CALL MANAGEMENT SYSTEM
First Claim
1. A method performed by a user device, the method comprising:
- detecting, by the user device, an incoming call;
determining, by the user device, whether the incoming call is associated with a very important person contact;
directing, by the user device, the incoming call to a voicemail system, when the incoming call is not associated with a very important person contact; and
providing, by the user device and when the incoming call is associated with the very important person contact, an instant response message to a device associated with the incoming call without answering the incoming call.
1 Assignment
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Accused Products
Abstract
A method, performed by a user device, may include detecting an incoming call; determining whether the incoming call is associated with a very important person contact; directing the incoming call to a voicemail system, when the incoming call is not associated with a very important person contact; and providing, when the incoming call is associated with the very important person contact, an instant response message to a device associated with the incoming call without answering the incoming call. The method may further include providing reminder, including a ranked callback list of missed calls, to the user at particular intervals.
34 Citations
20 Claims
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1. A method performed by a user device, the method comprising:
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detecting, by the user device, an incoming call; determining, by the user device, whether the incoming call is associated with a very important person contact; directing, by the user device, the incoming call to a voicemail system, when the incoming call is not associated with a very important person contact; and providing, by the user device and when the incoming call is associated with the very important person contact, an instant response message to a device associated with the incoming call without answering the incoming call. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A server device comprising:
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a memory to store instructions; and a processor to execute the instructions to; detect an incoming call intended for a user device, where the user device differs from the server device; determine whether the incoming call is associated with a contact, of a plurality of contacts associated with the user device, that has been identified as a very important person contact; direct the incoming call to a voicemail system, when the incoming call is not associated with a very important person contact; and provide an instant response message to a device associated with the incoming call without sending the incoming call to the user device, when the incoming call is associated with the very important person contact. - View Dependent Claims (13, 14, 15, 16, 17)
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18. A computer-readable medium storing instructions, the computer-readable medium comprising:
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one or more instructions which when executed by one or more devices, cause the one or more devices to detect an incoming call intended for a user device; one or more instructions which when executed by the one or more devices, cause the one or more devices to determine whether the incoming call is associated with a contact included in a particular set of contacts; one or more instructions which when executed by the one or more devices, cause the one or more devices to direct the incoming call to a voicemail system, when the incoming call is not associated with a contact included in the particular set of contacts; one or more instructions which when executed by the one or more devices, cause the one or more devices to provide an instant response message to a device associated with the incoming call, without a user associated with the user device answering the incoming call, when the incoming call is associated with a contact included in the particular set of contacts; one or more instructions which when executed by the one or more devices, cause the one or more devices to generate a callback score for the incoming call; one or more instructions which when executed by the one or more devices, cause the one or more devices to place information regarding the incoming call on a ranked callback list, where the incoming call is positioned in the ranked callback list based on the generated callback score, and where the ranked callback list includes a ranked list of missed calls associated with the user device; and one or more instructions which when executed by the one or more devices, cause the one or more devices to provide a reminder to a user at particular intervals, where the reminder includes information regarding a call in the ranked callback list. - View Dependent Claims (19, 20)
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Specification