AUTOMATED WORKFLOW MANAGER

• US 20120227044A1
• Filed: 08/17/2011
• Published: 09/06/2012
• Est. Priority Date: 03/03/2011
• Status: Abandoned Application

• Current Assignee: TATA Consultancy Services Limited (Tata Sons Pvt Ltd.)
• Original Assignee: TATA Consultancy Services Limited (Tata Sons Pvt Ltd.)
• Inventors: Arumugham, Prabhu, Subramanian, Prabhu, Viswanathan, Karthik, Sankaran, Iyyappan Lalitha, Ramalingam, Senthil Kumar Gopal
• Application Number:
  US13/211,965
• Publication Number:
  US 20120227044A1
• Time in Patent Office: Days
• US Class Current: 718/100
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

Abstract

The present application relates to a workflow system and method that automates workflow processes across an enterprise application by using a predefined routing rule-based workflow engine to automate the processes and a highly user-friendly execution platform to realize the workflow configuration. The workflow automation system of the present application is highly streamlined, scalable, and agile. The workflow automation system also easily integrates with existing application servers without requiring any re-deployment of the enterprise application as workflow patterns or flows change in real time.

Claims

1. ) A configurable web-based system for automating a workflow process in a dynamic production environment across an enterprise application within a communication network, wherein the system comprises:

a deployable workflow engine capable of being integrated with an application server, wherein the deployable workflow engine, via a processor of the application server, stores, at a storage medium, modeled process routing definitions, predefined routing rules, routing types and other workflow process-related information for determining an order in which scheduled instances of activities are routed and enacted for automating the workflow process; and

an execution platform that engages with the deployable workflow engine to create a configurable workflow application by generating customized data definition fields and process-related metadata information, wherein the process-related metadata information is dynamically modeled using a key identifier associated with the data definition fields and a validation mechanism configured to track a sequence of constraint-specific instances of activities.

2. ) The configurable web-based system of claim 1, wherein the workflow process-related information is stored directly in a relational database at the storage medium.

3. ) The configurable web-based system of claim 1, wherein the deployable workflow engine processes instances of activity attributes and the predefined routing rules to determine the order in which the scheduled activities can be enacted.

4. ) The configurable web-based system of claim 1, wherein the modeled process routing definitions, predefined routing rules, routing types, and role-based information forms a part of a workflow configuration that is depicted in a tabular format.

5. ) The configurable web-based system of claim 1, wherein the execution platform engages with the workflow engine to create the configurable workflow application by including the workflow engine in a class path of another application via remote method invocation calls.

6. ) The configurable web-based system of claim 1, wherein the workflow engine is available as a deployable enterprise java beans on a java 2 enterprise edition complaint application server.

7. ) The configurable web-based system of claim 1, wherein the order in which the scheduled instances of activities can be routed and enacted is determined by a routing criterion based on predefined routing rules formed by decision logic.

8. ) The configurable web-based system of claim 7, wherein the decision logic is defined in apache velocity script.

9. ) The configurable web-based system of claim 1, wherein the workflow engine is capable of supporting linear, parallel, multi-choice routing, looping, conditional forward, backward and escalation workflow patterns.

10. ) The configurable web-based system of claim 1, wherein the workflow engine supports a role-based, a user-based, or a weighted-round-robin-based work allocation approach for effective resource utilization in an automated workflow management system.

11. ) The configurable web-based system of claim 1, wherein process versioning is enabled by the deployable workflow engine by copying an existing process definition to a different process definition without allowing start and end dates of a process for the existing process definition and a process for the different process definition to overlap.

12. ) The configurable web-based system of claim 1, wherein the system provides flexibility to execute and visualize the workflow process on the application server.

13. ) A method of automating a workflow process in a dynamic production environment through execution of a sequence of instances of activities of a process flow model across an enterprise application within a communication network, wherein the method comprises the processor implemented steps of:

defining and storing one or more data field definitions, routing definitions, routing rules, routing constraints, and related metadata information to trigger workflow processing;

specifying routing constraints to assign predefined values to valid subsets of the instances of activities;

determining a subset of the valid subsets that is scheduled for enactment based on routing criteria and the routing constraints;

analyzing at least one of the data field definitions, the routing definitions, the routing rules, the routing constraints, the related metadata information and the determined subset, which are received via signals from a storage medium of a workflow engine, to produce workflow models; and

initiating a workflow based on at least one of the data field definitions, the routing definitions, the routing rules, the routing constraints, the related metadata information, the determined subset, and the workflow models produced.

14. ) The method of claim 13, comprising defining the routing rules based on predefined routing criteria to determine a flow and a pattern of an instance in the workflow process.

15. ) The method of claim 13, further comprising storing the one or more data field definitions, the routing definitions, the routing rules, the routing constraints and the related metadata information in a workflow database as workflow process configuration tables.

16. ) A lightweight pluggable tool for creating a workflow process model in a dynamic production environment, the lightweight pluggable tool comprising:

a data modeler that dynamically models, via a processor of an application server, data fields by creating and defining the data fields and assigning a run time value to each of the data fields as key value pairs within a table, wherein the lightweight pluggable tool is configured to integrate with the application server and modeled workflow configurations to create the workflow process model.

17. ) The lightweight pluggable tool of claim 16, wherein the run time value for each data field is stored as a row of the table along with an identifier in key form.

18. ) The lightweight pluggable tool of claim 16, wherein each data field enables defining of dependent combinations where a subset of a value for each data field is assigned a predetermined value for triggering a following sequence of activity in a workflow process.

19. ) The lightweight pluggable tool of claim 18, wherein the lightweight pluggable tool is configured to activate the subset by outputting the predetermined value for display to a user, and wherein the lightweight pluggable tool is further configured to accept a selected value for the subset from the user.

20. ) The lightweight pluggable tool of claim 16, wherein the lightweight pluggable tool is configured to host multiple users utilizing a platform, and wherein the lightweight pluggable tool is further configured to shield an identity of a user of the multiple users from other users of the multiple users while hosting the multiple users.