Hierarchical Processing of Tolling Options for Telematics Services

• US 20120150701A1
• Filed: 12/08/2010
• Published: 06/14/2012
• Est. Priority Date: 12/08/2010
• Status: Abandoned Application

• Current Assignee: General Motors LLC (General Motors Company)
• Original Assignee: General Motors LLC (General Motors Company)
• Inventors: Leyerle, James W., Swanson, Steven
• Application Number:
  US12/962,872
• Publication Number:
  US 20120150701A1
• Time in Patent Office: Days
• US Class Current: 705/30
• CPC Class Codes: G06Q 40/12 Accounting

Abstract

The described method and system provide a system and method for efficiently and effectively processing the hierarchical selecting and switching between tolling options associated with a telematics service and tolling a subscriber'"'"'s account accordingly such that the provision of telematics service to a user of the telematics unit is uninterrupted if possible and the optimal tolling option is utilized. Many different types of telematics services exists, and each telematics service may have a corresponding set of tolling options, including various telematics-based (internal) and network-based (external) tolling options, prepaid and postpaid tolling options, as well as other types of tolling options. The disclosed invention allows the telematics service system to select an optimal tolling option and switch between tolling options without interrupting the provision of service based on a hierarchy of tolling options corresponding to the telematics service requested by the user.

Claims

1. A method for processing a hierarchy of tolling options for the provision of a telematics service to a user of a telematics unit, the method comprising:

receiving, at the telematics unit, a request from the user to provide a telematics service to the user;

receiving, at the telematics unit, account information regarding the account of a subscriber to the telematics service;

determining, at the telematics unit, at least one available tolling option based on the account information of the subscriber and based on a hierarchy of tolling options;

selecting, at the telematics unit, a first tolling option from the hierarchy of tolling options; and

providing, at the telematics unit, the requested service based on the selected first tolling option.

2. The method of claim 1, the method further comprising:

retrieving, at the telematics unit, a predetermined hierarchy of tolling options from a call center.

3. The method of claim 2, wherein the predetermined hierarchy of tolling options corresponds to a specific telematics service.

4. The method of claim 1, the method further comprising:

generating, at the telematics unit, a hierarchy of tolling options based on the requested service.

5. The method of claim 4, wherein the generating the hierarchy of tolling options is based on at least one factor from the group consisting of:

whether the tolling options are telematics-based or network-based;

whether the tolling options are prepaid or postpaid;

the type of payment plan associated with the tolling option;

relative expiration dates of the tolling options; and

availability of the tolling option.

6. The method of claim 1, the method further comprising:

determining, at the telematics unit, whether an other tolling option is available;

transitioning, at the telematics unit, from one tolling option to the other tolling option when the current tolling option is no longer viable to maintain provision of the requested service, if the other tolling option is available; and

providing, at the telematics unit, the requested service based on the other tolling option.

7. The method of claim 6, wherein the other tolling option is the next available tolling option with the next highest priority in the hierarchy of tolling options.

8. The method of claim 7, wherein the one tolling option is a telematics-based tolling option and the other tolling option is a network-based tolling option.

9. The method of claim 7, wherein the one tolling option is a prepaid tolling option and the other tolling option is a postpaid tolling option.

10. The method of claim 7, wherein the one tolling option and the other tolling option are subscription minutes with different expiration dates.

11. The method of claim 7, wherein at least one of the one tolling option and the other tolling option is at least one of a free trial unlimited subscription for a set duration and an amount of free trial subscription minutes.

12. The method of claim 7, wherein the said transitioning, at the telematics unit, from one tolling option to the other tolling option further comprises:

communicating, at the telematics unit, to the user that the telematics unit is transitioning from the one tolling option to the other tolling option.

13. The method of claim 12, wherein the said transitioning, at the telematics unit, from one tolling option to the other tolling option further comprises:

providing, at the telematics unit, the user with a choice to complete the transition or not;

terminating, at the telematics unit, the provision of the requested service if the user chooses not to complete the transition.

14. The method of claim 1, the method further comprising:

transmitting, from the telematics unit, updated account information regarding the account of the subscriber after the provision of the requested service is discontinued.

15. A method for processing a hierarchy of tolling options for the provision of a telematics service to a user of a telematics unit, the method comprising:

storing, at a call center, account information regarding the account of a subscriber to the telematics service;

generating, at the call center, a hierarchy of tolling options;

transmitting, at the call center, the account information regarding the subscriber'"'"'s account and the hierarchy of tolling options to the telematics unit.

16. The method of claim 15, wherein the predetermined hierarchy of tolling options corresponds to a specific telematics service.

17. The method of claim 16, wherein the generating the hierarchy of tolling options is based on at least one factor from the group consisting of:

whether the tolling options are telematics-based or network-based;

whether the tolling options are prepaid or postpaid;

the type of payment plan associated with the tolling option;

relative expiration dates of the tolling options; and

availability of the tolling option.

18. The method of claim 15, the method further comprising:

receiving, at the call center, updated account information from the telematics unit regarding the account of the subscriber after the provision of the requested service is discontinued.

19. A system for processing a hierarchy of tolling options for the provision of a telematics service, the system comprising:

a vehicle equipped with a telematics unit; and

the telematics unit, adapted to send and receive information to and from a call center and a network service provider, to select between available tolling options based on a hierarchy of tolling options, to process telematics-based tolling, and to provide telematics services to a user of the telematics unit.

20. The system of claim 19, the system wherein the call center is adapted to store information regarding a subscriber'"'"'s account and to send and receive information to and from a telematics unit, and the network service provider is adapted to send and receive information to and from a telematics unit, to process network-based tolling, and to provide telematics service through the telematics unit.