresponding offset to the transaction amount for the convenience premium.