SYSTEMS AND METHODS FOR PROCESSING COUPONS

• US 20120143666A1
• Filed: 11/14/2011
• Published: 06/07/2012
• Est. Priority Date: 11/15/2010
• Status: Abandoned Application

• Current Assignee: Liberty Procurement Co. Inc. (Bed Bath & Beyond, Inc.)
• Original Assignee: Bed Bath & Beyond, Inc.
• Inventors: Carrion, Ramon Anton, Chin, Glenn
• Application Number:
  US13/295,474
• Publication Number:
  US 20120143666A1
• Time in Patent Office: Days
• US Class Current: 705/14.22
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0221 Re-usable coupons
• CPC Class Codes: G06Q 30/0222 During e-commerce, i.e. online transactions
• CPC Class Codes: G06Q 30/0225 Avoiding frauds

Abstract

Systems and methods for tracking and managing the distribution, activation, and redemption of online coupons are provided. In one aspect, the online coupon may be transmitted to one or more users as an electronic mail (“email”) coupon. A user may then act upon the online coupon to view, activate and redeem the incentive offered by the coupon. A user'"'"'s actions in response to the online coupon, such as the viewing actions, activation actions, and redemption actions, may be tracked and managed to reduce the possibility of fraud or misuse, and to identify the efficacy of the incentives offered by the coupon.

Claims

1. A method for processing incentives via an electronic network, the method comprising:

receiving, over the electronic network, confirmation from a user indicating the user'"'"'s acceptance of an incentive transmitted to the user over the electronic network, the incentive including a discount associated with one or more products or services offered by a retailer;

receiving, over the electronic network, a request from the user to purchase at least one of the one or more products or services associated with the discount; and

,

providing, over the electronic network, the user with an option of

     1) applying the incentive towards the purchase of the at least one product or service selected by the user or

     2) saving the incentive for another purchase.

2. The method of claim 1, wherein the confirmation from the user indicating the user'"'"'s acceptance of the incentive includes an electronic address of the user.

3. The method of claim 2, wherein receiving confirmation from the user indicating the user'"'"'s acceptance further comprises activating the incentive in association with the user'"'"'s electronic address based upon determining that the incentive has not expired, been previously accepted in association with the user'"'"'s electronic address, and/or been previously redeemed in association with the user'"'"'s electronic address.

4. The method of claim 1, further comprising providing the user with an option to purchase the selected items using a payment method selected by the user.

5. The method of claim 3, wherein activating the incentive further comprises providing a notification to the electronic address of the user that the incentive has been activated, and inviting the user to redeem the activated incentive over the electronic network.

6. The method of claim 1, wherein the discount is redeemable multiple times towards purchase of the one or more products or services offered by a retailer.

7. The method of claim 1, wherein:

receiving the request from the user to purchase the at least one of the one or more products or services associated with the discount further comprises determining that the discount has already been redeemed a number of times by the user, and the option of

     1) applying the incentive towards the purchase of the at least one product or service selected by the user or

     2) saving the incentive for another purchase is provided based on a determination that the number of times the discount has already been redeemed by the user is less than a maximum number of allowable times the discount can be redeemed by the user.

8. A method for activation and redemption of online coupons, the method comprising:

receiving an indication that an online coupon transmitted to the user over a network has been viewed by the user;

activating, with a processor, the online coupon in response to receiving an activation request over the network, the online coupon being activated in association with an electronic address of the user; and

,

receiving, over the network, a request for purchase of one or more items selected by the user, and providing an option, but not a requirement, to the user to redeem the activated online coupon towards the purchase of one or more eligible items in the one or more items selected for purchase by the user.

9. The method of claim 8, wherein the electronic address of the selected user is an email address of the selected user, and wherein the online coupon is an email coupon transmitted to the email address of the selected user;

10. The method of claim 8, wherein providing the option to the user to redeem the activated online coupon towards the purchase of the one or more eligible items further comprises providing an option to the user to pay for the purchase of the one or more selected items using a payment method preferred by the user.

11. The method of claim 8, wherein the online coupon is associated with an expiration date, and wherein the online coupon is activated in response to receiving the activation request based upon a determination that the online coupon has not expired.

12. The method of claim 8, wherein the online coupon is activated in response to receiving the activation request based upon determining that the online coupon has not been previously activated.

13. The method of claim 8, wherein the online coupon is activated in response to receiving the activation request based upon determining that the online coupon has not been previously redeemed.

14. The method of claim 8, wherein activating the online coupon further comprises receiving an identifier electronic address in the activation request and determining that the identifier electronic address matches the electronic address of the user to whom the online coupon was transmitted.

15. The method of claim 8, wherein the one or more eligible items in the one or more items selected for purchase by the user are determined based on terms and conditions associated with the online coupon.

16. The method of claim 8, further comprising storing user information in a database, the user information including information identifying the electronic address of the user, the online coupon transmitted to the electronic address of the user, and status information, wherein the status information includes whether the user has viewed the online coupon, whether the user has activated the online coupon, and whether the user has redeemed the online coupon.

17. The method of claim 8, wherein:

receiving the request for the purchase of the one or more items selected by the user further comprises determining that the activated online coupon has already been redeemed a number of times by the user, and the option, but not the requirement, is provided to the user to redeem the activated online coupon based on a determination that the number of times the activated online coupon has already been redeemed by the user is less than a maximum number of allowable times the activated online coupon can be redeemed by the user.

18. A computer-readable medium encoded with instructions executable by a processor for processing coupons, the instructions, when executed by a processor, configuring the processor to:

receive confirmation from a user indicating the user'"'"'s acceptance of an coupon transmitted to an electronic address of the user, the coupon including a discount associated with one or more items sold by a retailer;

activate the coupon in association with the electronic address of the user in response to receiving the confirmation, and notify the user at the electronic address that the coupon has been activated;

receive a request from the user to purchase a selected one of the one or more items sold by the retailer in association with the electronic address of the user; and

,

provide the user with a first option to purchase the selected item using a payment method selected by the user and a second option to apply the coupon towards the purchase of the selected item.

19. The computer-readable medium of claim 18, wherein electronic address is an email address associated with the user and the coupon is an email coupon that is transmitted to the email address associated with the user.

20. The computer-readable medium of claim 19, wherein the transmitted email coupon is configured to provide a notification that the user has or is viewing the email coupon, and the instructions further configure the processor to receive the notification in association with the electronic address of the user over the network.

21. The computer-readable medium of claim 18, wherein the electronic address includes a Social Messaging Service (“

SMS”

) address associated with the user.

22. The computer-readable medium of claim 18, wherein the instructions further configure the processor to associate the coupon with an expiration date and activate the coupon based upon a determination that the coupon has not expired.