Systems and Methods for Panel Enhancement with Transaction Data

• US 20120109709A1
• Filed: 10/19/2011
• Published: 05/03/2012
• Est. Priority Date: 10/09/2009
• Status: Abandoned Application

• Current Assignee: Visa USA, Inc. (Visa, Inc.)
• Original Assignee: Visa USA, Inc. (Visa, Inc.)
• Inventors: Fordyce, Edward W. III, Winters, Michelle Eng, Byce, Charles Raymond, Siegel, Kevin Paul, Hagey, Ryan, Amaro, Leigh, Savas, Nurtekin
• Application Number:
  US13/277,159
• Publication Number:
  US 20120109709A1
• Time in Patent Office: Days
• US Class Current: 705/7.29
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data

Abstract

In one aspect, a computing apparatus is configured to generate audience measurement data regarding presentation of information to a plurality of customers via one or more media channels, identify the plurality of customers to a transaction handler to request information, receive the information generated based on transaction data related to a plurality of transactions processed at the transaction handler, and generate a report based on the audience measurement data and the information generated based on the transaction data. The one or more media channels may include an online media channel, a mobile communication channel, or an offline media channel, such as television broadcast, radio broadcast, newspaper, magazine, direct mail, billboard, etc.

Claims

1. A computer-implemented method, comprising:

generating audience measurement data regarding presentation of information to a plurality of customers via one or more media channels;

identifying the plurality of customers to a transaction handler to request information;

receiving, in a computing apparatus, the information generated based on transaction data related to a plurality of transactions processed at the transaction handler, each of the transactions being processed to make a payment from an issuer to an acquirer via the transaction handler in response to an account identifier of a customer among the plurality of customers, as issued by the issuer, being submitted by a merchant to the acquirer, the issuer to make the payment on behalf of the customer, the acquirer to receive the payment on behalf of the merchant; and

generating, using the computing apparatus, a report based on the audience measurement data and the information generated based on the transaction data.

2. The method of claim 1, wherein the one or more media channels include an offline channel selected from the group consisting of:

television broadcast, radio broadcast, newspaper, magazine, and direct mail.

3. The method of claim 1, wherein the one or more media channels include at least one selected from the group consisting of:

an online communication channel and a mobile communication channel.

4. The method of claim 1, wherein the plurality of consumers are panelists;

and the audience measurement data comprises data indicating what television content is being watched by the panelists, frequency of the panelists watching the television content, duration of the panelists watching the television content, and time periods the panelists are watching the television content.

5. The method of claim 1, wherein the report correlates audience characteristics identified from the audience measurement data and spending behavior identified from the transaction data.

6. The method of claim 1, wherein the information comprises transaction profiles generated based on the transaction data.

7. The method of claim 6, wherein the transaction profiles are based on factors defined via factor analysis of transaction data of a population of customers.

8. The method of claim 6, wherein the plurality of customers are panelists;

and the method further comprises;

receiving transaction profiles of a plurality of non-panelists;

wherein the report is further based on the transaction profiles of the plurality of non-panelists.

9. The method of claim 8, wherein the non-panelists are selected based on characteristics of the panelists.

10. The method of claim 9, wherein the characteristics of the panelists are based on the transaction profiles.

11. The method of claim 8, wherein the non-panelists are statistically similar to the panelists in purchase behavior.

12. The method of claim 6, wherein the transaction profiles are aggregated transaction profiles.

13. The method of claim 1, further comprising:

enrolling the plurality of customers to obtain account identifiers of the plurality of customers, wherein the plurality of customers are identified to the transaction handler by using the account identifiers.

14. The method of claim 1, further comprising:

determining whether a panelist is representative of a consumer group based on a transaction profile of the panelist and a control transaction profile of a non-panelist.

15. The method of claim 1, further comprising:

selecting a panelist for the report based on the information generated based on the transaction data.

16. The method of claim 1, further comprising:

monitoring offline activities of the plurality of customers to generate the audience measurement data.

17. The method of claim 1, wherein the audience measurement data identifies content of interest to a population.

18. The method of claim 1, wherein the report is generated based on comparing the information before and after a media campaign.

19. A computer storage medium storing instructions which, when executed on a computer, cause the computer to perform a method, the method comprising:

generating audience measurement data regarding presentation of information to a plurality of customers via one or more media channels;

identifying the plurality of customers to a transaction handler to request information;

receiving the information generated based on transaction data related to a plurality of transactions processed at the transaction handler, each of the transactions being processed to make a payment from an issuer to an acquirer via the transaction handler in response to an account identifier of a customer among the plurality of customers, as issued by the issuer, being submitted by a merchant to the acquirer, the issuer to make the payment on behalf of the customer, the acquirer to receive the payment on behalf of the merchant; and

generating a report based on the audience measurement data and the information generated based on the transaction data.

20. A system, comprising:

a memory to store a set of instructions; and

at least one processor coupled to the memory to execute the set of instructions to;

generate audience measurement data regarding presentation of information to a plurality of customers via one or more media channels;

identify the plurality of customers to a transaction handler to request information;

receive, in a computing apparatus, the information generated based on transaction data related to a plurality of transactions processed at the transaction handler, each of the transactions being processed to make a payment from an issuer to an acquirer via the transaction handler in response to an account identifier of a customer among the plurality of customers, as issued by the issuer, being submitted by a merchant to the acquirer, the issuer to make the payment on behalf of the customer, the acquirer to receive the payment on behalf of the merchant; and

generate, using the computing apparatus, a report based on the audience measurement data and the information generated based on the transaction data.