REMOTE POWER OUTAGE & RESTORATION NOTIFICATION
First Claim
1. A method comprising:
- receiving, by a server device and from a network terminal device installed at a customer premise, an alert that the network terminal device has lost primary power from a power grid;
analyzing, by the server device, a plurality of the alerts received from a plurality of respective network terminal devices;
determining, by the server device and based on the analysis, whether a power outage of the power grid has occurred; and
outputting, by the server device, an indication of the power outage when the power outage is determined to occur.
1 Assignment
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Accused Products
Abstract
Power outages and restorations at customer premises can be automatically detected and reported. A method may include receiving, from a network terminal, a first notification associated with a power outage; retrieving location information associated with the network terminal; sending a second notification indicating that the outage has occurred and that includes the location information associated with the network terminal; retrieving prior outage information that corresponds to a set of network terminals associated with a group of set top boxes; determining that an outage event is triggered, when a quantity of outages is greater than a threshold, where the quantity of outages is based on the outage and other outages obtained from the prior outage information; and sending a third notification based on the determination that the outage event is triggered, where the third notification includes information associated with the quantity of outages that enables a server to remedy the outage event in a manner that does involve users of the group of set top boxes.
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Citations
25 Claims
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1. A method comprising:
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receiving, by a server device and from a network terminal device installed at a customer premise, an alert that the network terminal device has lost primary power from a power grid; analyzing, by the server device, a plurality of the alerts received from a plurality of respective network terminal devices; determining, by the server device and based on the analysis, whether a power outage of the power grid has occurred; and outputting, by the server device, an indication of the power outage when the power outage is determined to occur. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A server device comprising:
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a memory to store outage event information, from a prior period of time, that identifies a plurality of power outages associated with one or more network terminals, of a plurality of network terminals installed at a plurality of customer premises, that receive power from a power grid; and a processor to; receive, from a network terminal of the plurality of network terminals, a first notification that indicates that a power outage has been detected, identify a quantity of power outages based the plurality of power outages associated with the one or more network terminals and the power outage associated with the network terminal, identify an outage event, associated with the power grid, when the quantity of power outages is greater than an outage threshold, and send, to another server device associated with the power grid, a second notification that the outage event has been identified, where the second notification includes information associated with the network terminal or information associated with the one or more network terminals. - View Dependent Claims (12, 13, 14, 15, 16, 17)
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18. A non-transitory computer-readable medium comprising:
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instructions to receive, from a network terminal of a plurality of network terminals, an alert that indicates that a power outage, associated with a power grid that transmits electrical power, has been detected, where the network terminal is associated with a set top box; instructions to retrieve, from a memory and in response to the alert, outage event information, from a prior period of time, that includes information corresponding to outages associated with one or more network terminals of the plurality of network terminals; instructions to determine whether an outage event, associated with the power grid, has been triggered based on a quantity of outages and an outages threshold, where the quantity of outages is based on the power outage and the outages associated with the one or more network terminals; instructions to send, to a server device associated with the power grid, a notification that the outage event has not been triggered when the quantity of outages is less than the outages threshold; and instructions to send, to the server device, another notification that the outage event has been triggered when the quantity of outages is greater than the outages threshold, where the other notification; includes information associated with the power outage and information corresponding to outages, and enables the server device to identify a cause of the power outage or the outages based on the information associated with the power outage and the information corresponding to the outages. - View Dependent Claims (19, 20, 21, 22, 23, 24)
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25. A system comprising:
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a plurality of network terminal devices to; detect that power, received from an electrical power grid, has been lost, and send a plurality of respective alerts identifying that a loss of the power has been detected; a first server device to; receive, from the plurality of network terminal devices, the plurality of respective alerts identifying that the loss of the power has been detected, analyze the plurality of respective alerts to determine whether a power outage, associated with the power grid, has occurred, and send an indication that the power outage has occurred based on an analysis of the plurality of respective notifications; and a second server device to; receive the indication, from the first server device, that the power outage has occurred, and identify the cause of the power outage in order to remedy the power outage based on information associated with the plurality of network terminals obtained from the indication.
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Specification