RECOMMENDATIONS BASED ON REAL-TIME USAGE INFORMATION
First Claim
Patent Images
1. A method comprising:
- receiving a request for a service or an application from a user device associated with a customer;
determining a type of service or a type of application;
providing the service or the application;
performing real-time tracking of the customer'"'"'s usage of the service or the application based on the type of service or the type of application;
generating one or more recommendations pertaining to the service or the application based on the real-time tracking; and
sending the one or more recommendations to the customer via the user device.
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Abstract
A method including receiving a request for a service or an application from a user device associated with a customer; determining a type of service or a type of application; providing the service or the application; performing real-time tracking of the customer'"'"'s usage of the service or the application based on the type of service or the type of application; generating one or more recommendations pertaining to the service or the application based on the real-time tracking; and sending the one or more recommendations to the customer via the user device.
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Citations
20 Claims
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1. A method comprising:
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receiving a request for a service or an application from a user device associated with a customer; determining a type of service or a type of application; providing the service or the application; performing real-time tracking of the customer'"'"'s usage of the service or the application based on the type of service or the type of application; generating one or more recommendations pertaining to the service or the application based on the real-time tracking; and sending the one or more recommendations to the customer via the user device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. One or more network devices comprising logic to:
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receive a request for a service or an application from a user device associated with a customer; provide the service or the application; perform real-time tracking of the customer'"'"'s usage of the service or the application; generate one or more recommendations based on the real-time tracking, wherein the one or more recommendations includes one or more recommendations pertaining to at least one of an available service plan or options for controlling a current service plan; and send the one or more recommendations to the customer via the user device. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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17. One or more computer-readable mediums comprising executable instructions for execution by at least one processing system, the instructions causing the at least one processing system to:
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receive a customer'"'"'s request for a service or an application; provide the service or the application; perform real-time tracking of the customer'"'"'s usage of the service or the application; generate one or more recommendations pertaining to the service or the application based on the real-time tracking; and send the one or more recommendations to the customer via a user device associated with the customer. - View Dependent Claims (18, 19, 20)
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Specification