Authentication of Service Requests Initiated From a Social Networking Site
First Claim
1. A computerized method for authenticating user service requests from a social networking site, comprising:
- monitoring, at a server, data representing messages posted at a social networking server;
storing, by the server, data representing a selected message and an originator of the selected message;
transmitting, from the server, data representing a reply to the originator of the selected message for posting at the social networking server, the reply including data that causes transmission of a service request to the server when actuated;
receiving, at the server, data representing the service request and a sender of the service request;
retrieving, by the server, data representing a user profile of the sender of the service request from the social networking server;
comparing, by the server, one or more attributes of the user profile of the sender against one or more attributes of the stored data representing the originator of the selected message in order to verify the one or more attributes of the user profile; and
processing, by the server, the service request from the sender if the one or more attributes of the user profile of the sender match the one or more attributes of the stored data representing the originator of the selected message.
3 Assignments
0 Petitions
Accused Products
Abstract
Described are computer-based methods and apparatuses, including computer program products, for authenticating user service requests from a social networking site. Data representing a selected message and an originator of the selected message is stored. Data representing a reply to the originator of the selected message is transmitted for posting at the social networking server, the reply including data that causes transmission of a service request to the server when actuated. Data representing the service request and a sender of the service request is received. Data representing a user profile of the sender of the service request is retrieved from the social networking server. One or more attributes of the user profile of the sender are compared against one or more attributes of the stored data representing the originator of the selected message in order to verify the one or more attributes of the user profile.
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Citations
15 Claims
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1. A computerized method for authenticating user service requests from a social networking site, comprising:
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monitoring, at a server, data representing messages posted at a social networking server; storing, by the server, data representing a selected message and an originator of the selected message; transmitting, from the server, data representing a reply to the originator of the selected message for posting at the social networking server, the reply including data that causes transmission of a service request to the server when actuated; receiving, at the server, data representing the service request and a sender of the service request; retrieving, by the server, data representing a user profile of the sender of the service request from the social networking server; comparing, by the server, one or more attributes of the user profile of the sender against one or more attributes of the stored data representing the originator of the selected message in order to verify the one or more attributes of the user profile; and processing, by the server, the service request from the sender if the one or more attributes of the user profile of the sender match the one or more attributes of the stored data representing the originator of the selected message. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A computer program product, tangibly embodied in a non-transitory computer readable medium, the computer program product including instructions being configured to cause a data processing apparatus to:
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monitor data representing messages posted at a social networking server; store data representing a selected message and an originator of the selected message; transmit data representing a reply to the originator of the selected message for posting at the social networking server, the reply including data that causes transmission of a service request to the server when actuated; receive data representing the service request and a sender of the service request; retrieve data representing a user profile of the sender of the service request from the social networking server; compare one or more attributes of the user profile of the sender against one or more attributes of the stored data representing the originator of the selected message in order to verify the one or more attributes of the user profile; and process the service request from the sender if the one or more attributes of the user profile of the sender match the one or more attributes of the stored data representing the originator of the selected message.
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13. An apparatus for authenticating user service requests from a social networking site, comprising:
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a database configured to store data representing a selected message and an originator of the selected message; and a server in communication with the database with a processor and memory configured to; monitor data representing messages posted at a social networking server; transmit data representing a reply to the originator of the selected message for posting at the social networking server, the reply including data that causes transmission of a service request to the server when actuated; receive data representing the service request and a sender of the service request; retrieve data representing a user profile of the sender of the service request from the social networking server; compare one or more attributes of the user profile of the sender against one or more attributes of the stored data representing the originator of the selected message in order to verify the one or more attributes of the user profile; and process the service request from the sender if the one or more attributes of the user profile of the sender match the one or more attributes of the stored data representing the originator of the selected message. - View Dependent Claims (14, 15)
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Specification