Method and System for Assessing and Measuring Emotional Intensity to a Stimulus

• US 20120259240A1
• Filed: 04/08/2011
• Published: 10/11/2012
• Est. Priority Date: 04/08/2011
• Status: Abandoned Application

• Current Assignee: nViso SA
• Original Assignee: Nviso SARL
• Inventors: Llewellynn, Tim, Sorci, Matteo
• Application Number:
  US13/082,758
• Publication Number:
  US 20120259240A1
• Time in Patent Office: Days
• US Class Current: 600/558
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0241 Advertisements
• CPC Class Codes: G10L 25/63 for estimating an emotional state

Abstract

It is discloses a method and system for measuring and assessing the impact of non-verbal responses of a respondent to a stimulus, the method comprises the steps of presenting a reference stimulus to the respondent; recording immediate non-verbal responses via an imaging device to said presented reference stimulus; presenting a stimulus under test to the respondent; recording immediate non-verbal responses via an imaging device to said presented stimulus under test; presenting a questionnaire with questions on the stimulus under test to the respondent; obtaining verbal responses to the questions; immediately transmitting the recorded image of said non-verbal responses to the reference stimulus and the stimulus under test across a communications network to an image processing unit and after having received said images at said image processing unit automatically calculating emotion probabilities of the non-verbal responses of the respondent from said images; and calculating a emotional intensity score derived from the emotional probabilities. The method described in this invention bridges the gap between verbal self-report and autonomic non-verbal emotional response measurement methods while adding an objective and scientific analyze of non-verbal response to a stimulus.

Claims

1. A method for assessing the impact of non-verbal responses of a respondent to a stimulus comprising the steps of:

presenting a reference stimulus to the respondent;

recording immediate non-verbal responses via an imaging device to said presented reference stimulus;

presenting a stimulus under test to the respondent;

recording immediate non-verbal responses via an imaging device to said presented stimulus under test;

presenting a questionnaire with questions on the stimulus under test to the respondent;

obtaining verbal responses to the questions;

transmitting the recorded image of said non-verbal responses to the reference stimulus and the stimulus under test across a communications network to an image processing unit and

after having received said images at said image processing unit automatically calculating emotion probabilities of the non-verbal responses of the respondent from said images; and

calculating an emotional intensity score derived from the emotional probabilities.

2. The method according to claim 1, wherein the stimulus is from the group comprising of an advertisement represented by one or a combination of images, video, text, or sound, new or existing products, new or existing web-pages, marketing and sales material, presentations, speeches, newspaper articles, movies, music, videos games, graphical identities of new or merged companies, or financial charts.

3. The method according to claim 1, wherein a survey is uploaded to a data processing unit and the respondent answers said survey as a stimulus over said communications network from a local computer of the respondent.

4. The method according to claim 1, wherein recording a facial image of said respondent by a webcam as an imaging device is performed and the recorded image is transmitted over the internet as communication network.

5. The method according to claim 1, wherein the captured image of said non-verbal response is further processed before storing or sending it to said image processing unit to reduce bandwidth or storage requirements.

6. The method according to claim 5, wherein the steps comprise image compression or identifying a region of interest related to the non-verbal response within the image.

7. The method according to claim 1, wherein said non-verbal response is one or a combination of an emotional response or visual attention response.

8. The method according to claim 7, wherein said non-verbal response is an emotional response, three steps are performed

computing the measures coming from the Facial Action Coding System (FACS),

computing a set of configurable measures called Expression Descriptive Units (EDU), and

setting measures representing the appearance of the face.

9. The method according to claim 1, wherein the predicted classification probabilities represent basic emotions such as happiness, surprise, fear, and disgust sadness or any other emotional state.

10. The method according to claim 1, wherein an emotion probability per image is calculated employing statistical techniques.

11. The method according to claim 1, wherein the step of calculating emotion probabilities of the non-verbal responses comprises the steps of converting the image of the respondent into a model based representation, extracting a feature description of said model based representation and generating a measurable description, based on movements, presence of features, and visual appearance found in the model.

12. The method according to claim 1, wherein the respondent receives a link via an email and by clicking on the link in said email, he is directed to an online survey with the method steps of claim 1.

13. The method according to claim 1, comprising the step of reporting an analysis of verbal responses by said determined non-verbal segments.

