SERVICE MANAGEMENT PLATFORM FOR FLEET OF ASSETS
First Claim
1. A system for managing a plurality of assets, comprising:
- a database configured to store data from a plurality of data sources, each data source having data related to at least one of the plurality of assets;
a service management server to collect data from the plurality of data sources and, based on the collected data, to determine a service plan.
3 Assignments
0 Petitions
Accused Products
Abstract
A system for managing a plurality of assets and a plurality of parties related to those assets includes a plurality of data sources with information related to the parties and the service of the assets and a first service management server. The service management server may be configured as first and second servers with different functionalities. The service management server, or the first and second service management servers, is configured to collect the data from the plurality of data sources related to the parties and the service of the assets; and is configured to determine maintenance or service requirements for the assets, collect and distribute asset specific data for managing the service requirements of the assets, facilitate communication between parties to a service event, and maintain current and historical data about the service event.
73 Citations
24 Claims
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1. A system for managing a plurality of assets, comprising:
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a database configured to store data from a plurality of data sources, each data source having data related to at least one of the plurality of assets; a service management server to collect data from the plurality of data sources and, based on the collected data, to determine a service plan. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A system for managing maintenance and inspection of a plurality of vehicles, comprising:
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a service provider computer to store and provide data including at least one of estimated maintenance cost, service provider location, and service provider schedule; a vehicle manufacturer computer to store and provide data including at least one of original part identification numbers, recommended maintenance schedules, and maintenance procedures; a part manufacturer computer to store and provide data including at least one of part descriptions, part installation instructions, and part compatibility; a part dealer computer to store and provide data including at least one of part cost, part availability, part location, and part shipping time; a service management server to collect data from at least one of the service provider computer, the vehicle manufacturer computer, the part manufacturer computer, and the part dealer computer, and, based on the collected data, to determine a service activity for at least one of the plurality of vehicles, wherein the service activity includes at least one of a repair or an inspection; and a fleet computer through which a user can access the service management server to determine if any service activities should be performed. - View Dependent Claims (11, 12)
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13. A system for managing a plurality of assets and a plurality of parties related to the assets, comprising:
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a plurality of data sources with information related to the parties and the service of the assets; a service management server configured to collect the data from the plurality of data sources related to the parties and the service of the assets and configured to determine service requirements for the assets, collect and distribute asset specific data for managing the service requirements of the assets, facilitate communication between parties to a service event, and maintain current and historical data about the service event. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24)
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Specification