SYSTEM AND METHOD FOR AUTOMATICALLY ESTABLISHING A CONCURRENT DATA CONNECTION WITH RESPECT TO THE VOICE DIAL FEATURES OF A COMMUNICATIONS DEVICE

• US 20120117510A1
• Filed: 11/05/2010
• Published: 05/10/2012
• Est. Priority Date: 11/05/2010
• Status: Abandoned Application

• Current Assignee: Xerox Corporation (Xerox Holdings Corp.)
• Original Assignee: Xerox Corporation (Xerox Holdings Corp.)
• Inventors: Morgana, Stephen C., Klassen, R. Victor, Sweet, James
• Application Number:
  US12/940,414
• Publication Number:
  US 20120117510A1
• Time in Patent Office: Days
• US Class Current: 715/810
• CPC Class Codes: H04M 3/5191 interacting with the Internet
• CPC Class Codes: H04M 7/0027 Collaboration services where a computer is used for data transfer and the telephone is used for telephonic communication

Abstract

A system and method for automatically establishing a concurrent data connection between a communications device and a remote data server upon initiating a voice call. A data connection application can be configured in association with a communications device in order to concurrently connect the communications device and a remote data server on initiating a voice call. A directory server can be employed to match an outgoing contact number with respect to the communications device with a list of data-active contact numbers stored in the directory server. If a match is found, the location data can be transmitted to the communications device. The data connection application can be further communicated with the remote data server in order to visually transmit a wide range of potential business application associated with the remote data server to the communications device.

Claims

1. A method for automatically establishing concurrent data and voice connections, said method comprising:

associating a data connection application with a communications device to concurrently connect said communications device and a remote data server with respect to a business organization;

placing a voice call; and

automatically establishing a concurrent data conduit between said data connection application and said remote data server.

2. The method of claim 1 wherein associating said data connection with said communications device to concurrently connect said communications device and said remote data server with respect to said business organization occurs upon initiating said voice call.

3. The method of claim 2 further comprising matching an outgoing contact number with respect to said communications device with a plurality of data-active contact numbers stored in a directory server in order to thereafter transmit location data of said remote data server to said data connection application.

4. The method of claim 1 further comprising:

consulting a directory server to update a plurality of data-active contact numbers stored in said directory server; and

matching an outgoing contact number with respect to said communications device with said plurality of data-active contact numbers stored in said directory server in order to thereafter transmit location data of said remote data server to said data connection application.

5. The method of claim 1 further comprising:

transmitting a contact number of said communications device via said remote data server to a private branch exchange; and

locating said communications device via a caller identification in order to provide an alert to a customer with respect to said data conduit between said communications device and said remote data server.

6. The method of claim 1 further comprising visually displaying at least one option with respect to said voice call via a graphical navigation menu at a user interface of said communications device.

7. The method of claim 6 further comprising providing authentication information with respect to said customer in said graphical navigation menu in order to provide a secure communication between said communications device and said remote data server.

8. The method of claim 1 further comprising transmitting a visual aid to said communications device in real-time in order to visually represent information with respect to said potential business application.

9. The method of claim 1 further comprising processing a voice-over-internet-protocol routing when said data conduit is established between said communications device and said remote data server.

10. The method of claim 1 further comprising:

performing a non-reversible hash with respect to said outgoing contact number in order to thereafter match said non-reversible hash with said plurality of data-active contact numbers stored on said directory server; and

transmitting a matched contact number to said wireless communications device and locally comparing said matched contact number with said outgoing contact number in order to maintain privacy of said contact number associated with said communications device.

11. The method of claim 1 wherein said communications device comprises a wireless communications device.

12. The method of claim 1 further comprising configuring said location data with respect to said remote data server to comprise at least one of the following data:

an internet protocol address; and

a uniform resource locator.

13. A system for automatically establishing a data connection, said system comprising:

a processor;

a data bus coupled to said processor; and

a computer-usable medium embodying computer code, said computer-usable medium being coupled to said data bus, said computer program code comprising instructions executable by said processor and configured for;

associating a data connection application with a communications device to concurrently connect said communications device and a remote data server with respect to a business organization upon initiating a voice call;

matching an outgoing contact number with respect to said communications device with a plurality of data-active contact numbers stored in a directory server in order to thereafter transmit location data of said remote data server to said data connection application; and

automatically establishing a concurrent data conduit between said data connection application and said remote data server.

14. The system of claim 13 wherein said instructions are further configured for:

transmitting contact number of said communications device via said remote data server to a private branch exchange; and

locating said communications device via a caller identification in order to provide an alert to a customer with respect to said data conduit between said communications device and said remote data server.

15. The system of claim 13 wherein said instructions are further configured for visually displaying at least one option with respect to said voice call via a graphical navigation menu at a user interface of said communications device.

16. The system of claim 15 wherein said instructions are further configured for providing authentication information with respect to said customer in said graphical navigation menu in order to provide a secure communication between said communications device and said remote data server.

17. The system of claim 13 wherein said instructions are further configured for transmitting a visual aid to said communications device in real-time in order to visually represent information with respect to said potential business application.

18. The system of claim 13 wherein said instructions are further configured for processing a voice-over-internet-protocol routing when said data conduit is established between said communications device and said remote data server.

19. The system of claim 13 wherein said instructions are further configured for:

performing a non-reversible hash with respect to said outgoing contact number in order to thereafter match said non-reversible hash with said plurality of data-active contact numbers stored on said directory server; and

transmitting a matched contact number to said wireless communications device and locally comparing said matched contact number with said outgoing contact number in order to maintain privacy of said contact number associated with said communications device.

20. A system for automatically establishing a data connection, said system comprising:

a processor;

a data bus coupled to said processor; and

a computer-usable medium embodying computer code, said computer-usable medium being coupled to said data bus, said computer program code comprising instructions executable by said processor and configured for;

associating a data connection application with a wireless communications device to concurrently connect said wireless communications device and a remote data server with respect to a business organization upon initiating a voice call;

matching an outgoing contact number with respect to said wireless communications device with a plurality of data-active contact numbers stored in a directory server in order to thereafter transmit location data of said remote data server to said data connection application; and

automatically establishing a concurrent data conduit between said data connection application and said remote data server.