14. The method according to claim 1, wherein a facial image of the respondent is recorded continuously from the moment the respondent is presented with a stimuli to the instance when the respondent ends the survey or for specific configurable periods.

15. The method according to claim 1, wherein before the method a question for calibration is asked in order to improve the model estimation of predicted probabilities of facial descriptions, wherein respondents are probed with images of people electing facial expressions and are asked to categorize those based on a predetermined list of facial expressions.

16. The method according to claim 1, wherein for the non-verbal response an automated facial expression classification system generates a set of predicted emotion probabilities for each respondent.

17. The method according to claim 16, wherein a combination of Facial Actions Unit Coding, Expression Description Units, and AAM Appearance Vectors are used in the automated facial expression classification system.

18. The method according to claim 16, wherein the emotion probabilities and verbal responses are merged based on timestamps or cue points and respondent ID in a new data file of the merged data, which is stored in a data processing unit for further analysis methods employing descriptive, econometrics methods, multivariate techniques, data mining techniques.

19. The method according to claim 18, wherein descriptive statistics such as contingency tables are generated for each question utilized in the questionnaire.

20. A method for assessing the impact of non-verbal responses of a respondent to a stimulus comprising the steps of:

presenting a reference stimulus to the respondent on a computer;

presenting a stimulus under test to the respondent on a computer;

recording an immediate non-verbal responses to said presented reference stimulus and stimulus under test via an imaging device connected to said computer;

presenting a questionnaire with questions on the stimulus under test to the respondent on said computer;

obtaining verbal responses to the questions; and

sending the verbal responses across a communications network to a data processing unit;

transmitting the recorded image of said non-verbal responses across said communications network to an image processing unit and

after having received said images at said image processing unit automatically calculating a distribution of probabilities of one or a combination of an emotional state, a visual attention, a demographics of the face or a posture of the non-verbal response from said images;

determining a emotion intensity score from combining of said predicted classification probabilities; and

sending said predicted classification probabilities and emotion intensity score from said image processing unit to said data processing unit; and

reporting an analysis of verbal responses by said determined emotion intensity score at the data processing unit.

21. The method according to claims 20, wherein the non-verbal responses are communicated through facial expressions, head or eye movements, body language, repetitive behaviors, or pose which is observed through said image or series of said images of the respondent.

22. The method according to claims 20, wherein the step of calculating an emotional intensity score comprises a weighted sum of emotion probabilities or a weighted sum of the difference between the reference stimulus and stimulus under test.

23. The method according to claims 20, comprising the step of utilizing said calculated probabilities as clustering variables.

24. The method according to claim 20, wherein a probability distribution per received image is calculated employing statistical techniques.

25. A method for assessing the impact of non-verbal responses of a respondent to a stimulus comprising the steps of:

presenting a reference stimulus to the respondent;

presenting a stimulus under test to the respondent;

recording immediate non-verbal responses via an imaging device to said presented reference stimulus and the stimulus under test;

presenting a questionnaire with questions on the stimulus under test to the respondent;

obtaining verbal responses to the questions;

transmitting the recorded image of said non-verbal responses across a communications network to an image processing unit and

after having received said images at said image processing unit calculating emotional probabilities of the non-verbal responses of the respondent by using statistical inferences of the received images; and

determining an emotion intensity score from said probabilities.

26. The method according to claim 25, wherein an automated expression classification system generates a set of predicted emotion probabilities for each respondent as statistical inferences.

27. The method according to claim 25, wherein an automated facial expression classification system generates a set of predicted emotion probabilities for each respondent as statistical inferences.

28. A system for assessing the impact of non-verbal responses of a respondent to a stimulus, said system comprising

a data processing unit with a reference stimulus, a stimulus under test and questions for said stimulus to be presented to the respondent;

an image device for recording an immediate non-verbal response of said respondent to said presented stimulus;

means for transmitting the recorded image of said non-verbal response across a communications network to an image processing unit;

said image processing unit comprising means for automatically calculating emotional probabilities of the non-verbal response(s) of the respondent from said images employing statistical techniques; and

said data processing unit comprises means for determining and emotion intensity score from said predicted classification probabilities and means for reporting at said a data processing unit an analysis of verbal response(s) by determined emotion intensity score.

29. A system according to claim 28, wherein said data processing unit and said image processing unit are located the same server.

30. A system according to claim 28, wherein said means for calculating an emotional intensity score.