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FACILITATING CONTEXT DELIVERY DURING COMMUNICATION SESSIONS

  • US 20120135717A1
  • Filed: 11/30/2010
  • Published: 05/31/2012
  • Est. Priority Date: 11/30/2010
  • Status: Active Grant
First Claim
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1. A method implemented in a computer infrastructure having computer executable code tangibly embodied on a computer readable storage medium having programming instructions operable to:

  • render at least one service to a user device through a communication session;

    collect information of the communication session; and

    send the information of the communication session to a service provider when a call is setup between the user device and the service provider, the service provider rendering the information of the communication session for viewing by the service provider.

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