SCALABLE METHOD AND SYSTEM FOR CONNECTING, TRACKING AND FACILITATING WARRANTY, MAINTENANCE, SERVICE AND REPLACEMENT OF PRODUCTS WITHIN A COMMUNITY OF RESIDENTIAL HOUSING AND/OR COMMERCIAL BUILDING INVENTORIES OR UNITS OVER A COMMUNICATIONS NETWORK
First Claim
1. A method of facilitating maintenance, repair and replacement of products within a community of large-scale homogeneous building inventories (LSHBI) or units over a communications network, the method comprising:
- providing a database of electronic data at a computer site, the data including;
building product data that uniquely identifies building products common to and contained within each building unit within a LSHBI of subscribing building units;
service provider data that identifies service providers for the building products; and
warranty data that identifies warranties and warranty dates for at least one of the building products and services provided by the service providers; and
analyzing the electronic data to determine whether an action to facilitate maintenance, repair or replacement of at least one of the building products is to be performed.
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Accused Products
Abstract
A scalable method and system are provided for connecting, tracking and facilitating warranties, recalls, maintenance, repair and upgrade/replacement and purchase of new products within a community of large-scale, homogeneous building inventories (LSHBI) or units over a communications network. The method includes providing a database of electronic data at a computer site. The data includes building product data that uniquely identifies building products common to and contained within each housing unit in a community of subscribing building units. The electronic data also includes service provider data that identifies service providers for the building products and warranty data that identifies warranties and warranty dates for at least one of the building products and services provided by the service providers. The method further includes analyzing the electronic data to determine whether an action to facilitate the maintenance, repair or replacement of at least one building product is to be performed.
72 Citations
36 Claims
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1. A method of facilitating maintenance, repair and replacement of products within a community of large-scale homogeneous building inventories (LSHBI) or units over a communications network, the method comprising:
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providing a database of electronic data at a computer site, the data including; building product data that uniquely identifies building products common to and contained within each building unit within a LSHBI of subscribing building units; service provider data that identifies service providers for the building products; and warranty data that identifies warranties and warranty dates for at least one of the building products and services provided by the service providers; and analyzing the electronic data to determine whether an action to facilitate maintenance, repair or replacement of at least one of the building products is to be performed. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35)
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36. A computer system for facilitating maintenance, repair and replacement of products within a community of large-scale homogeneous building inventories (LSHBI) or units over a communications network, the system comprising:
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a database of electronic data at a computer site, the data including; home product data that uniquely identifies building products common to and contained within each housing unit in a community of subscribing building units; service provider data that identifies service providers for the building products; and warranty data that identifies warranties and warranty dates for at least one of the building products and services provided by the service providers; a database server for serving up the database of electronic data to a plurality of I/O devices; and an engine to analyze the electronic data to determine whether an action to facilitate the maintenance, repair or replacement of at least one building product is to be performed.
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Specification