SYSTEMS AND METHODS FOR AUTOMATICALLY PROVIDING RELEVANT OFFERS TO CUSTOMERS

• US 20120215614A1
• Filed: 02/17/2011
• Published: 08/23/2012
• Est. Priority Date: 02/17/2011
• Status: Abandoned Application

• Current Assignee: Liberty Peak Ventures, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: American Express Travel Related Services Company, Inc. (American Express Company)
• Inventors: Leonard, John, Hochstatter, Thomas, McKinzie, Christopher
• Application Number:
  US13/029,760
• Publication Number:
  US 20120215614A1
• Time in Patent Office: Days
• US Class Current: 705/14.27
• CPC Class Codes: G06Q 30/0207 Discounts or incentives, e.g. coupons or rebates

Abstract

Disclosed is a method including determining, by a computer based system for managing a rewards program, an assignment for transaction account data associated with a first transaction account. Thereafter, the first transaction account is assigned to a first population of a plurality of populations based on the transaction account data. Thereafter, an offer comprising an offer criteria is received from an offeror. Thereafter, the offer criteria is analyzed to identify a subset of the plurality of populations. The subset comprises the first population. Thereafter, the offer is communicated to the subset of the population.

Claims

1. A computer based method, comprising:

determining, by a computer based system for managing a rewards program, an assignment for transaction account data associated with a first transaction account;

assigning, by the computer based system, the first transaction account to a first population of a plurality of populations based on the transaction account data;

receiving, by the computer based system and from an offeror, an offer comprising offer criteria;

analyzing, by the computer based system, the offer criteria to identify a subset of the plurality of populations, wherein the subset comprises the first population; and

communicating, by the computer based system, the offer to the subset.

2. The method of claim 1, further comprising receiving, from a user associated with the first transaction account, an acceptance of the offer.

3. The method of claim 2, wherein the acceptance is received from a mobile device.

4. The method of claim 2, wherein the acceptance comprises a purchase transaction associated with the offer.

5. The method of claim 2, wherein the offer comprises reward criterion and a reward.

6. The method of claim 5, wherein the reward comprises at least one of a discount, a rebate, eligibility for a second offer, an accumulation of points, eligibility of a second offer for a related transaction account.

7. The method of claim 5, further comprising receiving notification associated with the reward criterion and determining that the reward criterion has been met.

8. The method of claim 7, further comprising, in response to the determining that the reward criterion has been met, applying the reward to the transaction account.

9. The method of claim 1, further comprising analyzing offer criteria data to determine a trigger condition has been met, wherein the offer criteria data comprises at least one of transaction data, weather data, user location data, event data, sports event data, cultural event data, holiday data, user profile data, user travel data, itinerary data and current event data.

10. The method of claim 9, wherein the communicating is performed in response to the trigger condition being met.

11. The method of claim 9, wherein the itinerary data comprises at least one of user itinerary data, friend itinerary data, friend location data and family location data.

12. The method of claim 9, wherein the location information is determined based upon at least one of a user device, a merchant location and social network information.

13. The method of claim 1, further comprising receiving, from a user associated with the first transaction account, a preference setting, wherein the analyzing further comprises analyzing the preference setting.

14. The method of claim 13, wherein the preference setting is associated with at least one of a product category, a brand, a trademark, a company, a merchant, a merchant type, an event type, a cultural preference, a religious preference, a food preference, a location, an activity a travel preference and weather preference.

15. The method of claim 1, further comprising:

associating, by the computer based system, the transaction account with a rewards program;

monitoring, by the computer based system, a transaction of the transaction account;

comparing, by the computer based system, the transaction with a reward criterion associated with the offer;

determining, by the computer based system, a reward based upon at least one of the offer, the transaction and the reward criterion.

16. The method of claim 1, wherein the offer is communicated via at least one of e-mail, social networking media, text message, multimedia message and sending a gift card.

17. The method of claim 1, further comprising determining, in response to a transaction being initiated using the gift card, an award associated with the offer.

18. The method of claim 1, further comprising receiving an opt-in to the offer, wherein the communicating occurs in response to the receiving the opt-in, and wherein the opt-in is received via email, text message, multimedia message, a micro application running on a user device and a location program running on a user device.

19. A non-transitory computer-readable storage medium having computer-executable instructions stored thereon that, if executed by a computer based system for managing a rewards program, causes the computer based system to perform operations comprising:

determining, by the computer based system, an assignment for transaction account data associated with a first transaction account;

assigning, by the computer based system, the first transaction account to a first population of a plurality of populations based on the transaction account data;

receiving, by the computer based system and from an offeror, an offer comprising offer criteria;

analyzing, by the computer based system, the offer criteria to identify a subset of the plurality of populations, wherein the subset comprises the first population; and

communicating, by the computer based system, the offer to the subset.

20. A system comprising:

a network interface communicating with a non-transitory memory;

the memory communicating with a processor; and

the processor, when executing a computer program, performs operations comprising;

determining, by the processor, an assignment for transaction account data associated with a first transaction account;

assigning, by the processor, the first transaction account to a first population of a plurality of populations based on the transaction account data;

receiving, by the processor and from an offeror, an offer comprising offer criteria;

analyzing, by the processor, the offer criteria to identify a subset of the plurality of populations, wherein the subset comprises the first population; and

communicating, by the processor, the offer to the subset.