ANSWERING MACHINE DETECTION
First Claim
Patent Images
1. A method comprising:
- placing a call to a communications device;
receiving a response to the call from a call recipient associated with the communications device;
processing the received response based on a set of parameters;
based on processing the received response, determining whether the call recipient is a human or an answering machine; and
handling the call in a first manner if the call recipient is determined to be a human, and handling the call in a second manner that is different from the first manner if the call recipient is determined to be an answering machine.
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Accused Products
Abstract
A call is placed to a communications device. A response to the call is received from a call recipient associated with the communications device. The received response is processed based on a set of parameters. Based on processing the received response, a determination is made whether the call recipient is a human or an answering machine. If the call recipient is determined to be a human, the call is handled in a first manner. If the call recipient is determined to be an answering machine, the call is handled in a second manner that is different from the first manner.
32 Citations
30 Claims
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1. A method comprising:
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placing a call to a communications device; receiving a response to the call from a call recipient associated with the communications device; processing the received response based on a set of parameters; based on processing the received response, determining whether the call recipient is a human or an answering machine; and handling the call in a first manner if the call recipient is determined to be a human, and handling the call in a second manner that is different from the first manner if the call recipient is determined to be an answering machine. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A system comprising:
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a call recipient associated with a communications device; one or more processors; and instructions embedded in non-transitory machine-readable media for execution by the one or more processors, and configured to cause the one or more processors to perform operations comprising; placing a call to the communications device; receiving a response to the call from the call recipient; processing the received response based on a set of parameters; based on processing the received response, determining whether the call recipient is a human or an answering machine; and handling the call in a first manner if the call recipient is determined to be a human, and handling the call in a second manner that is different from the first manner if the call recipient is determined to be an answering machine. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
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21. A computer program product, embodied in a non-transitory computer-readable medium storing software comprising instructions executable by one or more computers, which, upon such execution, cause the one or more computers to perform operations comprising:
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placing a call to a communications device; receiving a response to the call from a call recipient associated with the communications device; processing the received response based on a set of parameters; based on processing the received response, determining whether the call recipient is a human or an answering machine; and handling the call in a first manner if the call recipient is determined to be a human, and handling the call in a second manner that is different from the first manner if the call recipient is determined to be an answering machine. - View Dependent Claims (22, 23, 24, 25, 26, 27, 28, 29, 30)
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Specification