METHOD AND APPARATUS FOR EXPLOITING HUMAN FEEDBACK IN AN INTELLIGENT AUTOMATED ASSISTANT
First Claim
1. A method for conducting an interaction with a human user, the method comprising:
- inferring an intent from data entered by the human user;
formulating a response in accordance with the intent;
receiving feedback from a human advisor in response to at least one of the inferring and the formulating, wherein the human advisor is a person other than the human user; and
adapting at least one model used in at least one of the inferring and the formulating, wherein the adapting is based on the feedback.
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Abstract
The present invention relates to a method and apparatus for exploiting human feedback in an intelligent automated assistant. One embodiment of a method for conducting an interaction with a human user includes inferring an intent from data entered by the human user, formulating a response in accordance with the intent, receiving feedback from a human advisor in response to at least one of the inferring and the formulating, wherein the human advisor is a person other than the human user, and adapting at least one model used in at least one of the inferring and the formulating, wherein the adapting is based on the feedback.
401 Citations
20 Claims
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1. A method for conducting an interaction with a human user, the method comprising:
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inferring an intent from data entered by the human user; formulating a response in accordance with the intent; receiving feedback from a human advisor in response to at least one of the inferring and the formulating, wherein the human advisor is a person other than the human user; and adapting at least one model used in at least one of the inferring and the formulating, wherein the adapting is based on the feedback. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. A non-transitory computer readable medium containing an executable program for conducting an interaction with a human user, where the program performs steps comprising:
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inferring an intent from data entered by the human user; formulating a response in accordance with the intent; receiving feedback from a human advisor in response to at least one of the inferring and the formulating, wherein the human advisor is a person other than the human user; and adapting at least one model used in at least one of the inferring and the formulating, wherein the adapting is based on the feedback.
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20. A system for conducting an interaction with a human user, the system comprising:
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an intent understanding module for inferring an intent from data entered by the human user; an output selection module for formulating a response in accordance with the intent; an input device for receiving feedback from a human advisor in response to at least one of the inferring and the formulating, wherein the human advisor is a person other than the human user ry; and an intervention feedback module for adapting at least one model used in at least one of the inferring and the formulating, wherein the adapting is based on the feedback
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Specification