SYSTEM AND METHOD FOR PROVIDING DISTRIBUTED INTELLIGENT ASSISTANCE
First Claim
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1. A method of providing distributed intelligent assistance to a user using a client device, the method comprising steps of:
- receiving from the client device and displaying on the client device a user inquiry from the user, the user inquiry having a linguistic pattern including a verb;
generating and displaying on the client device a follow up question based on the user inquiry;
receiving from the client device and displaying on the client device a follow up answer from the user; and
generating and displaying on the client device a response based on the user inquiry and the follow up answer.
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Abstract
A system and a method for a service engine providing distributed intelligent assistance to a user are described herein. The method comprising steps of receiving and displaying a user inquiry from the user, the user inquiry having a linguistic pattern including a verb; generating and displaying a follow up question based on the user inquiry; receiving and displaying a follow up answer from the user; and generating and displaying a response based on the user inquiry and the follow up answer.
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Citations
20 Claims
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1. A method of providing distributed intelligent assistance to a user using a client device, the method comprising steps of:
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receiving from the client device and displaying on the client device a user inquiry from the user, the user inquiry having a linguistic pattern including a verb; generating and displaying on the client device a follow up question based on the user inquiry; receiving from the client device and displaying on the client device a follow up answer from the user; and generating and displaying on the client device a response based on the user inquiry and the follow up answer. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A system for providing distributed intelligent assistance to a user, the system comprising:
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means for receiving user inquiry from the user; means for recognizing a linguistic pattern including a verb from the user inquiry and parsing the user inquiry into a request based on the linguistic pattern including the verb; means for retrieving a feedback based on the request; means for constructing a result based on the feedback; and means for presenting the result to the user. - View Dependent Claims (17)
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18. A computer-readable storage medium comprising computer-executable instructions for performing a method for providing distributed intelligent assistance to a user, the method comprising the steps of:
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receiving user inquiry from the user; recognizing a linguistic pattern including a verb from the user inquiry and parsing the user inquiry into a request based on the linguistic pattern including the verb; retrieving a feedback based on the request; constructing a result based on the feedback; and presenting the result to the user. - View Dependent Claims (19, 20)
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Specification