×

SYSTEM AND METHOD FOR PROACTIVE MANAGEMENT OF AN INFORMATION HANDLING SYSTEM WITH IN-SITU MEASUREMENT OF END USER ACTIONS

  • US 20120144242A1
  • Filed: 12/02/2010
  • Published: 06/07/2012
  • Est. Priority Date: 12/02/2010
  • Status: Active Grant
First Claim
Patent Images

1. An information handling system comprising:

  • a housing;

    processing components disposed in the housing and operable to process information;

    plural input devices interfaced with the processing components, each input device operable to detect one or more end user inputs;

    a monitoring agent disposed in the housing and operable to track one or more predetermined of the end user inputs as one or more dissatisfaction variables, each dissatisfaction variable associated with a corrective action made by an end user input; and

    a reporting agent interfaced with the monitoring agent and operable to report an alert for proactive diagnostics of the information handling system in response to detection of a change over a predetermined time period of the one or more dissatisfaction variables from a predetermined baseline by a predetermined amount.

View all claims
  • 14 Assignments
Timeline View
Assignment View
    ×
    ×