Product Tracking and Alert System
0 Assignments
0 Petitions
Accused Products
Abstract
Radio transponder encoded with serial number linked to a vehicle'"'"'s VIN is installed in a vehicle prior to retail sale. When vehicle is brought in for service, the presence of vehicle at the service facility is detected, and checked against a database of recalls, recall repairs completed, state consumer protection Lemon Laws, and service history. This information is stored within a database that can be viewed via the Internet. Electronic alerts can be automatically generated indicating when vehicle is in service and which recall repairs are to be performed, and if Lemon Law limits being approached or exceeded. The system helps ensure that recall repairs are completed and the manufacturer can get involved before consumer remedies are triggered. The system allows lenders to conduct collateral floorchecks remotely and detect irregular business practices, and allows dealers to locate and manage inventory, conduct warranty repairs, and seek warranty reimbursements.
8 Citations
26 Claims
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1. -16. (canceled)
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17. A system comprising:
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an electronic interrogator to automatically detect a presence of a vehicle at a repair facility, the electronic interrogator reading identification information of the vehicle; a first memory storing safety recall information associated with the identification information; a computer communicatively coupled to the electronic interrogator and the first memory, the computer receiving the identification information, reading the first memory to obtain the safety recall information associated with the identification information and determine whether a safety recall has been issued for said vehicle, and the computer sending an electronic message to said repair facility indicating that said safety recall has been issued for said vehicle. - View Dependent Claims (18, 19, 20, 21, 22, 23, 24, 25)
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26. -30. (canceled)
Specification