Product Tracking and Alert System
0 Assignments
0 Petitions
Accused Products
Abstract
Radio transponder encoded with serial number linked to a vehicle'"'"'s VIN is installed in a vehicle prior to retail sale. When vehicle is brought in for service, the presence of vehicle at the service facility is detected, and checked against a database of recalls, recall repairs completed, state consumer protection Lemon Laws, and service history. This information is stored within a database that can be viewed via the Internet. Electronic alerts can be automatically generated indicating when vehicle is in service and which recall repairs are to be performed, and if Lemon Law limits being approached or exceeded. The system helps ensure that recall repairs are completed and the manufacturer can get involved before consumer remedies are triggered. The system allows lenders to conduct collateral floorchecks remotely and detect irregular business practices, and allows dealers to locate and manage inventory, conduct warranty repairs, and seek warranty reimbursements.
16 Citations
30 Claims
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1. -25. (canceled)
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26. A system comprising:
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an electronic interrogator to sense a presence of a vehicle and an identification number associated therewith; and a computer generating a list of outstanding services using information from the electronic interrogator or from a database of a manufacturer of said vehicle, receiving an input selecting one of the outstanding services in the list being performed on said vehicle, and generating and sending an electronic reimbursement request to the manufacturer of said vehicle for performing said one of the outstanding services. - View Dependent Claims (27, 28, 29, 30)
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Specification