REAL TIME NOTIFICATION OF ACTIVITIES THAT OCCUR IN A WEB-BASED COLLABORATION ENVIRONMENT

• US 20120192086A1
• Filed: 06/03/2011
• Published: 07/26/2012
• Est. Priority Date: 01/20/2011
• Status: Active Grant

• Current Assignee: Box Incorporated
• Original Assignee: Box Incorporated
• Inventors: Ghods, Sam, Goldberg, Arnold, Jourda, Florian, Lee, David T., Mand, Arshdeep
• Granted Patent: US 10,554,426 B2
• Time in Patent Office: Days
• US Class Current: 715/753
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04L 12/1813 for computer conferences, e.g. chat rooms instant messaging H04L51/04; protocols for multimedia communication H04L65/1101; arrangements for multi-party communication H04L65/403; telephonic conference arrangements H04M3/56; television conference systems H04N7/15
• CPC Class Codes: H04L 12/1859 adapted to provide push services, e.g. data channels
• CPC Class Codes: H04L 63/02 for separating internal from external traffic, e.g. firewalls
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04L 67/55 Push-based network services

Abstract

Systems and methods of real time notification of activities that occur in a web-based collaboration environment are disclosed. In one aspect, embodiments of the present disclosure include a method, which may be implemented on a system, for selecting a recipient of a notification an activity according to criteria determined based on a workspace in which the activity was performed in the online collaboration platform and/or sending the notification of the activity to the recipient such that the recipient is notified in real time or near real time to when the activity occurred.

Claims

1. A method of notification of activities that occur in an online collaboration platform, the method comprising:

selecting a recipient of a notification of an activity according to criteria determined based on a workspace in which the activity was performed in the online collaboration platform;

sending the notification of the activity to the recipient such that the recipient is notified in real time or near real time as when the activity occurred.

2. The method of claim 1, wherein, the recipient is selected by a web server hosting the online collaboration platform;

wherein, the notification is sent by another server which implements push technology.

3. The method of claim 2, wherein, the push technology is implemented using long polls.

4. The method of claim 2, wherein, the push technology is implemented using HTTP streaming.

5. The method of claim 1, wherein, the workspace is associated with an enterprise and the criteria specifies that the recipient that is selected is an employee of the enterprise.

6. The method of claim 1, wherein, the criteria includes affiliation with the workspace, including, one or more of, member, invited collaborator and collaborator in the workspace.

7. The method of claim 1, wherein, the criteria is determined based on permissions configured for the workspace.

8. The method of claim 7, wherein, the permissions for the workspace are configured by a creator or administrative user of the workspace.

9. The method of claim 1, wherein, the criteria is determined based on permissions associated with a work item on which the activity was performed in relation to in the workspace.

10. The method of claim 9, wherein, the permissions associated with the work item are set by, a creator of the work item or an administrative user of the work space.

11. The method of claim 9, wherein, the workspace includes multiple work items wherein each of the multiple work items have individually configurable permissions.

12. The method of claim 1, further comprising, presenting the notification via a user interface to the online collaboration platform.

13. The method of claim 12, wherein, the notification is presented in the user interface when the recipient is accessing the workspace.

14. The method of claim 12, wherein, the notification is presented in the user interface when the recipient is accessing a different workspace.

15. The method of claim 12, wherein, the notification is presented in the user interface among other notifications in an order based on a rule;

wherein the rule is configurable by the recipient.

16. The method of claim 12, wherein, the notification is presented in the user interface among other notifications in an order based on a rule;

wherein the rule specifies preferences for notifications of activities based on one or more of, a type of activity and a user related to the activity.

17. The method of claim 12, wherein, the notification is presented in the user interface among other notifications based on chronological order.

18. The method of claim 12, wherein, the notification is presented in the user interface among other notifications based on relevance to the recipient.

19. The method of claim 18, wherein, the relevance to the recipient includes one or more of, contextual and temporal parameters.

20. The method of claim 19, wherein, the contextual parameters provide metrics indicating the recipient'"'"'s current activity in the online collaboration platform.

21. The method of claim 19, wherein, the temporal parameters provide metrics indicating the recipient'"'"'s activities in the online collaboration platform over a period of time.

22. The method of claim 19, wherein, the temporal parameters indicate a frequency with which the recipient has accessed a work item with which the activity relates to.

23. The method of claim 19, wherein, the temporal parameters indicate a frequency with which the recipient has accessed the work space in which the activity was performed.

