SENTIMENT ANALYSIS
First Claim
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1. A method for analyzing received data, comprising the steps of:
- using at least one processor to perform;
receiving data from multiple data sources, wherein at least one of the data sources is an active audio or video communication;
analyzing the received data by extracting instances of a keyword from the received data and analyzing contextual data near the keywords;
gauging sentiment about the extracted keyword based on the contextual data;
aggregating the derived sentiment data from the multiple data sources; and
presenting an aggregated view to the user of the derived sentiment data.
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Abstract
Data is received from multiple data sources. At least one of the data sources is an active audio or video communication. The received data is analyzed by extracting instances of a keyword from the received data and analyzing contextual data near the keyword. Sentiment about the extracted keyword is gauged based on the contextual data. The derived sentiment data from the multiple data sources is aggregated, and an aggregated view of the derived sentiment data is presented.
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Citations
21 Claims
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1. A method for analyzing received data, comprising the steps of:
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using at least one processor to perform; receiving data from multiple data sources, wherein at least one of the data sources is an active audio or video communication; analyzing the received data by extracting instances of a keyword from the received data and analyzing contextual data near the keywords; gauging sentiment about the extracted keyword based on the contextual data; aggregating the derived sentiment data from the multiple data sources; and presenting an aggregated view to the user of the derived sentiment data. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A system for displaying a user interface, the system comprising at least one processor, wherein the processor is configured to:
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receive data from multiple data sources, wherein at least one of the data sources is an active audio or video communication; analyze the received data by extracting instances of a keyword from the received data and analyzing contextual data near the keywords; gauge sentiment about the extracted keyword based on the contextual data; aggregate the derived sentiment data from the data sources; and present an aggregated view to the user of the derived sentiment data. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
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21. A non-transitory computer-readable medium having stored thereon sequences of instructions, the sequences of instructions including instructions, which, when executed by a processor, cause the processor to perform:
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receiving data from multiple data sources, wherein at least one of the data sources is an active audio or video communication; analyzing the received data by extracting instances of a keyword from the received data and analyzing contextual data near the keywords; gauging sentiment about the extracted keyword based on the contextual data; aggregating the derived sentiment data from the multiple data sources; and presenting an aggregated view of the derived sentiment data.
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Specification