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System & Method For Analyzing & Predicting Behavior Of An Organization & Personnel

  • US 20120191502A1
  • Filed: 01/20/2012
  • Published: 07/26/2012
  • Est. Priority Date: 01/20/2011
  • Status: Abandoned Application
First Claim
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1. A method of indirectly analyzing and predicting behavior of a target organization with a computing system, which target organization processes input submissions from third parties using a staff of human personnel in accordance with a first rule set to generate output events, the method comprising:

  • causing the computing system to access a publicly accessible database of event records derived from the output events of the target organization, and which event records identify at least an event type and event date associated with processing by the target organization of the submission;

    processing the event records to identify a historical event behavior of the target organization, including a timing performance parameter and a resolution parameter associated with the events;

    generating a target prediction of additional events to be generated by the target organization using said timing performance parameter and said resolution parameter.

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