24. A method of real time notification of activities that occur in a web-based collaboration environment, the method, comprising:

detecting an activity performed by a user in a workspace in the web-based collaboration environment;

providing a notification of the activity performed by the user to another user in the web-based collaboration environment such the notification is accessible by the other user in real time or near real time to when the activity was performed by the user, the other user meeting a criteria.

25. The method of claim 24, wherein, the notification is depicted through a web-browser used by the other user to access the web-based collaboration environment.

26. The method of claim 24,

wherein, the notification is provided to the other user if the other user is online in the web-based collaboration environment.

27. The method of claim 24, wherein, the notification is sent to the other user via email.

28. The method of claim 24, wherein, the notification is sent to the other user via SMS.

29. The method of claim 24, wherein, the notification is sent to the other user via an RSS feed.

30. The method of claim 24, wherein, the web-based collaboration platform is deployed in an enterprise setting;

wherein, the criteria specifies that the other user be an employee of the enterprise in which the web-based collaboration environment is deployed.

31. The method of claim 24, wherein, the activity includes one or more of, adding, deleting, or modifying collaborators in the work space.

32. The method of claim 24, wherein, the activity includes one or more of, adding, deleting, or modifying a work item in the work space.

33. The method of claim 24, wherein, the activity includes creating a discussion topic in the work space.

34. The method of claim 24, wherein, the activity is performed in relation to a discussion topic in the work space.

35. The method of claim 24, wherein, the activity includes, one or more of, adding a response to a discussion topic, deleting a response, or editing a response in the work space.

36. The method of claim 24, wherein, the activity is performed on a work item in the work space by the user.

37. The method of claim 36, wherein, the activity includes, one or more of, a download or upload of the work item.

38. The method of claim 36, wherein, the activity includes, one or more of, deletion of editing of the work item.

39. The method of claim 36, wherein, the activity includes, one or more of, identifying, selecting, adding, deleting, and modifying a tag in the work item.

40. The method of claim 36, wherein, the activity includes, one or more of, preview of the work item or comment of the work item.

41. The method of claim 36, wherein, the activity includes, one or more of, setting or changing permissions of the work item.

42. The method of claim 24, wherein, the activity includes, one or more of, sharing a work item.

43. The method of claim 42, wherein, the sharing of the work item includes, emailing a link to the work item.

44. The method of claim 42, wherein, the sharing of the work item includes, embedding a link to the work item on another website.

45. A method of real time notification of activities that occur in a web-based collaboration environment, the method, comprising:

detecting a triggering activity in the web-based collaboration environment;

providing a notification of the triggering activity to a user in the web-based collaboration environment such that the notification is accessible by the user in real time or near real time to when the triggering activity occurred;

presenting the notification in a feed stream among other notifications through a user interface to the web-based collaboration environment according to relevancy of the triggering activity to the user determined based on current or recent activity of the user in the web-based collaboration environment.

46. The method of claim 45, wherein, the web-based collaboration environment is used in an enterprise setting.

47. The method of claim 45, wherein, the current or recent activity of the user includes actions on a same work item with which the triggering activity the user is being notified of relates to.

48. The method of claim 45, wherein, the current or recent activity of the user includes dialogues or comments regarding a same work item with which the triggering activity the user is being notified of relates to.

50. The system of claim 48, wherein, the notification is presented in a feed stream among other notifications through a user interface on the user device according to relevancy to the user determined based on current or recent activity of the user in the web-based collaboration environment.

49. A system for notifying a recipient of activities that occur in an online collaboration platform in real time, the method, comprising:

a host server hosting a collaboration platform and which detects an activity performed in a workspace via the collaboration platform;

wherein the host server selects the recipient of a notification of an activity according to criteria determined based on permissions defined for the workspace in which the activity was performed;

wherein, the host server sends a notification server an identification of the recipient to be notified and indicator of the activity to notify the recipient of;

wherein, the notification server sends the notification of the activity to the recipient at a user device such that the recipient is notified in real time or near real time to when the activity occurred.

51. A system for of real time notification of activities that occur in a web-based collaboration environment, the system, comprising:

means for, detecting an activity performed by a user in a workspace in the web-based collaboration environment;

means for, providing a notification of the activity performed by the user to another user in the web-based collaboration environment such the notification is accessible by the other user in real time or near real time to when the activity was performed by the user, the other user meeting a criteria;

means for, depicting the notification through a web-browser used by the other user to access the web-based collaboration environment.