Configuration of a Data Collection Agent and Its Distribution System

• US 20120240206A1
• Filed: 03/17/2011
• Published: 09/20/2012
• Est. Priority Date: 03/17/2011
• Status: Abandoned Application

• Current Assignee: AT&T Mobility LLC (AT&T, Inc.)
• Original Assignee: Carrier Iq
• Inventors: HOFFMAN, GEORGE E.
• Application Number:
  US13/050,310
• Publication Number:
  US 20120240206A1
• Time in Patent Office: Days
• US Class Current: 726/6
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data

Abstract

A wireless device user controls participation in a study panel. The device contains a data collection agent installed by the user, the manufacturer, or a distributor. The user enlists in a study panel. The essential steps include: a user obtains a panel identification identity and provides it to a data collection agent; the data collection agent receives the panel identification identity and uses it to initiate the transfer of a data collection profile. Upon receiving the data collection profile, the data collection agent on the wireless device is configured to participate in a specific study. The agent is controlled by the profile to record metrics and user selections, transform the data into a package, and transmit the package to a destination package reception server determined in the profile.

Claims

1. A method for requesting a data collection profile at a data collection agent of a wireless device, comprising:

initiating a connection across a communication network with a remote server upon the initiative of the wireless device user;

transmitting at least one panel identification identity code for a survey study;

receiving a data collection profile; and

enabling the data collection agent to operate using the data collection profile,

said data collection profile comprising a series of executable commands which may be executed by the data collection agent on the wireless device, the data collection profile defining data that is to be stored, and a condition under which the data is to be stored.

2. The method as recited in claim 1, further comprising transmitting an authentication credential.

3. The method as recited in claim 1, wherein the panel identification identity code was received by a user for a study survey.

4. The method as recited in claim 1, wherein the data relates to services and/or applications provided to a user of the wireless device.

5. A method for receiving metrics recorded at a plurality of wireless devices, the method comprising:

receiving, at a data collection agent of each wireless device, a data collection profile comprising a series of executable commands which are executed by the data collection agent, the data collection profile defining metrics and survey responses that is to be collected, a condition under which the metrics are to be recorded and a survey launched, and conditions under which the recorded metrics and survey responses are to be transformed and transmitted,

the data collection profile having been requested by the user of the wireless device based on a incentives to join a panel, problems encountered in previous usage, or membership as a survey participant in a study;

executing, by the data collection agent, the data collection profile;

determining, by the data collection agent at the wireless device, that a condition defined by the data collection profile has occurred;

storing, by the data collection agent, metrics at the wireless device in response to the condition and as specified by the data collection profile;

transforming the stored metrics into a package; and

transmitting the package to a package reception server according to the conditions defined in the data collection profile.

6. The method as recited in claim 5, wherein the metrics relate to services provided to a user of the wireless device.

7. The method as recited in claim 5, wherein the metrics relate to characteristics of a software stack of the wireless device that communicates with various network layers of the communications network.

8. The method as recited in claim 5, further comprising:

receiving, at a wireless device, a data collection agent for installation by a wireless device user obtained by qualifying for participation in survey study.

9. The method as recited in claim 5, wherein collecting the data at the target device is performed also in response to a configuration of the wireless device being compatible with collection of the data.

10. The method as recited in claim 9, wherein characteristics that indicate that the wireless device is compatible with the storage of the metrics include at least one of:

the ability of the device to receive metrics specified in the profile;

the ability of the device to respond to the triggers specified in the profile;

the RAM storage on the device available for metrics storage;

the persistent storage on the device available for storage of packages;

the processing power of the device; and

the general ability of the device to execute the specified data collection profile.

11. The method as recited in claim 5, wherein specified collection profiles or data collection directives within the collection profile become effective or disabled during one or more valid times.

12. The method as recited in claim 5, wherein specified collection profiles or metrics storage directives with the collection profile are effective or disabled after a period of time.

13. The method as recited in claim 5, wherein the triggering condition comprises a particular wireless device configuration.

14. The method as recited in claim 5, further comprising:

receiving another data collection profile at the wireless device; and

in response to determining, by the wireless device user, that said other data collection profile is not desirable, purging said other data collection profile.

15. The method as recited in claim 5, wherein the wireless device has been selected by its user to enroll in a survey study and to receive the data collection profile by accessing a survey study database to determine that the wireless device has at least one characteristic that corresponds to the data collection profile.

16. A method for operating a study server to participate in a study comprising:

receiving registration and authentication information from a user of a wireless device;

qualifying said user for participation as a panel member of a survey study and providing a link to download a data collection agent for installation by the user on his wireless device; and

transmitting to said user a panel identification identity which enables the user to register for a study survey panel and receive a data collection profile which may be executed by the data collection agent to record metrics, transform metrics into packages, and transmit packages.

17. A method for operating a panel profile server comprising:

receiving from a data collection agent installed on a wireless device, a panel identification identity;

validating the panel identification identity for the user and for the wireless device from which the panel identification identity was transmitted; and

initiating transmission of a data collection profile associated with the study for which the panel identification identity applies.

18. A computer-implemented method comprising:

receiving from a user of a wireless device a panel identification identity at a data collection agent;

transmitting the panel identification identity to a panel profile server defined in the data collection agent.

19. The method of claim 18 for recording metrics associated with a wireless device, the method further comprising:

receiving, at a data collection agent of wireless device, a data collection profile comprising a series of executable commands which are executed by the data collection agent, the data collection profile defining metrics that are to be stored, a condition under which the metrics are to be stored, transformations of the metrics into a package, and conditions under which the package is to be transmitted;

executing, by the data collection agent, the data collection profile;

determining, by the data collection agent at the wireless device, that a condition defined by the data collection profile has occurred;

storing, by the data collection agent, metrics at the wireless device in response to the condition and as specified by the data collection profile;

transforming the stored metrics into a package; and

transmitting the package to a package reception server according to the conditions and at a destination defined in the data collection profile.

20. The method as recited in claim 18, wherein storing the metrics at the wireless device is performed also in response to a configuration of the wireless device being compatible with storage of the metrics.