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SYSTEM AND METHOD FOR CORRELATING A SELLER'S INSURANCE CLAIM WITH A BUYER'S COMPLAINT

  • US 20120116821A1
  • Filed: 04/04/2011
  • Published: 05/10/2012
  • Est. Priority Date: 11/10/2010
  • Status: Active Grant
First Claim
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1. A system, comprising:

  • a processor-implemented seller shipping insurance module configured to maintain a record of a shipping insurance elected by a seller eligible to purchase the shipping insurance for an item to be shipped to a buyer;

    a processor-implemented claim and complaint module configured to receive a complaint from the buyer for receiving the item damaged or not receiving the item, and a claim from the seller based on the shipping insurance; and

    a processor-implemented claim processing module configured to process the claim from the seller based on the corresponding complaint from the buyer.

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