INCREASED VISIBILITY DURING ORDER MANAGEMENT IN A NETWORK-BASED SUPPLY CHAIN ENVIRONMENT
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Abstract
A system, method and article of manufacture are provided for a first business entity to provide a network-based supply chain framework for collaborative order management between at least a second and a third independent business entity, such as a service provider, vendor, reseller, manufacturer and the like. A request for an order is received over a network with an automated system, from at least a second business entity. The order is transmitted over a network, with an automated system, to at least the third business entity. Information is received from the third business entity relating to a status of completion of the order by the third business entity using a network. The progress in completing the order is tracked based on the information received from the third business entity. Progress reports from the tracking are generated periodically; and transmitted to the second business entity using the network.
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Citations
77 Claims
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1-17. -17. (canceled)
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18. A system for a first business entity to provide a network-based supply chain framework for collaborative order management between at least a second and a third independent business entity, such as a service provider, vendor, reseller, manufacturer and the like, comprising:
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(a) circuit logic for receiving over a network, with an automated system, a request for an order from at least the second business entity; (b) circuit logic for transmitting over a network, with an automated system, an order to at least the third business entity; (c) circuit logic for using a network to receive information from the third business entity relating to a status of completion of the order by the third business entity; (d) circuit logic for tracking the progress in completing the order based on the information received from the third business entity; (e) circuit logic for generating periodic progress reports from the tracking; and (f) circuit logic for transmitting the periodic progress reports to the second business entity using the network. - View Dependent Claims (19, 20, 21, 22, 23, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64)
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24-34. -34. (canceled)
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35. A computer program embodied on a computer readable medium for a first business entity to provide a network-based supply chain framework for collaborative order management between at least a second and a third independent business entity, such as a service provider, vendor, reseller, manufacturer and the like, comprising:
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(a) code segment for receiving over a network, with an automated system, a request for an order from at least the second business entity; (b) code segment for transmitting over a network, with an automated system, an order to at least the third business entity; (c) code segment for using a network to receive information from the third business entity relating to a status of completion of the order by the third business entity; (d) code segment for tracking the progress in completing the order based on the information received from the third business entity; (e) code segment for generating periodic progress reports from the tracking; and (f) code segment for transmitting the periodic progress reports to the second business entity using the network. - View Dependent Claims (36, 37, 39, 40, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77)
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41-51. -51. (canceled)
Specification