Indicator of Satisfaction

• US 20120208165A1
• Filed: 10/21/2010
• Published: 08/16/2012
• Est. Priority Date: 10/22/2009
• Status: Abandoned Application

• Current Assignee: HappyOrNot Oy
• Original Assignee: HappyOrNot Oy
• Inventors: Levaniemi, Ville, Väänänen, Heikki
• Application Number:
  US13/502,668
• Publication Number:
  US 20120208165A1
• Time in Patent Office: Days
• US Class Current: 434/350
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

The invention relates to a method for measuring personal satisfaction by means of a device for giving feedback, which comprises an internal power source and at least two selector switches for giving feedback, indicating the type of the feedback, a memory for storing feedback data, and a data transmission module for transmitting the feedback data. The method comprises: presenting the subject for the feedback, receiving feedback from at least one person giving feedback, on the basis of the selection of a selector switch, storing the data on the feedback in the memory of the device for giving feedback, and transmitting the feedback data at a predetermined time from the device for giving feedback to a server in a wireless manner. The invention also relates to a device for giving feedback and a data processing system to be used in the method.

Claims

1. A method for measuring personal satisfaction by means of a device for giving feedback, the device for giving feedback comprising an internal power source and at least two selector switches for giving feedback, which are marked to indicate the type of the feedback, a memory for storing the feedback data, and a data transmission module for transmitting the feedback data, the method comprising:

defining a time based on received information for the device for giving feedback to transmit the feedback data which is stored in the memory;

presenting the subject for feedback;

receiving feedback from at least one person giving feedback, on the basis of the selection of a selector switch;

storing the data on the feedback in the memory of the device for giving feedback;

transmitting the feedback data stored in the memory at said defined time from the device for giving feedback to a server by means of the data transmission module in a wireless manner.

2. The method according to claim 1, wherein the method further comprises receiving control data from the server by means of the data transmission module in a wireless manner.

3. The method according to claim 1, wherein the data transmission module is active only when transmitting the feedback data or receiving control data.

4. The method according to claim 1, wherein the feedback data is transmitted in the form of a text message and the feedback data comprises information about the numbers of selections of each selector switch, as well as the time stamps of the selections.

5. The method according to claim 1, wherein a report on the feedback data transmitted by the device for giving feedback is formed in the server and the server is transmitted to the subscriber of the feedback.

6. The method according to claim 1, wherein a report on the feedback data transmitted by the device for giving feedback is formed in a server and the report is provided to be readable via a web user interface.

7. A device for giving feedback, for collecting feedback, the device for giving feedback comprising an internal power source, at least two selector switches for giving feedback, marked to indicate the type of feedback, a memory for storing the feedback data, and a data transmission module, wherein a time for transmitting the feedback data stored in the memory is defined on a basis of received information for the device for giving feedback and wherein the data transmission module is arranged to transmit the feedback data stored in the memory in a wireless manner at said defined time from the device for giving feedback to a server.

8. The device for giving feedback according to claim 7, the device for giving feedback being arranged to receive control data which comprises configuration data for the device for giving feedback, or an acknowledgement of receipt of feedback data.

9. The device for giving feedback according to claim 7, the device for giving feedback being arranged to transmit the feedback data and to receive control data in the form of a text message.

10. The device for giving feedback according to claim 7, wherein the data transmission module is arranged to be active only when transmitting the feedback data or receiving control data.

11. The device for giving feedback according to claim 7, wherein the feedback data comprises information about the numbers of selections of each selector switch as well as the time stamps of the selections.

12. A data processing system for processing personal satisfaction data, the data processing system comprising:

means for presenting a question for feedback;

at least one wireless device for giving feedback, the device for giving feedback comprising at least two selector switches for giving feedback, marked to indicate the quality of feedback, a memory for storing the feedback data, and a data transmission module, wherein a time for transmitting the feedback data stored in the memory is defined on a basis of received information for the device for giving feedback and wherein the data transmission module is arranged to transmit the feedback data stored in the memory in a wireless manner at said defined time from the device for giving feedback to a server, as well as to receive control data; and

a server comprising a data transmission module arranged to receive feedback data from at least one device for giving feedback as well as to transmit control data to at least one device for giving feedback data, and software arranged to monitor the feedback data and to produce a report on the basis of the feedback data.

13. The data processing system according to claim 12, wherein the data transmission module is active only when transmitting the feedback data or receiving control data.

14. The data processing system according to claim 12, wherein the device for giving feedback is arranged to transmit the feedback data and to receive control data in the form of a text message.

15. The data processing system according to claim 12, wherein the server is arranged to process the feedback data to detect deviations in the feedback data compared with reference values set for the feedback data.

16. The data processing system according to claim 15, wherein the server is arranged to give an alarm to the service provider and/or to transmit control data to the device for giving feedback, to correct a deviation by means of its data transmission module, if the server detects at least one deviation in the feedback data compared with reference values set for the feedback data.