ACTION PRESENTATION DEVICE, ACTION PRESENTATION SYSTEM, COMPUTER READABLE RECORDING MEDIUM HAVING ACTION PRESENTATION PROGRAM RECORDED THEREON, AND ACTION PRESENTATION METHOD

• US 20120259646A1
• Filed: 12/20/2010
• Published: 10/11/2012
• Est. Priority Date: 12/21/2009
• Status: Abandoned Application

• Current Assignee: NEC Corporation
• Original Assignee: NEC Corporation
• Inventors: Doi, Shinichi, Itaya, Satoko, Tanaka, Rie, Konishi, Taku
• Application Number:
  US13/517,468
• Publication Number:
  US 20120259646A1
• Time in Patent Office: Days
• US Class Current: 705/1.1
• CPC Class Codes: G06Q 30/0639 Item locations

Abstract

An action presentation system (101) comprises an information DB (2) associating and storing request information presenting a request, state information presenting the state of a means for fulfilling at least part of the request, and action information presenting model actions for fulfilling at least part of the request. The action presentation system (101) additionally comprises a candidate creation part (12) creating multiple candidate actions a user (A) can execute in the state presented by the state information associated with the request information presenting the request of the user (A) based on model actions presented by the action information associated with the request information, and a cost calculation part (13) calculating the total cost of each of the candidate actions including mental cost presenting the magnitude of mental strain the first user will experience from execution of the created candidate action. The action presentation system (101) further comprises a display part (62) presenting to the user (A) a candidate action selected from multiple created candidate actions based on the total cost as the recommended candidate action for the user (A) to execute.

Claims

1. An action presentation system, comprising:

an information storage means associating and storing information presenting at least part of a request regarding provision of goods or services, state information that is information presenting the state of a means for fulfilling at least part of said request, and action information that is information presenting model actions for fulfilling at least part of said request;

a request acquisition means acquiring request information presenting a request of a first user;

a state/action information acquisition means acquiring state information and action information associated with information presenting at least part of the request presented by said acquired request information from said information storage means;

a candidate creation means creating multiple candidate actions that are candidates for actions said first user can execute for fulfilling at least part of the request of said first user in the state presented by said acquired state information based on the model actions presented by said acquired action information;

a cost calculation means calculating the total cost of each of said created candidate actions including mental cost presenting the magnitude of mental strain said first user will experience from execution of the candidate action; and

a first presentation means presenting to said user a candidate action selected from said multiple created candidate actions based on said calculated total cost as the recommended candidate action for said first user to execute.

2. The action presentation system according to claim 1, wherein:

said cost calculation means converts said mental cost to physical cost or monetary cost, and adds said converted mental cost to the physical cost or monetary cost said first user will bear when he/she executes said candidate action so as to obtain the total cost of the candidate action.

3. The action presentation system according to claim 1, wherein:

said first presentation means presents to said user the candidate action having the lowest calculated total cost among multiple candidate actions created by said candidate creation means as the recommended candidate action for said first user to execute.

4. The action presentation system according to claim 3, further comprising:

a negotiation means sending to a terminal used by a second user who is expected to execute a prerequisite action for said first user to execute said recommended candidate action information presenting an inquiry whether he/she will approve or disapprove said user executing said recommended candidate action, and receiving from the terminal of said second user information presenting approval or disapproval response to the inquiry,

wherein said first presentation means presents said recommended candidate action to said first user when the response presented by the information received by said negotiation means is approval.

5. The action presentation system according to claim 4, further comprising:

a first location information acquisition means acquiring first location information that is information presenting the location of the terminal used by said first user,

wherein said candidate creation means creates multiple candidate actions said first user can execute at the location presented by said acquired first location information in the state presented by said acquired state information based on the model actions presented by said acquired action information.

6. The action presentation system according to claim 5, further comprising:

a second location information acquisition means acquiring second location information that is information presenting the location of the terminal used by said second user,

wherein said candidate creation means creates multiple candidate actions accompanied by prerequisite actions said second user can execute at the location presented by said acquired second location information in the state presented by said acquired state information based on the model actions presented by said acquired action information.

7. The action presentation system according to claim 6, wherein:

said negotiation means sends information presenting benefit said second user will receive from execution of the prerequisite action for said recommended candidate action along with information presenting an inquiry whether said second user will approve or disapprove said first user executing said recommended candidate action; and

a second presentation means presenting to said second user the benefit presented by said sent information along with the inquiry presented by said sent information is further provided.

8. An action presentation device, comprising:

a request acquisition means acquiring request information that is information presenting a request regarding provision of goods or services;

a state/action information acquisition means acquiring state information that is information presenting the state of a means for fulfilling at least part of the request presented by said acquired request information, and action information that is information presenting model actions for fulfilling at least part of said request from an information storage means;

a candidate creation means creating multiple candidate actions that are candidates for actions said first user can execute for fulfilling at least part of the request of said first user in the state presented by said acquired state information based on the model actions presented by said acquired action information;

a cost calculation means calculating the total cost of each of said created candidate actions including mental cost presenting the magnitude of mental strain said first user will experience from execution of the candidate action; and

a first presentation means presenting to said first user a candidate action selected from said multiple created candidate actions based on said calculated total cost as the recommended candidate action for said first user to execute.

9. A computer-readable recording medium having an action presentation program recorded thereon, wherein said program allows a computer to function as:

a request acquisition means acquiring request information that is information presenting a request regarding provision of goods or services;

a state/action information acquisition means acquiring state information that is information presenting the state of a means for fulfilling at least part of the request presented by said acquired request information, and action information that is information presenting model actions for fulfilling at least part of said request from an information storage means;

a candidate creation means creating multiple candidate actions that are candidates for actions said first user can execute for fulfilling at least part of the request of said first user in the state presented by said acquired state information based on the model actions presented by said acquired action information;

a cost calculation means calculating the total cost of each of said created candidate actions including mental cost presenting the magnitude of mental strain said first user will experience from execution of the candidate action; and

a first presentation means presenting to said first user a candidate action selected from said multiple created candidate actions based on said calculated total cost as the recommended candidate action for said first user to execute.

10. An action presentation method, comprising:

a request acquisition step of acquiring request information that is information presenting a request regarding provision of goods or services;

a state/action information acquisition step of acquiring state information that is information presenting the state of a means for fulfilling at least part of the request presented by said acquired request information, and action information that is information presenting model actions for fulfilling at least part of said request from an information storage mean;

a candidate creation step of creating multiple candidate actions that are candidates for actions said first user can execute for fulfilling at least part of the request of said first user in the state presented by said acquired state information based on the model actions presented by said acquired action information;

a cost calculation step of calculating the total cost of each of said created candidate actions including mental cost presenting the magnitude of mental strain said first user will experience from execution of the candidate action; and

a first presentation step of presenting to said first user a candidate action selected from said multiple created candidate actions based on said calculated total cost as the recommended candidate action for said first user to execute.