CHATTER CONTEXTS

• US 20120223951A1
• Filed: 06/08/2011
• Published: 09/06/2012
• Est. Priority Date: 03/01/2011
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Dunn, Zachary J., Olsen, Joseph M.
• Granted Patent: US 9,443,224 B2
• Time in Patent Office: Days
• US Class Current: 345/467
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04L 51/52 for supporting social networking services

Abstract

Disclosed are systems, apparatus, methods, and computer readable media for selecting updates to associated records to publish on an information feed in an on-demand database service environment. In one implementation, a selection input is received. The selection input may indicate a first one of a plurality of user account contexts associated with a user account in a feed system. The first one of the plurality of user account contexts may be associated with a set of feed items stored in the feed system. Based on the selection input indicating the first one of a plurality of user account contexts, one or more candidate feed items for presentation in an information feed may be determined. The information feed may be capable of being displayed on a display device.

Claims

1. A method comprising:

receiving a selection input indicating a first one of a plurality of user account contexts associated with a user account in a feed system, wherein the first one of a plurality of user account contexts is associated with a set of feed items stored in the feed system; and

determining, based on the selection input indicating the first one of a plurality of user account contexts, one or more candidate feed items for presentation in an information feed, the information feed capable of being displayed on a display device.

2. The method recited in claim 1, wherein each of the plurality of user account contexts is associated with a respective one or more selection criteria for selecting feed items to display in an information feed associated with the user account.

3. The method recited in claim 2, wherein determining the one or more candidate feed items comprises:

comparing the one or more feed items stored in the feed system with a first selection criterion associated with the first user account context.

4. The method recited in claim 3, wherein the first selection criteria specifies one or more data records within the feed system.

5. The method recited in claim 3, wherein the first selection criteria specifies one or more user accounts within the feed system.

6. The method recited in claim 1, the method further comprising:

selecting one or more of the candidate feed items for presentation in the information feed.

7. The method recited in claim 6, the method further comprising:

identifying prioritization information associated with the first user account context, the prioritization information providing a relative importance ranking for at least some of the selected feed items.

8. The method recited in claim 7, the method further comprising:

determining an ordering of the one or more candidate feed items based on the identified prioritization information.

9. The method recited in claim 1, wherein the first user account context has associated update permission information, the update permission information identifying one or more user accounts permitted to access information feed items created in association with the first user account context.

10. The method recited in claim 1, wherein the first user account context has associated therewith update prohibition information, the update prohibition information identifying one or more user accounts prohibited from accessing feed items created in association with the first user account context.

11. The method recited in claim 1, wherein access to the feed system is provided via an on-demand computing services environment, and wherein the feed system comprises a social network specific to an organization.

12. A computing system comprising:

one or more computing devices configured to;

receive a selection input indicating a first one of a plurality of user account contexts associated with a user account in a feed system, wherein the first one of a plurality of user account contexts is associated with a set of feed items stored in the feed system; and

determine, based on the selection input indicating the first one of a plurality of user account contexts, one or more candidate feed items for presentation in an information feed, the information feed capable of being displayed on a display device.

13. The computing system recited in claim 12, wherein each of the plurality of user account contexts is associated with a respective one or more selection criteria for selecting feed items to display in an information feed associated with the user account.

14. The computing system recited in claim 13, wherein determining the one or more candidate feed items comprises:

comparing the one or more feed items stored in the feed system with a first selection criterion associated with the first user account context.

15. The computing system recited in claim 14, wherein the first selection criteria specifies one or more data records within the feed system.

16. The computing system recited in claim 14, wherein the first selection criteria specifies one or more user accounts within the feed system.

17. The computing system recited in claim 12, the one or more computing devices further configured to:

select one or more of the candidate feed items for presentation in the information feed.

18. The computing system recited in claim 17, the one or more computing devices further configured to:

identify prioritization information associated with the first user account context, the prioritization information providing a relative importance ranking for at least some of the selected feed items.

19. The computing system recited in claim 18, the one or more computing devices further configured to:

determine an ordering of the one or more candidate feed items based on the identified prioritization information.

20. The computing system recited in claim 12, wherein the first user account context has associated update permission information, the update permission information identifying one or more user accounts permitted to access information feed items created in association with the first user account context.

21. One or more computer readable media having instructions stored thereon for performing a method, the method comprising:

receiving a selection input indicating a first one of a plurality of user account contexts associated with a user account in a feed system, wherein the first one of a plurality of user account contexts is associated with a set of feed items stored in the feed system; and

determining, based on the selection input indicating the first one of a plurality of user account contexts, one or more candidate feed items for presentation in an information feed, the information feed capable of being displayed on a display device.

22. The one or more computer readable media recited in claim 21, wherein each of the plurality of user account contexts is associated with a respective one or more selection criteria for selecting feed items to display in an information feed associated with the user account.

23. The one or more computer readable media recited in claim 22, wherein determining the one or more candidate feed items comprises:

comparing the one or more feed items stored in the feed system with a first selection criterion associated with the first user account context.

24. The one or more computer readable media recited in claim 23, wherein the first selection criteria specifies one or more data records within the feed system.

25. The one or more computer readable media recited in claim 23, wherein the first selection criteria specifies one or more user accounts within the feed system.