Method and System for Automically Defining Organizational Data in Unified Messaging Systems
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Abstract
A method and system for automatically defining and provisioning organizational data in a unified messaging (UM) platform are disclosed. An adapter in a unified messaging platform connects to at least one client human resources database. Human resources information that is organized in an organizational hierarchy is retrieved from the human resources database, and hierarchical organizational data is automatically generated in the UM platform based on the organizational hierarchy of the human resources information retrieved from the human resources database. UM mailboxes are provisioned to messaging centers in the UM platform based on the hierarchical organizational data.
5 Citations
37 Claims
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1-22. -22. (canceled)
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23. A method comprising:
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generating an intermediate logic node corresponding to an organizational designation; determining a particular messaging center among a plurality of messaging centers for a unified messaging mailbox for a user, the determining based on a capacity associated with the particular messaging center and a geographic location of the user; and provisioning the unified messaging mailbox for a human resources database entry corresponding to the user, wherein the unified messaging mailbox is associated with the particular messaging center, and the particular messaging center is associated with the intermediate logic node. - View Dependent Claims (24, 25, 26, 27)
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28. A system comprising:
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a memory storing computer program instructions; and a processor communicatively coupled to the memory, the processor configured to execute the computer program instructions, which, when executed on the processor, cause the processor to perform a method comprising; generating an intermediate logic node corresponding to an organizational designation; determining a particular messaging center among a plurality of messaging centers for a unified messaging mailbox for a user, the determining based on a capacity associated with the particular messaging center and a geographic location of the user; and provisioning the unified messaging mailbox for a human resources database entry corresponding to the user, wherein the unified messaging mailbox is associated with the particular messaging center, and the particular messaging center is associated with the intermediate logic node. - View Dependent Claims (29, 30, 31, 32)
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33. A non-transitory computer readable medium storing computer program instructions, which, when executed on a processor, cause the processor to perform a method comprising:
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generating an intermediate logic node corresponding to an organizational designation; determining a particular messaging center among a plurality of messaging centers for a unified messaging mailbox for a user, the determining based on a capacity associated with the particular messaging center and a geographic location of the user; and provisioning the unified messaging mailbox for a human resources database entry corresponding to the user, wherein the unified messaging mailbox is associated with the particular messaging center, and the particular messaging center is associated with the intermediate logic node. - View Dependent Claims (34, 35, 36, 37)
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Specification