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Method and Apparatus for Improved Customer Direct On-Line Reservation of Rental Vehicles

  • US 20120209637A1
  • Filed: 01/30/2012
  • Published: 08/16/2012
  • Est. Priority Date: 06/14/2002
  • Status: Abandoned Application
First Claim
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1. A method of facilitating a user'"'"'s booking of a rental vehicle reservation via a user computer that is in communication with the reservation booking computer system over a network, the method comprising:

  • providing a customer profile associated with a user for use by the user to expedite the user'"'"'s booking of a rental vehicle reservation with the reservation booking computer system, the customer profile comprising data representative of a plurality of favorite branch locations for the user; and

    accessing the customer profile following a request from the user to initiate a rental vehicle reservation booking process through the computer system;

    in response to the accessing step, providing the user with the plurality of favorite branch locations as selectable options for picking up a rental vehicle in accordance with a rental vehicle reservation;

    receiving a selection from the user of one of the favorite branch locations; and

    creating a rental vehicle reservation having the selected favorite branch location as the pickup location for the rental vehicle reservation; and

    wherein the method steps are performed by a processor.

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