System and Method for Processing a Voicemail

• US 20120202461A1
• Filed: 04/12/2012
• Published: 08/09/2012
• Est. Priority Date: 06/15/2006
• Status: Active Grant

• Current Assignee: Stripe, Inc.
• Original Assignee: Empire IP LLC
• Inventors: Salmon, Timothy
• Granted Patent: US 8,914,003 B2
• Time in Patent Office: Days
• US Class Current: 455/410
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: H04M 1/72433 for voice messaging, e.g. dictaphones for answering incoming calls H04M1/64
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 2203/4536 Voicemail combined with text-based messaging
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/53333 Message receiving aspects
• CPC Class Codes: H04M 3/53366 Message disposing or creating aspects
• CPC Class Codes: H04M 7/0054 where the data service is an electronic mail service
• CPC Class Codes: H04W 4/14 Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]

Abstract

Described is a system and method for processing a voice mail. The method comprises receiving a voice mail, converting the voice mail into a text message using a predefined speech-to-text conversion algorithm and transmitting the text message to a wireless computing device.

Claims

1. A method, comprising:

receiving a voice mail;

converting the voice mail into a text message using a predefined speech-to-text conversion algorithm; and

transmitting the text message to a wireless computing device.

2. The method according to claim 1, further comprising:

upon receipt of the voice mail, transmitting a notification message to the wireless computing device indicating receipt of the voice mail.

3. The method according to claim 2, wherein the notification message includes a conversion portion querying whether to convert the voice mail into the text message.

4. The method according to claim 2, wherein the notification message includes an authentication code prompt requiring a user to enter an authentication code.

5. The method according to claim 2, wherein the notification message includes description data corresponding to the voice mail, the description data including at least one of a source identifier of the voice mail, a time stamp for the voice mail, a size of the voice mail and a length of the voice mail.

6. The method according to claim 4, further comprising:

receiving a response message including the authentication code; and

converting the voice mail into the text message as a function of a comparison of the authentication code and a stored code associated with a voice mail box in which the voice mail is stored.

7. The method according to claim 6, wherein the stored code is one of a voice mail authentication code and a speech-to-text conversion code different from the voice mail authentication code.

8. The method according to claim 1, wherein the text message is delivered to the wireless computing device using a Short Message Service (SMS).

9. The method according to claim 1, further comprising:

generating an email from the text message; and

delivering the email to an email address associated with a voice mailbox in which the voice mail is stored.

10. The method according to claim 1, further comprising:

translating one of the voice mail and the text message from a first language to a second language prior to the delivering step.

11. The method according to claim 1, wherein the wireless computing device is one of a mobile phone, a PDA, a laptop, a tablet computer, a handheld computer, a digital media player and a portable gaming device.

12. The method according to claim 1, further comprising:

when a payload of the text message exceeds a predetermined payload limit, dividing the test message into a plurality of segmented text messages; and

delivering the segmented text messages to the wireless computing device.

13. A method, comprising:

receiving a notification message indicating a voice mail has been received by a voice mail system of a wireless communication network, the notification message including a conversion portion querying whether to convert the voice mail into the text message;

transmitting a response message indicating that the voice mail should be converted into a text message; and

receiving the text message.

14. The method according to claim 13, further comprising:

displaying a prompt for an authentication code.

15. The method according to claim 14, wherein the response message includes the authentication code.

16. The method according to claim 13, wherein the notification message includes description data corresponding to the voice mail, the description data including at least one of a source identifier of the voice mail, a time stamp for the voice mail, a size of the voice mail and a length of the voice mail.

17. The method according to claim 13, wherein the response message is a text message transmitted using a Short Message Service (SMS).

18. The method according to claim 13, further comprising:

receiving a summary message including descriptions of one or more stored voice mails.

19. The method according to claim 19, further comprising:

transmitting a summary response message indicating that at least one selected voice mail from the stored voice mails should be converted into at least one text message; and

receiving the at least one text message.

20. A method, comprising:

storing a voice mail in a voice mailbox associated with a wireless computing device;

transmitting a notification message to the wireless computing device indicating that the voice mail has been stored, the notification message including a conversion portion querying whether to convert the voice mail into a text message, an authentication prompt for receiving an authentication code and description data including at least one of a source identifier of the voice mail, a time stamp for the voice mail, a size of the voice mail and a length of the voice mail;

receiving a response message from the wireless computing device including the authentication code;

comparing the authentication code to a stored code associated with the voice mailbox;

converting the voice mail into the text message using a predetermined speech-to-text conversion algorithm; and

transmitting the text message to the wireless computing device.