METHOD AND SYSTEM FOR ENHANCED ONLINE SEARCHING
First Claim
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1. A method for enhancing online searching by a user making use of a computing device, comprising the steps of:
- providing to the user'"'"'s computing device a software button originating remote from his computing device which is constructed based upon the user'"'"'s search subject matter, the software button being associated with a second device in use by an adviser on the subject matter, the button being actuable by the user; and
upon actuation of the software button by the user, downloading an executable agent to his computing device, effective to establish a connection between the user'"'"'s computing device and the second device.
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Abstract
A user performing a search on a computing device, for example with a browser application, is provided with one or more software buttons on the display of the device. The buttons are created based on the subject matter of his search. As the user searches, his queries are stored. Should the user actuate a software button, real time communication, for example a telephone call, is established with an adviser, who receives a copy of the user'"'"'s search queries on his computing device.
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Citations
18 Claims
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1. A method for enhancing online searching by a user making use of a computing device, comprising the steps of:
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providing to the user'"'"'s computing device a software button originating remote from his computing device which is constructed based upon the user'"'"'s search subject matter, the software button being associated with a second device in use by an adviser on the subject matter, the button being actuable by the user; and upon actuation of the software button by the user, downloading an executable agent to his computing device, effective to establish a connection between the user'"'"'s computing device and the second device. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A system for enhancing online searching by a user making use of a computing device, comprising:
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a generator of an executable agent constituted to establish a communication connection between the user'"'"'s computing device and a second device determined from the subject matter of the user'"'"'s search; and a software button which is associated with the second device, is available to the user'"'"'s computing device, is actuable by the user of the second device, and is constructed so that it causes the executable agent to be downloaded from the generator to the calling computing device. - View Dependent Claims (8, 9, 10, 11, 12, 13)
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14. A method of responding to a search by a user, the method comprising:
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returning content located by the search, based upon search terms contained therein, and returning an actuatable software button associated with each of plural items of returned content; upon actuation of at least one of said software buttons, transmitting said search terms to a contacted party, and establishing contact between said user and said contacted party. - View Dependent Claims (15, 16, 17, 18)
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Specification